What makes a Toughbook Benefits of Digital

What makes a Toughbook?

Benefits of Digital Communities Increases Government Efficiency New technology and real-time information exchange saves lives, reduces crime, and increases efficiency. Improves citizen satisfaction - Gratifies the expectations of citizens pampered by the conveniences they have gained from the private sector. Energizes economic vitality - Modern infrastructures and new technology, like RFID, attract business, investment, and jobs, growing the local economy, and opening up alternative government revenue streams. Minimize downtime, allow fast data processing, and improve productivity and job satisfaction.

Panasonic and Digital Communities We are the 34 th largest company in the world 4 Market Leaders in Mobile Data Field Based Computing 4 We design, build and sell over 14, 000 products worldwide We spend $5 billion annually on research & development 4 Committed to this Market, Field Based Computing, broken by Verticals 4 Leader in integrated wireless for over 9 years

Panasonic Facts Over 4000 State and Local Customers across the country. We own over 65% of the Public Safety Market. We have the lowest failure rates for mobile laptops in the industry. Panasonic does not sell direct. No matter the size of the deal.

Panasonic Market Share – VDC June 05 2005 Notables • Panasonic 24. 3% • Motorola 3. 5% • Itronix/GD 4. 4% • Fujitsu 1% • Walk. About 0. 5% • Xplore 0. 5%

Total Rugged Market – Global (VDC Market data – June 05) 2004 $4. 2 B - Total Panasonic globally 24. 3% 2004 $2. 4 B Market (non-hand held)

Panasonic Computer Solutions Company All of Toughbooks’ Major Components (except CPU & HD) are Manufactured Internally Limited Channel Distribution with No Retail or Mass Distribution Factory Focused Solely on Rugged and Semi-Rugged Products 900 Dedicated Manufacturing Employees for Notebooks 260 Engineers Focused on Notebooks Only

Core Manufacturer Advantages Customer-driven Product Development Quality, Consistency and Availability of Components Rapid Response to Engineering Issues 4 Problem resolution to the component level Guaranteed Roll-out Schedules Long-term Parts Supply Long Product Lifecycle One Point of Contact for Quality and Support Long Term Service and Support

Who Does Not Build Laptops? * (Lenovo’s Chinese factories build the rest) Source: Wall St. Journal June 9, 2005 *Taiwanese companies, like Quanta, Compal, Inventec, and Wistron compete to build laptops in their factories in China.

Reliable By Design

Rugged Hinge & Full Magnesium Case • 20 X stronger than ABS plastic ( stronger than 5 X titanium. ) • Withstands a in. drop 36 onto concrete. • Withstands up to 50, 000 openings and closings • Withstands up to 50, 000 LCD rotations

Shock mounted Hard Drives Hard disk drives are mounted in metal cases Sponges and gel absorb shocks and insulate hard disk drive from damage Protects drive even when it is writing to the heads Flexible connectors protect motherboard from transfer

Quality Means Reliability We test Toughbooks in our laboratories and in independent facilities: 4 Drop tests 4 Vibration tests 4 Water-resistance tests 4 Dust-resistance tests 4 High and low temperature tests 4 Thermal shock test 4 ESD Spark test 4 Explosive atmosphere test Fully rugged Toughbooks are MIL-STD-810 F Compliant.

Toughbook 18 – Fully Rugged 4 Convertible Tablet 4 Proven hinge/product design 4 All magnesium survive 3’ drop 4 New model with 500 NIT LCD 4 4 wireless modules as option 4 Shock mounted HD - 3’ feet drop 4 Failure rates less 2% annualized 4 13 years of manufacturing history for rugged

Toughbook 29 – Fully Rugged 4 All magnesium survive 3’ drop 4 New MK 4 model with 500 NIT LCD 44 wireless modules as option 4 Shock mounted HD - 3’ feet drop 4 Failure rates less 2% annualized 413 years of manufacturing history for rugged

INTEGRATED WIRELESS IS NOT A FEATURE. IT’S A NECESSITY.

Antenna & Radio Placement Multi-band WAN antenna WLAN (main) WLAN (aux) Bluetooth GPS Wireless Tray(Pack) for embedded Wireless WAN module

Wireless Networks Supported

The Panasonic Toughbook Advantage

Causes of Damage Source: IDC Research 2005

Component Damage Rates Source: IDC Study 2005

Competitive Annualized % Failure Rates (8/05) Source: PC Magazine Sept. 20, 2005

Toughbook Annualized % Failure Rates Source: PCSC Service Records 5/05 (In and out of warranty)

A Total Mobile Computing Solution

Panasonic Professional Services Implementation Services • • Industry Specific Expertise Requirements Definition Hardware Integration Disk Imaging Configuration Deployment Management Training (Technical) Support & Management • • National Service Center • Field Service • Hot Swap & Return • Priority Exchange • Extended Warranty • No Fault Warranty • National Call Center Online Repair Reporting Asset Management Software Loads BIOS/Software Downloads Online Help Online User Information On-Site Warranty Service Items in black come standard with all Toughbooks Redeployment Services • • Redeployment Disposal Donation Employee Purchase

Premier Partner Program – TP 3 Program allows authorization to resell Panasonic Toughbook – rugged and wireless models 4 Toughbook 29 4 Toughbook 18 4 Panasonic MDWD 4 Panasonic P 1 4 Toughbook 73 – W/WAN sku’s 4 Toughbook PDRC 4 Future Toughbook models

Panasonic Toughbook Premier Partner Requirements for all TP 3 resellers ®Panasonic Champion at location ®Quarterly Sales Training at location ®Provide monthly POS reporting for Panasonic sales ®TP 3 resellers can purchase a demo unit at time of signing. Panasonic Demo Program available to purchase up to 5 units annually at 50% off SRP

Current TP 3 Program Benefits Rules of Engagement Reseller Support 4 Regional Training Events 4 Continued RSM/ CM support- Face Time Market Development Funds Panasonic generated leads Wireless Activations Demo Program discounts Annual TP 3 Event, qualification required Marketing Communications Support Dedicated TP 3 website Hotline Technical Support Inside sales Support

Panasonic Training

Regional Managers EASTERN REGION: Jan Ruderman, Manager E-Mail TITLE REGION Brad Jens (904) 610 -9546 Brad_Jens@us. panasonic. com Senior Area Manager/ Team Leader AL, DC, FL, GA, KY, MS, NC, SC, T N, VA, WV Felix Di. Camillo (585) 370 -1879 Felix_Di. Camillo@us. panasonic. com Area Manager CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VT Chris Kepus (916) 616 -6603 Chris_Kepus@us. panasonic. com Area Manager AZ, CA, ID, NV, OR, WA, AK, HI, UT, WY, MT Barbara Taylor (214) 707 -8926 Barbara_Taylor@us. panasonic. com Area Manager TX, NM, CO, KS, MO, AR, LA, NE, ND, SD, OK Marilyn Feltenberger (224) 622 -0320 Marilyn_Feltenberger@us. panasonic. com Area Manager IA, IL, IN, OH, MI, MN, WI Joe Martin (630) 243 -1990 Joe_Martin@us. panasonic. com Senior Business Development Manager USA Technical Suport 800 -LAPTOP-5 (800) 527 -8675 www. panasonic. com/toughbook Inside Sales/Support 800 -662 -3537, x 4

THANK YOU Panasonic Computer Solutions Company