ZMS OSS GW Overview Fabio Marques Senior

ZMS / OSS GW Overview Fabio Marques Senior Product Manager August 2010 PROPRIETARY & CONFIDENTIAL

Powerful, scalable management and integration Carrier OSS § Single integration to manage complete access network Zhone OSS Gateway § Powerful client-server architecture § Flexible and completely programmable § Function calls to all of ZMS Element Management System § Manage all Zhone network elements with one tool § Service definition, control, and reporting Web GUI, CLI, scripts § Direct configuration interface § Easy-to-use GUI § Powerful CLI & scripts for automation PROPRIETARY & CONFIDENTIAL

Zhone: Managing the SLMS Network § Comprehensive Set of Management Applications • Highly scalable client-server based Network Management System • Support for Mx. K, MALC, XP, ZEdge, ZRG, z. NID, Ether. EXtend, and former Paradyne 8820/8620, 4200 & N 2 N 12000, 4000 PROPRIETARY & CONFIDENTIAL

Scalable Management for Zhone SLMS § Client – Server based Element Management System § Based on Weblogic J 2 EE Application Server Framework § Presentation layer – Responsible for interaction with ZMS Net. Horizhon client – RMI (Remote Method Invocation) over IIOP (Internet Inter-Operability Protocol) § Business layer – Enterprise Java Beans (EJBs)-Fault, configuration, performance, diagnostics, administration, § Back-end layer – JDBC to Oracle database – SNMP to Zhone network devices § Support for Zhone SLMS and Optical product portfolio PROPRIETARY & CONFIDENTIAL

ZMS – Scalability and High Availability § Designed to support network growth from small to very larger networks – Dozens of simultaneous operator clients – Few thousand network elements • Millions of subscribers § Primary and Backup configuration – ZMS Servers – Oracle Database – Manual switchover on failure ZMS Clients ZMS Server Active link § Architecture for High Availability and Reliability – Weblogic and Oracle Clustering • • • Multiple instances working together Load balancing Dynamically add new servers to the cluster Primary Warm Standby ZMS DB LAN/WAN PROPRIETARY & CONFIDENTIAL

ZMS – Architecture Software Components – – – – Solaris 10 Weblogic 6. 1 Java JDK 1. 3 Oracle 9. 2 ILog – JView ILog – JRules Advent. Net SNMP API Client runs on Windows NT/2000/XP Interfaces – – NEs are SNMP managed Java RMI between client and server CORBA or XML north bound interface TFTP for device DB sync/dump/restore and historical stats Hardware Requirements – Up to 50 NEs – Single 2 x. CPU 3 GB – Up to 500 NEs – Two 2 x. CPU 3 GB – Greater than 500 NEs – One 4 x. CPU, one 2 x. CPU PROPRIETARY & CONFIDENTIAL

ZMS Client - Net. Horizhon § Java application downloaded from server – Windows 2000 and XP § Operator GUI access to management functions – Navigation Tree – Graphical representation objects § Assigned privileges control ‘read’ or ‘read/write’ access § Intuitive and easy to navigate § Extensive on-line help for operations § Large number of clients can manage network simultaneously PROPRIETARY & CONFIDENTIAL

ZMS Server § Fault – Processing of network events to alarms – Alarm correlation and logging § Configuration – Device configuration and service provisioning § Performance – Retrieval of real-time statistics § User administration – Operator authentication and privilege control § Database manager – Policing of information flow to and from the database § Network service – Provide interface between the various server components and the device using SNMP § OSS gateway – Provides a northbound CORBA or XML interface § Communication to devices – SNMP v 2 c – configuration, fault and real-time performance – FTP – file transfer (download software) and historical statistics PROPRIETARY & CONFIDENTIAL

ZMS - Fault Management § Proactive monitoring of network and subscriber status – Trap and alarm viewer § Presenting operator with concise and relevant information – Correlation and filtering § Data presentation for real-time and historical analysis – Viewer and history logs PROPRIETARY & CONFIDENTIAL

