Welcome to preparatory W T English course Main

Welcome to preparatory W&T English course

Main facts about USA *federal constitutional republic comprising fifty states and a federal district *bordered by Canada to the north and Mexico to the south; the Pacific and Atlantic Oceans *Total area is 3. 79 million square miles (9. 83 million km 2) *Population is over 312 million *2010 GDP is $14. 53 trillion people

Important to know! Four time zones: Eastern, Central, Mountain and Pacific. 12 p. m. in the eastern zone = 11 in the central = 10 in the mountains = 9 in the Pacific. Kyiv has 7 hours difference with New York (eastern zone). a. m. – from 12 night till 11. 59 morning p. m. – from 12 afternoon till 11. 59 evening

Important to know! Holidays: January 1 - New Year, February 18 - President's Day, March 29 - Good Friday; May 27 - Memorial Day, July 4 - Independence Day, September 2 - Labor Day; November 28 - Thanksgiving Day, December 25 - Christmas

Important to know! Temperature Convert from Celsius to Fahrenheit: t ° F = t ° C x (9 / 5) + 32 From Fahrenheit to Celsius: t ° C = (t ° F - 32) x 5 / 9 t°C 0 5 10 15 20 25 30 35 40 60 80 100 t°F 32 41 50 59 68 77 86 95 104 140 176 212

Important to know! Measures of length 1 mile = 1. 6 km 1 yard = 91. 4 cm 1 feet = 30. 5 centimeters 1 inch = 2. 54 centimeters 1 gallon = 3. 8 liters 1 pound = 454 grams 1 ounce = 28 grams Electricity Electrical appliances in the U. S. use 110 volts, 60 hertz = you will need an adaptor

Main rules of Work and Travel 2012 program Ø 18 years old, a full-time student, without chronic diseases, not be registered for green card application process, intermediate level of English Ø know all the information about the employer, place you are going to, your rites, how to get the employer if he doesn’t meet you at the airport. Ø The aim of W&T program is international cultural experience! you are going to travel and discover America for yourself, not only work! You cannot work more than 50 -60 hours a week) Ø Every month you have to register in sevis system to prove your status

Positions responsibilities requirements

Shop assistantcashiersales person Routine daily duties: • Greet customers who enter the shop. • Be involved in stock control and management. • Assist shoppers to find the goods and products they are looking for. • Be responsible for processing cash and card payments. • Stock shelves with merchandise. • Answer queries from customers. • Give advice and guidance on product selection to customers. • Keep the store tidy and clean. • Receive and store the delivery of stock The personal skills that are required for the job: • Having a friendly and engaging personality. • Comfortable working with members of the public. • Should have a confident manner. • Must be helpful and polite. • Be physically fit as will be on feet for most of the day. • Should have a comprehensive understanding of your area of sales i. e. conversational English, retail, sports equipment etc. • Able to work as part of a sales team. • Knowledge of inventory techniques. • Should be of a smart appearance and articulate.

Waiterwaitress Typical guest duties: Greet guests + Take drink order + Check ID if alcohol beverage + Know how menu items are prepared + Answer questions regarding menu or menu items + Take food order + Recommend specials + Serve drinks and meal + Periodically check if they need anything + Offer refills on drinks + Take dishes when finished + Prepare itemized checks + Clearing and setting up tables + Use cash register Non guest related duties: Clean tables + Stock service areas + Refill napkins + Refill condiments + help co-workers + Alert chef of food complaints The most important thing is to keep the customer happy. If they are upset, find out if you can do something to make it better. Be courteous, sincere and pleasant. Your tips depend on your “people skills”.

Hosting position o o o o o Schedule dining reservations and arrange parties or special services for diners. Greet guests, escort them to tables, and provide menus. Adjust complaints of patrons. Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons. Inspect dining room serving stations for neatness and cleanliness, and requisition table linens and other dining room supplies for tables and serving stations. May interview, hire, and discharge dining room personnel. May train dining room employees. May schedule work hours and keep time records of dining room workers. May assist in planning menus. May prepare beverages and expedite food orders. May total receipts, at end of shift, verify sales and clear cash register. May collect payment from customers.

Kitchen help Perform any combination of duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition: q Sweep and mop floor. Wash worktables, pots, pans, and trays q Sort bottles, and break disposable ones in bottle-crushing machine. q Polish silver, using burnishing-machine tumbler, chemical dip, buffing wheel, and hand cloth. q Hold inverted glasses over revolving brushes to clean inside surfaces. Set up banquet tables. q Wash and peel vegetables, using knife or peeling machine. q Load or unload trucks picking up or delivering supplies and food. q Also prepare food according to customer orders, stocking items, measuring, cooking, keeping order, removing stains

Housekeeper Operate various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc. • Maintain facility in a sanitary and infection-free condition through washing, cleaning and replacement of equipment and furnishings. • Must handle various cleaning solvents, chemicals, etc. • Plan work schedule for major tasks. • Damp dust furniture, light fixtures, window sills, etc. • Empty trash containers daily. • Wet mop floors in all residents’ rooms and bathrooms daily. • Clean wash basins, mirrors, commodes, tubs, and showers daily. • Check all vacant rooms daily to keep fresh. • Report any needed repairs immediately to supervisor. • Completely strip and recoat all floor areas when necessary and as scheduled. • Check entire area for spills, water, etc. periodically, especially in residents’ bathrooms. • Use safety precautions in all housekeeping services.

Receptionist The traditional duties include answering visitor inquiries about the company, directing visitors to appropriate contacts, sorting mail, answering incoming calls, and arranging appointments for guests to meet with company staff. The front-desk staff may also monitor who is coming and going through the doors of the company, observe and report any suspicious behavior or activity. Also they are now encouraged to have experience with computers and software programs. Many receptionists now assist in creating and maintaining spreadsheets, creating word documents, merging documents for mailing, entering formulas into spreadsheets, and entering data in to a customer relations database. In addition they assist companies with payroll, bookkeeping, receivables collection, and a variety of other office tasks.

Motivation to participate in W&T or why you are going to the US? ü improve your English, get practice ü travelling and discovering America ü get first working experience to apply it later in Ukraine

For next lesson! v. Learn v. Know v. Find by heart information about USA your duties and learn the most important facts about the state and the city you are going to and the reasons (motivation) of visiting it (be ready, we’ll play a game about it)

Thanks for your attention! See you on Wednesday!