What is CRM? I know that you will

What is CRM?
I know that you will say Customer Relationship Management!
But the more popular answer is: ?
CRM Customers Really Matter
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4650-what_is_crm.ppt

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>What is CRM? What is CRM?

>I know that you will say Customer Relationship Management! I know that you will say Customer Relationship Management!

>But the more popular answer is: ? But the more popular answer is: ?

>CRM Customers Really Matter CRM Customers Really Matter