ZMS - Fault Management § Alarm processing – ILOG JRules based engine – User definable severity and descriptions • • • Critical –Red Major- Red Orange Minor- Orange Warning – yellow Informational - white • • • Severity Device Time when received in ZMS Description (user definable) Troubleshooter Type (Entity that generated alarm- card, device, port, etc. ) § Alarm details § Forwarding to OSS applications § Email and text messaging based on severity PROPRIETARY & CONFIDENTIAL

ZMS – Performance Management § Real-time and historical Monitoring – System metrics – Service metrics • • Ethernet PON Voice Sonet DSL ATM logical ATM VCL § Tabular and graphical presentation § User definable polling PROPRIETARY & CONFIDENTIAL

NTP Server ZMS – Performance Management § Historical Statistics Collection and Graph § Used for trending analysis of various service metrics – Designed for large deployments P ra tio FT igu ap s n IP nf 15 min collection interval Network Time Protocol (NTP) FTP for reliability Compressed ASCII comma separated data files Co – – St ats file s gu rat ion Co nfi Tr • Data collected on device and pushed ASCII files § Report generation Third Party Reporting Package PROPRIETARY & CONFIDENTIAL

ZMS – User Administration § Extensive and flexible architecture § System Administrator – Create groups – Assign operators to a group – Assign ‘read/write’ privileges to various operations § Audit logging • Logging by day • • • Operator Date and time of operation Type of operation Success or failure Device Managed entity PROPRIETARY & CONFIDENTIAL

Administrator ZMS – User Administration § Operator – Authentication – ‘Login ID’ and ‘Password’ – Authorization – ‘read’ or ‘read/write’ privileges can be assigned to various areas by administrator – Access areas • • • Region Configuration Equipment Configuration Service Provisioning Alarm Administration Access to Diagnostic functions Group 1 Operator 1 Group 3 Group 2 Operator 3 Subscriber Prov (RW) Equipment Prov (RW) Alarm admin (RW) Diagnostics (Enabled) Region Prov (RW) Equipment Prov (RW) Subscriber Prov (R) PROPRIETARY & CONFIDENTIAL

ZMS – Operational Tools § § § § Enhanced Security Auto Discovery Tool Graphical Network Topology ADSL Port Status Tool SW Delivery Tool Scheduled Backups Tool Task Monitor Tool Network Inventory Tool Diagnostics F 4 and F 5 OAM Loop backs Remote Ping and Trace Route Shelf and Card Diagnostics SELT & DELT Manage Metallic Test Access Functions In-band - IP terminated on uplink card Out-of-band - IP over 10/100 Ethernet PROPRIETARY & CONFIDENTIAL

ZMS – Operational Tools – Enhanced Security § Password settings to all users – – – – – Password length and format rules Valid character set Password reuse Password expiration Password blacklist Failed login handling Intrusion Alert Idle Session Timeout IP address white list IP address black list § Password settings to individual users – Time of day validation § Other requirements – Password encryption – Log of Login attempts (successful and failed) – Change password dialog PROPRIETARY & CONFIDENTIAL

ZMS – Operational Tools – Auto-Discovery Tool § Rapid Installation and Turn-up of Devices – Automatic device discovery • Cards • Any existing services – Synchronization of device configuration – Bulk deployment of IO cards per device – Bulk configuration of ports • User definable port templates – Monitoring of shelf operational status • • Administrative status Memory and CPU usage Power Temperature range Fan speed Software versions CLEI, Serial #’s, Revision #’s PROPRIETARY & CONFIDENTIAL

ZMS – Operational Tools – Graphical Topology § Add and manage topology links between devices – RPR rings and topologies - ZMS automatically adds the topology links where MALC devices are physically connected § Topology links can also be used with subregions – For devices that are not physically linked, ZMS allows manual link additions PROPRIETARY & CONFIDENTIAL

ZMS – Operational Tools – ADSL Port Status Tool § Enhanced screen that shows all the DSL ports at once with actual and attainable rates – Enables operators to quickly view the line conditions and identify ports that require further troubleshooting § Available information: Port ID Type Name Admin Status (Up/Down) Trained Rate (Upstream/Downstream) – Attainable Rate (Upstream/Downstream) – – – PROPRIETARY & CONFIDENTIAL

