What Is a Flowchart A diagram that uses

What Is a Flowchart? A diagram that uses graphic symbols to depict the nature and flow of the steps in a process. FLOWCHART VIEWGRAPH 1

Benefits of Using Flowcharts • Promote process understanding • Provide tool for training • Identify problem areas and improvement opportunities • Depict customer-supplier relationships FLOWCHART VIEWGRAPH 2

Symbols Used in Flowcharts Start / End Process Step No Decision Yes Connector Measurement FLOWCHART M VIEWGRAPH 3

Levels of Flowcharts MACRO Start Draft POD Type POD Distribute POD MINI MICRO Turn on computer Start word proc. applic. Get rough draft of POD Is it approved ? No Get approval Is rough in word proc. applic. ? No Type rough POD Yes Edit POD Yes Type smooth End Are there any corrections ? Yes Make corrections No End Print POD FLOWCHART VIEWGRAPH 4

Keys to Success • Start with the big picture • Observe the current process • Record process steps • Arrange the sequence of steps • Draw the Flowchart FLOWCHART VIEWGRAPH 5

Linear Flowchart Example Producing the POD Start A Collect inputs Type smooth Draft POD Sign POD Type rough Make copies Retype POD Submit to XO Distribute No OK ? Yes A FLOWCHART En d VIEWGRAPH 6

Deployment Flowchart Example Producing the POD CMC YN XO Collect input Draft POD Type rough Submit to XO Retype POD Type smooth Make copies No Yes Accept rough ? Sign POD Distribute FLOWCHART VIEWGRAPH 7

Opportunity Flowchart Example Producing the POD Value Added CMC collect input CMC draft input YN type rough YN submit rough to XO A FLOWCHART Cost Added Only A POD need retyped ? Yes No YN type smooth XO sign POD YN retype YN copy and distribute POD VIEWGRAPH 8

Constructing a Linear Flowchart Define the process and the purpose Assemble the right people Establish process boundaries List steps, activities, and decisions Are steps in sequence ? No Put steps in sequence Yes Assign Flowchart symbols Review and label Flowchart FLOWCHART VIEWGRAPH 9

Constructing a Deployment Flowchart Changing Oil CHUCK NANCY BOB Decide to change oil Warm up engine Get rags & tools Shut off engine Buy oil & filter No Oil & filter on hand ? Yes Change oil & filter Clean up & put tools away FLOWCHART VIEWGRAPH 10

Constructing an Opportunity Flowchart Changing Oil VALUE ADDED COST ADDED ONLY Decide to change oil Warm up engine Shut off engine Get rags and tools Oil & filter on hand? No Buy oil & filter Yes Change oil & filter Clean up & put tools away FLOWCHART VIEWGRAPH 11

Interpreting Your Flowchart • Determine who is involved • Form theories about root causes • Identify ways to simplify and refine • Determine how to implement changes • Locate cost-added-only steps • Provide training FLOWCHART VIEWGRAPH 12

Interpretation Steps Step 1 - Examine each process step Bottlenecks? Weak links? Poorly defined steps? Cost-added-only steps? Step 2 - Examine each decision symbol Can this step be eliminated? Step 3 - Examine each rework loop Can it be shortened or eliminated? Step 4 - Examine each activity symbol Does the step add value for the end-user? FLOWCHART VIEWGRAPH 13

EXERCISE 1 Flowchart for Cut Grass Process Spouse says “Cut the grass. ” Prepare to cut the grass Cut the grass Put mower away Spouse says “Cut grass” Start lawnmower Open garage door Mow the yard Pull lawnmower to driveway Turn lawnmower off Check gas and oil Need gas or oil ? Yes Get gas & oil from garage Put in gas and oil as needed Does lawnmower need to be washed ? No Yes Get hose Wash mower Return mower to garage Close garage door No FLOWCHART VIEWGRAPH 14

EXERCISE 3 Fire Drill Preparation Flowchart Complete the Drill Brief M Time 1 First drill in set? A Put simulation on the appropriate gages Drill monitors test the radios Yes Monitors go to Logroom to get red hats, radios, and drill props Props available? Verify initial conditions set No No Drill leaders walk around to ensure all monitors are on station Search Torpedo Room Initial conditions set? Props? B Yes No Find the CO Inform the drill leader and improvise Radios available? No All personnel on station ? No Yes Enough red hats? No Borrow from Quartermasters Search the boat for red hats B FLOWCHART Spot check safety intervention points Discrepancy? No Yes Drill monitors take station A Find them and put them on station Yes Radios still not available ? Check with Radiomen No Order initial conditions set Yes Obtain CO’s permission Permission to initiate? No Correct discrepancies for the CO Yes Correct it Initiate the drill M Time 2 VIEWGRAPH 15