2aa379c4171e59263e908c50d864b9bb.ppt
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XO Limited Telephone Banking Interactive Voice Response
XO Limited Telephone Banking is the latest addition to XO’s account management features. It’s able to provide real-time information and services to customers 24 hours a day on their telephones. A well-designed telephone banking service can reduce calls to live agents by 50 percent or more, give customers faster response, and save live call center agents for complex tasks.
Phone Banking XO Limited A business enabling functionality Electronic Commerce at Point of Sale (EFTPOS) Customer access to enable account enquiries, Interactive Voice Response System transfers and bill payments (Telephone Banking) Reduce customer care and call center costs Mobile Phone Improve customer as well as exchange (WAP and SMS) Banking Script / Voucher Purchases XO Software System Pay Any One™ productivity via managed flow of information Increase customer loyalty and customer satisfaction Real time, on-demand account information Buy and Sell Online Secure financial transactions anytime, anyplace; 24 x 7 Online Banking
XO Limited Why Implement Telephone Banking? Clear opportunity in the barter industry Proven success in banking industry and financial services It is almost expected by members of a trade exchange!
XO Limited What makes XO Phone Banking unique? NO PAPERWORK TRANSACTION PROCESSING – AN INDUSTRY FIRST ! XO Software System Pay anyone in the world-wide barter network over the phone, without the assistance of an operator or a physical cheque Automated currency conversion All performed via self-service
XO Limited Current Features Real-time Funds Transfer to another account Debit another members’ account Check current Barter Balance Check current Cash Fees + Pay by Credit Card Email website login details and change PIN Listen to current exchange rates Multiple languages Security Systems in place Up to 240 incoming calls Local + toll free telephone numbers
QUESTIONS ? For questions please contact: XO Limited sale@barter-software. com Mobile: +91 9898896373 Office: +91 79 26872197
2aa379c4171e59263e908c50d864b9bb.ppt