Wireless Mobility with Black. Berry
What’s in it for me? • The Black. Berry Platform • Black. Berry Software Offerings • Mobilizing Applications • Black. Berry Mobile Voice System
The Black. Berry Platform
Competitors Focus on the Surface Black. Berry is more than just a smartphone with a keyboard. Look at what’s beneath the surface. • Complete end to end solution • Always On, Always Connected: real push • Scalable & manageable • Long battery life • Rich programming environment • Extensive network coverage • Low cost of ownership • Hardware and software integration • Secure, secure • Support for all major email environments • NOC-based architecture
Value Transparent and predictable TCO • Known costs for hardware, software, wireless data and support Proven and demonstrable ROI • Black. Berry users report that they recover 60 minutes in downtime each day (250 hours per year) • Black. Berry increases team efficiency by 38% equals • Black. Berry Net TCO per user totals US$1, 085 • Black. Berry ROI is conservatively calculated at a minimum of 238%; payback period of 5 months *2007 IPSOS Reid Black. Berry ROI Study
Key Enterprise Services Real Time Computing • • • Lotus Same. Time Microsoft Live Communication Server Novell Groupwise IM Intranet/Web Services • • • Desktop (Email/PIM) SAP Oracle/Siebel Web Services. NET Many, many others BES 4. 1 Microsoft Exchange (47%) Lotus Notes Domino (39%) Novell Groupwise (13%) Voice Systems • • • Legacy PBX Vo. IP Hybrid Systems
Black. Berry Software Offerings
Black. Berry Solution Portfolio Segment Small (SOHO) Small / Medium Large Employees 1 - 19 20 - 499 500+ BIS Black. Berry Solutions Black. Berry Professional Software Exchange and Domino Available Enterprise BES
Black. Berry Professional Software vs. Enterprise BES Feature Black. Berry Professional Software Black. Berry Enterprise Server Target Market (Max Users) SMB (30) Enterprise (Thousands) Runs on Email Server Yes – certified Not recommended Support for Mobile Voice Services Not in first release Yes Email Platforms Supported Microsoft® Exchange, IBM® Lotus® Domino®, Group. Wise® in roadmap Microsoft Exchange, IBM Lotus Domino, Group. Wise CAL Model Both SMB & Enterprise CALs Enterprise CAL model Black. Berry MDS Java & Browser apps only Third party applications Yes Wireless File / Media Access No No IT Policy Approach IT Policy Templates (>400 policies) Over 400 IT Policies Installation Simplified for SMB Black. Berry Enterprise Server Standard Software Pricing (MSRP) $499 with 5 CALs $849 with 10 CALs $3, 999 with 20 CALs Software Distribution ESD & CD via Channel Localization EFIGS (SW and Documentation) English & Japanese (4. 1. 4 J) Documentation in EFIGS Upgrade to Black. Berry Enterprise Server Yes, with Upgrade Service Pack NA Support Model Carrier & RIM Technical Support RIM Confidential
Mobilizing Applications
Extensibility Options for Black. Berry Time and Cost Size of Company Alliance Partner Application Platforms MDS Studio Hosted Applications Personal Productivity Increasing Complexity and Specialization Custom Java Application
Black. Berry ISV Community ERP – SCM, HR, Financials, CRM Business Intelligence Sales Force Automation Field Service Automation Fleet Management and Dispatch Unified Communications IT Systems Management Document Management & Printing
Black. Berry MDS-JMA Scenario Content Servers Database Intranet Server Application Server 1 Database MDS Service Active Alliance Partner Custom Application Server Black. Berry Enterprise Server Port 3101 Email Servers Database Application Server 2 Instant Messaging Server
Sales Dashboard One Hand Navigation via “Tab” Interface View Data via Graphs & Charts View Performance for Regional Managers
CRM
Help Desk Infoman
Remote Server Management – Rove Mobile Admin from Rove Mobile • Remote management of servers using Black. Berry – – – MS Windows, Active Directory and Exchange MS DHCP, SQL, IIS, DNS and Cluster Servers Lotus Domino Novell Black. Berry Enterprise Server Oracle, Citrix, RSA, Veritas, VMware and more • Resetting passwords, rebooting, print services…
Emergency Communications – MDS Developed Excel Data Optimized & Pushed to Device
Emergency Communications – Wallace Wireless • Stay in communication even when the mail server is down – Never lose message history – Changes to the database are done automatically • Mass Notifications – Pre-defined messages – Provide concise response to an emergency or incident • Black. Berry access for HAZMAT incidents – Extensive chemical databases – HAZMAT response guidance
Black. Berry Mobile Voice System
Black. Berry Mobile Voice System Black. Berry MVS is designed to help Enterprise users and Admin with the following: – Help Others Reach Me – Help Me Reach Others – Extend Telecom Admin to Mobile MVS Components: • Black. Berry Enterprise Server v 4. 1+ • Device Software v 4. 2. 1+ • Ascendent Voice Mobility Suite v 4. 5+
Security Problem Solved: User Authentication Through Secure Data Channel BES Dialing an Extension via the PBX Data Internet Ascendent Server Call Dropped In Seamlessly to User PRI, ISDN, or SIP PSTN Voice PBX Encrypted signaling datagram Call Initiation request Outbound call to BB Calls bridged together
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