ZMS – Operational Tools – SW Delivery Tool § Enhanced Software Delivery Tool that provides the capability of downloading software to all devices in the network – Single or Multiple Devices – Device sub-directory (needs to be created in advance in the device) – Filename extension (*. old) – Auto Flash – Auto Reboot/Upgrade – Immediate - Starts the immediate software download for the selected devices. – Schedule - Specified the desired time and date to schedule the software download for the selected devices. PROPRIETARY & CONFIDENTIAL

ZMS – Operational Tools – Scheduled Backups § Immediate and scheduled configuration backups on single and multiple devices § Options: – Disable - Disables the configuration backup for the selected devices. – Immediate - Starts the immediate configuration backup for the selected devices. – Daily - Specified the desired time and select the day to schedule the configuration backup for the selected devices. – Weekly - Specify the desired time and select the day to schedule the configuration backup for the selected devices. PROPRIETARY & CONFIDENTIAL

ZMS – Operational Tools – Task Monitor Tool § Enables monitoring of all scheduled tasks in ZMS § Single screen for changing or deleting scheduled tasks by doubleclicking on the desired task § Task Monitoring – – Time Task Type Status Description PROPRIETARY & CONFIDENTIAL

ZMS – Operational Tools – Network Inventory Tool § ZMS enables the display of inventory data for one or more specific devices – – – – Device Name Module Name Shelf ID Slot ID SW Version HW Version Part Number Serial Number § Filter data Feature § Export data Feature –. csv extension § Inventory Details – Double-click device for more detailed information PROPRIETARY & CONFIDENTIAL

ZMS – Service Provisioning § Service Templates – Minimizes service turn-up times significantly – Pre-configured network wide – Turn-up requires only selection of unique entities, physical interfaces, VPI/VCI, etc. – Single service or pre-provision service across entire device § Bulk modify of service parameters PROPRIETARY & CONFIDENTIAL

ZMS – Service Provisioning § Data – IP and ATM § Voice – MGCP, SIP and H. 248 – POTS, ISDN, Specials – V 5. 2 and GR-303 § Video – IP and RF PROPRIETARY & CONFIDENTIAL

ZMS – ADSL 2+ Statistics § ADSL Statistics – Near and Far End – Utilization § Information available on a per-port basis § Both table and graph formats § Adjustable polling interval PROPRIETARY & CONFIDENTIAL

ZMS – EFM (T 1/E 1 & SHDSL) Statistics § SHDSL Statistics – Received Octets – Transmitted Octets – Discarded Packets § T 1/E 1 Statistics – Line Coding Violations – Errored Seconds – Unavailable Seconds § Information available on a per-port basis § Both table and graph formats § Adjustable polling interval PROPRIETARY & CONFIDENTIAL

ZMS – PON Statistics § PON Statistics – Received Packets – Transmitted Packets – Discarded Packets § Information available on a per-port basis – OLT (GPON card) – ONT/ONU (z. NID) § Both table and graph formats § Adjustable polling interval PROPRIETARY & CONFIDENTIAL

ZMS – Ethernet Statistics § Ethernet Statistics – – – – Received Packets/Bytes Transmitted Packets/Bytes Discarded Packets/Bytes Received per packet size Transmitter packet size Multicast/broadcast packets FCS Errors § Information available on a per-port basis – – Uplink FE/GE/10 GE ports Active Ethernet ports Link Aggregation ports OLT GPON ports § Both table and graph formats § Adjustable polling interval PROPRIETARY & CONFIDENTIAL

Database Manager ZMS OSS Gateway § Optional module Voice/Data/Video OSS Administration OSS Gateway Network Service Performance Configuration Fault SLMS Network – Northbound CORBA or XML Configuration and Provisioning Inventory information Status information Real-time notifications Supports synchronous and asynchronous requests § Scalable – Large volume of service transactions § Extensive error reporting § Fault Management Net. Horizhon Clients § § § – Forward Traps and processed alarms Performance Management § Collected Historical Statistics § Real-time statistics via SNMP Secure Access OSS (CORBA Client) ZMS CORBA / XML OSS Gateway Mediation capable CORBA Server EJB Client Java API to Server PROPRIETARY & CONFIDENTIAL

