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www. tera. train-emst. com emst@ecsorl. com 330. 998. 6637 (office) 443. 404. 1879 (cell) www. tera. train-emst. com emst@ecsorl. com 330. 998. 6637 (office) 443. 404. 1879 (cell)

What is TERA? A simulation that allows your staff to respond to and visualize What is TERA? A simulation that allows your staff to respond to and visualize the impact of their actions in a disaster that may affect your normal operations. Transportation version of the Emergency Management Staff Trainer (EMST) Ø Developed by Engineering & Computer Simulations, Inc. Ø Created under the Cooperative Research Program (TCRP) Project A-36, Command-Level Decision Making for Transit Emergency Managers. Ø Sponsored by the National Cooperative Highway Research Program 20 -59, Surface Transportation Security Research. Ø

Cost Benefit Traditional Exercise - Extensive planning (soft cost) and resources (hard cost) ¨ Cost Benefit Traditional Exercise - Extensive planning (soft cost) and resources (hard cost) ¨ Injects from scratch – 10 s to 100 s of hours ¨ Larger support staff; Observer/Controllers needed to track task completion ¨ Need runners for injects ¨ Participants are in one location ¨ No system check needed ¨ One time event EMST Facilitated Exercise – Limited planning (soft cost) and resources (hard cost) ¨ ¨ ¨ Provided Scenarios with inject tailoring – 0 to 10 hours 1 -2 support staff; System tracks task completion Send injects through system Web-based; can be geographically distributed if participants can’t travel POC must perform system check (~2 hours) Participants can rerun/reuse on their own (individual or small team) 3

The Super. Memo Model - By: Piotr Wozniak Long-term memory = Retrievability + Stability The Super. Memo Model - By: Piotr Wozniak Long-term memory = Retrievability + Stability

Training Benefit Individual Exercises Turnkey exercises can be run any time, anywhere – even Training Benefit Individual Exercises Turnkey exercises can be run any time, anywhere – even at home ¨ Trainees’ time is the only cost ¨ Repeatable to sustain “brain muscle memory” and retention ¨ Assists in properly acquainting, training, or refreshing new personnel on plans and procedures. ¨ Small Team Exercises Can be run at the same site or geographically distributed ¨ Easy for users to set up and run ¨ Trainees’ time is the only cost ¨ Assists in properly acquainting, training, or refreshing new personnel on plans and procedures. ¨ Large Team Exercises Establishes interaction and collaboration – Transit Agencies and DOT work in one training environment ¨ Train-the-Trainer course and Scenario Builder course allow states to tailor scenarios and run exercises without contractor support ¨ 3/18/2018 EMST PMR 5

Who does TERA train? TERA trains Emergency Operations Staff TERA takes the main training Who does TERA train? TERA trains Emergency Operations Staff TERA takes the main training roles from the Incident Command System ¨ Command ¨ Operations ¨ Planning ¨ Finance/Administration ¨ Logistics ¨ Public Information Scenarios are available for ¨ Transit Agencies ¨ Department of Transportation ¨ Rail ¨ Airports

How Can TERA Help You? “Conduct doctrinal training to standard every single time – How Can TERA Help You? “Conduct doctrinal training to standard every single time – regardless of the location. ” Features Benefits Web-Based Training Platform - No software download (uses Flash Player) Cost effective and repeatable Wide variety of participants in a larger geographical area Integrated Geo-Specific Mapping and Communication Tools - Select incident/training location Select training scenario Customized - Tailored for specific organizations, facilities, and plans with Scenario Builder Objective and Automated Performance Analysis - Doctrine based training objectives Provides real time feedback Automatically captures trainees’ performance and lessons learned On-Site Facilitation and Subject Matter Expert Support - Proctored training events, train-the-trainer instruction and technical support NCHRP is providing FREE exercises! -

TERA Account Setup www. tera. train-emst. com ¨ Request account ¨ Put “TERA webinar” TERA Account Setup www. tera. train-emst. com ¨ Request account ¨ Put “TERA webinar” in “How did you hear about TERA” box ¨ Use. gov email for expedited approval