What’s New in ZMS Release 1. 16 § § § § § Mx. K: DHCP Server/Relay Mx. K: RSTP (Uplinks only) Mx. K: Rate Limiting (3 color Policing) Mx. K: Destination MAC Swapping Mx. K: OMCI profile Mx. K: Dynamic GEM port creation Mx. K: 802. 1 p Mx. K: Uplink line redundancy Mx. K: Link aggregation Mx. K: IGMP snooping with proxy reporting Mx. K: IP on TLS Bridge Mx. K: Uplink/Downlink bridge Mx. K: TLS bridge MXK: Intralinks support Mx. K: VLAN Wildcards for Q-in-Q Mx. K: Secure mode MXK: Secure bridging Mx. K: Manage ONU via OMCI ZMS: XML OSS GW PROPRIETARY & CONFIDENTIAL

What’s New in ZMS 1. 16 - Creating GPON Profiles § Download the OMCI ME profile to ZMS server – The OMCI ME profile is generated by Smart OMCI Web Interface. – The OMCI ME profile must be downloaded to the TFTP home directory (/tftpboot) in the ZMS server. § Create ME profile § Create and Modify Generic profile § Create and Modify Specific profile PROPRIETARY & CONFIDENTIAL

What’s New in ZMS 1. 16 - Creating ME profile 4 1 Right Click 3 2 5 PROPRIETARY & CONFIDENTIAL

What’s New in ZMS 1. 16 - Generic Profile 5 6 1 Right Click 3 2 4 7 PROPRIETARY & CONFIDENTIAL

What’s New in ZMS 1. 16 - Specific profile 4 3 1 Right Click 2 6 5 PROPRIETARY & CONFIDENTIAL

What’s New in ZMS 1. 16 – GPON Traffic Profile 2 1 Right Click 3 4 5 PROPRIETARY & CONFIDENTIAL

What’s New in ZMS 1. 16 – ONU Management 1 Right Click 2 PROPRIETARY & CONFIDENTIAL

What’s New in ZMS 1. 16 – ONU Management 3 2 4 1 Right Click PROPRIETARY & CONFIDENTIAL

What’s New in ZMS Release 2. 1 § § § § § Mx. K: 4 x 1 G Uplink (1 G & 2. 5 G backplane) Mx. K: ADSL 2+ Annex B card Mx. K: ADSL 2+/POTS card with Ringing Mx. K: TAC-ITM-RING card Mx. K: VDSL 2 24 -port (17 a) card Mx. K: CPE Manager for Active Ethernet Mx. K: Link Aggregation for Active Ethernet Mx. K: CPE description field in CPE manager windows Mx. K: Changes to the CPE database backup Mx. K: View unassigned ONT serial numbers Mx. K: EFM auto discovery Mx. K: EFM-SHDSL support for TCPAM 4, 8, 16, 32, 64 Mx. K: EFM SHDSL Bonding Across cards Mx. K: Auto-detect for ONT ports Mx. K: Bulk OMCI dialog boxes Mx. K: GPON type B redundancy Mx. K: Enhanced Ethernet statistics Mx. K: ONT RF port status ZMS: Find objects dialog box supports searching on port descriptions PROPRIETARY & CONFIDENTIAL

Service Provider Challenges with CPE/ONT Management § The amount and complexity of CPE (Customer Premises Equipment) / ONT (Optical Network Termination) devices in end user’s network has increased over the past years § There is a big challenge for service providers to manage and control all these devices and the services running on them remotely from the central office (CO) and/or from the network operations center (NOC) § Service Providers are looking for: – Faster, easier and error-free deployments with fully managed, plug-and-play provisioning – Reduced network downtime by ensuring timely repair of CPEs/ONTs – Business-critical network reliability delivered through automated equipment and environmental monitoring, access, and control – Minimizing total cost of ownership and improve remote site recovery by maintaining accurate CPE/ONT records and automating firmware upgrades and configuration changes – Lower operational costs and reduce downtime using purpose-built telecom CPE management solutions – Avoiding unnecessary calls to the service provider’s customer support PROPRIETARY & CONFIDENTIAL

Introducing Zhone’s ZMS EZ Touch § ZMS EZ Touch provides powerful CPE/ONT Management/Provisioning solution for Zhone SHDSL EFM CPEs and Active Ethernet / GPON (non-OMCI) ONTs Sky. Zhone Mx. K Ether. Extend z. NID GPON ONT z. NID AE ONT PROPRIETARY & CONFIDENTIAL

Introducing Zhone’s ZMS EZ Touch § EZ Touch extends ZMS features and capabilities to the CPE/ONT device level – Manual or Automatic / Individual or in Bulk execution of the following features: SHDSL EFM CPEs ETHX-30 xx ETHX-31 xx ETHX-32 xx ETHX-34 xx Sky. Zhone GPON & AE ONTs z. NID 22 xx z. NID 422 x Software Upgrades Configuration File Backups and Restores Configuration Script Download and Activation Telnet and Web cut-through Centralized Alarm reporting Inventory Information PROPRIETARY & CONFIDENTIAL

EZ Touch Basics § EZ Touch basic CPE Manager feature – Conserves IP Addresses ! – When using the following CPEs/ONTs there is no need to assign routable IP addresses to every CPE/ONT device: – ETHX-30 xx, ETHX-31 xx, ETHX-32 xx and ETHX-34 xx CPEs & Sky. Zhone (SHDSL EFM) – z. NID 22 xx and 422 x ONTs (GPON & Active Ethernet) – ZMS manages all supported CPE/ONT devices attached via the MXK’s or MALC’s IP Address using NAT/PAT – MXK NAT/PAT feature determines binding of UDP port #to Interface # for CPE Management Sky. Zhone 10. 10. 1 UDP Port 201 Ether. Extend 10. 10. 1 UDP Port 202 AE or GPON ONT 10. 10. 1 UDP Port 203 Sky. Zhone 192. 168. 1. 1 Slot 1 – Ports 1 -4, VLAN 7 DHCP Ether. Extend 192. 168. 1. 2 Slot 1 – Ports 5 -8, VLAN 7 DHCP MXK or MALC 10. 10. 1 NAT/PAT AE or GPON ONT 192. 168. 1. 1 Slot 7 – Ports 1, VLAN 7 DHCP PROPRIETARY & CONFIDENTIAL

EZ Touch (CPE Manager) Options in ZMS PROPRIETARY & CONFIDENTIAL

EZ Touch Features § Software Upgrades – Select one or all CPEs/ONTs on any MXK and manually initiate or schedule a Software Upgrade (Download & Activation). img CPE/ONT Software Upgrades . img files MXK or MALC files Sky. Zhone Ether. Extend AE or GPON ONT PROPRIETARY & CONFIDENTIAL

EZ Touch Features § Configuration File Backups and Restores – Select one or all CPEs/ONTs on any MXK and initiate or schedule a Configuration Backup/Restore. Configuration File Backup/Restore adasdsad aadasdasdas adasdsad dasdasdas aadasdas dasdsaasd dasdasdas asdasdasd asda dasdsaasd asdasdasd asda MXK or MALC Sky. Zhone Ether. Extend AE or GPON ONT PROPRIETARY & CONFIDENTIAL

EZ Touch Features § Configuration Script Download and Activation – Select a CPE/ONT and initiate or schedule the execution of one or more Configuration Scripts. – Configuration Scripts may be used to change any parameters in a supported CPE/ONT. Configuration Script Download/Activation adasdsad aadasdasdas adasdsad dasdasdas aadasdas dasdsaasd dasdasdas asdasdasd asda dasdsaasd asdasdasd asda MXK or MALC Sky. Zhone Ether. Extend AE or GPON ONT PROPRIETARY & CONFIDENTIAL

EZ Touch Features § Single Click Telnet and Web cut-through to attached CPE/ONT devices – Telnet or HTTP cut-through to any selected CPE/ONT device for troubleshooting or configuration. ZMS PC Client Telnet and Web. UI cut-through to CPE/ONT MXK or MALC Sky. Zhone Ether. Extend AE or GPON ONT PROPRIETARY & CONFIDENTIAL

EZ Touch Features § Centralized reporting of CPE/ONT Alarms – ZMS polls newly-connected CPE/ONT devices to learn status of any existing Alarms – Alarm status may be manually refreshed for all selected devices on a selected MXK basis CPE/ONT Alarms ! MXK or MALC Sky. Zhone Ether. Extend AE or GPON ONT PROPRIETARY & CONFIDENTIAL