Find Out TERA Brochure TERA Tutorial Find Out TERA Brochure TERA Tutorial

TERA Menus TERA Tutorials and Job Skill Tutorials FAQ Feedback Home Individual Exercises Group TERA Menus TERA Tutorials and Job Skill Tutorials FAQ Feedback Home Individual Exercises Group Exercises Previous Exercise Storage and Account Settings Information Guides and User Manuals

Individual Training Individual Training

Individual Training Scenario ¨ A Tour of the Interface ¨ Active Shooter ¨ Blackout Individual Training Scenario ¨ A Tour of the Interface ¨ Active Shooter ¨ Blackout ¨ Earthquake ¨ Hazmat ¨ Hurricane ¨ Riverine Flood Click Role (might change per scenario) ¨ DOT Representative ¨ Emergency Manager ¨ Logistics Coordinator ¨ Operations Coordinator ¨ Planning Coordinator ¨ Public Information Officer

Individual Training New Exercise Cont. Skill Level ¨ Novice ¨ Intermediate ¨ Expert Location Individual Training New Exercise Cont. Skill Level ¨ Novice ¨ Intermediate ¨ Expert Location of Incident - State Location of Incident – County or City

Documentation Scenario Specific Documentation Tasks by Accessed Capability Tasks by Roles Inject timeline for Documentation Scenario Specific Documentation Tasks by Accessed Capability Tasks by Roles Inject timeline for scenario

Customization Wizard (Scenario specific customization wizard) Customization Wizard (Scenario specific customization wizard)

Customization Wizard Click Begin Exercise Customization Wizard Click Begin Exercise

Proceed to Exercise Click Proceed to Exercise Click

TERA Interface Exit Play Controls Your Role Exercise Timeline and Progress Bar Current Progress TERA Interface Exit Play Controls Your Role Exercise Timeline and Progress Bar Current Progress Help and Settings Timeline Segment News updates Receive and respond to messages and communication Tasks Phone How to complete task

Complete Tasks Click Tasks How Complete Tasks Click Tasks How

Bulletin Board Different Documents Bulletin Board Different Documents

Email Delete Recipient Email Templates (scripted messages) Email Delete Recipient Email Templates (scripted messages)

Forms Forms

Map Map

Exit Exit

AAR Tasks Individual task details Exercise notes or Individual task notes AAR Tasks Individual task details Exercise notes or Individual task notes

Records Room – Exercise Records Individual Team Records Room – Exercise Records Individual Team

Staff and Multi. Organizational (Scalable) Training Staff and Multi. Organizational (Scalable) Training

Staff Training Step 1 Exercise Name (You have to name scenario before you can Staff Training Step 1 Exercise Name (You have to name scenario before you can click next) Organization Scenario Skill Level Documentation (Same as Individual Training)

Staff Training – Scheduling – Step 2 State County/City (Location of incident) VOIP (Turn Staff Training – Scheduling – Step 2 State County/City (Location of incident) VOIP (Turn on if they have headsets. Disable to keep button from interface) TV (Use Projector to save bandwidth, TV is about 1 Mb per TV. ) Customization Wizard (Same as in Individual Training) Date (Now or Future Time)

Staff Training – Host – Step 3 Drag and Drop (Rule of thumb. No Staff Training – Host – Step 3 Drag and Drop (Rule of thumb. No less then 2 & No more then 3) By Name/Organization Hosts have play/pause button. Host has to be running to run exercise. Host can end exercise for everyone.

Staff Training – Roles – Step 4 Drag and Drop Multiple Players By Name/Organization Staff Training – Roles – Step 4 Drag and Drop Multiple Players By Name/Organization Multiple Roles Drag and Drop

Staff Training – Step 5 Details Click to add another Organization Email notice & Staff Training – Step 5 Details Click to add another Organization Email notice & Read Aheads (This goes to their real email)

Staff Exercise Scheduled Staff Exercise Scheduled

Calendar Schedule – different views Calendar Schedule – different views

Joining A Created Exercise Joining A Created Exercise

www. tera. train-emst. com emst@ecsorl. com 330. 998. 6637 (office) 443. 404. 1879 (cell) www. tera. train-emst. com emst@ecsorl. com 330. 998. 6637 (office) 443. 404. 1879 (cell)