EZ Touch Features § CPE/ONT Inventory – ZMS compiles a list of all CPE/ONT devices attached to any selected MXK – Includes: Region, MXK Name, Slot Number, Interface Name, CPE Model #, Serial #, IP Address & UDP port CPE/ONT Inventory MXK or MALC Sky. Zhone Ether. Extend AE or GPON ONT PROPRIETARY & CONFIDENTIAL

EZ Touch New Features (August 2010) § New EZ Touch features enhance CPE Management functionalities – New features enable ZMS and Mx. K to automatically maintain CPE/ONT software version and boot time configuration on Zhone manufactured CPEs/ONTs – Requires EZ Touch (CPE Manager) to be configured initially Sky. Zhone on desired Mx. K interface(s) (SHDSL EFM bond 10. 10. 1 UDP Port 201 groups, OLT port, Active Ethernet port, etc. ) Ether. Extend 10. 10. 1 UDP Port 202 AE or GPON ONT Software / Configuration 10. 10. 1 UDP Port 203 DHCP Sky. Zhone 192. 168. 1. 1 Slot 1 – Ports 1 -4, VLAN 7 DHCP MXK or MALC 10. 10. 1 Ether. Extend 192. 168. 1. 2 Slot 1 – Ports 5 -8, VLAN 7 DHCP AE or GPON ONT 192. 168. 1. 1 Slot 7 – Ports 1, VLAN 7 DHCP PROPRIETARY & CONFIDENTIAL

EZ Touch New Features (August 2010) § New EZ Touch objects to be provisioned in the Mx. K for the CPE/ONT: – CPE type, Software version, Web. UI version, Configuration version or filename, Download support information (IP, Path, Filenames, Serial Number, Registration ID) – The DHCP REQUEST will contain CPE type and current version stamps of the files required as DHCP options Sky. Zhone 10. 10. 1 – After all files have been downloaded, the CPE will UDP Port 201 automatically install the new image and Ether. Extend 10. 10. 1 any configuration changes and reboot UDP Port 202 AE or GPON ONT Software / Configuration Files 10. 10. 1 UDP Port 203 (via FTP or SFTP) DHCP Sky. Zhone 192. 168. 1. 1 Slot 1 – Ports 1 -4, VLAN 7 DHCP MXK or MALC 10. 10. 1 Ether. Extend 192. 168. 1. 2 Slot 1 – Ports 5 -8, VLAN 7 DHCP AE or GPON ONT 192. 168. 1. 1 Slot 7 – Ports 1, VLAN 7 DHCP PROPRIETARY & CONFIDENTIAL

EZ Touch Benefits § EZ Touch Advantages – Provides automatic control of software version on all deployed CPEs/ONTs at customer device turn-up or replacement – Provides automatic configuration updates on all deployed CPEs/ONTs at customer device turn-up or replacement – Eliminates the need to manage/provision CPEs/ONTs individually via Web. UI – Reduces OPEX significantly by reducing required manual provisioning time and by reducing truck rolls for troubleshooting – Eliminates the need for costly customer specific factory default CPE/ONT configuration – Provides optional interface via ZMS/OSS GW to the operator for creating web portals from which their customers can change their CPE/ONT configurations remotely (e. g. service upgrade, bandwidth increase, quality of service enhancement, etc. ) PROPRIETARY & CONFIDENTIAL

Viewing Unassigned ONT Serial Numbers § ZMS allows viewing the discovered and unassigned ONT serial numbers – Select the Mx. K from which you want to view the unassigned SNs – From there, it is possible to assign that SN to an specific ONU port, provide ONT IP address and respective OMCI file PROPRIETARY & CONFIDENTIAL

ZMS – Ethernet Statistics § Ethernet Statistics – – – – Received Packets/Bytes Transmitted Packets/Bytes Discarded Packets/Bytes Received per packet size Transmitter packet size Multicast/broadcast packets FCS Errors § Information available on a per-port basis – – Uplink FE/GE/10 GE ports Active Ethernet ports Link Aggregation ports OLT GPON ports § Both table and graph formats § Adjustable polling interval PROPRIETARY & CONFIDENTIAL