Welcome to MGMT 202: Business Communication! “A mind is a fire to be kindled, not a vessel to be filled” – Plutarch “Education is not preparation for life; education is life itself”– John Dewey Professor: Dr. Lisa Barley
Communication Defined “Communication- The process of transferring information and meaning between senders and receivers, using one or more written, oral, visual, or electronic channels” (Bovee & Thill, 2016, p. 4). Bovee, C. L. , & Thill, J. V. (2012). Business communication essentials. 5 th edition. Upper Saddle River, NJ: Pearson Prentice Hall. (relates to Test #1: practice question 1 - fond in Test#1 in canvas module 3).
Paradigms Got Mine 1. “I’m done with my homework—see, see. ” Grow Ours 1. “How can I be of service to anyone else who may not understand the homework? 2. “How can I be a role model for others to achieve their goals? ” 3. “I am done with my 3. What is the value that people portion of the group really want to create project, what about you together? How can we work guys? ” together more efficiently? 2. “I got my “A. ” Barley, L. (April 7, 2007). “Choosing business solutions: Got mine versus grow ours. ” Retrieved from MGMT 202 course page – assignment sheet tab (relates to Test #1: practice question 2 - found in Test#1 Review Sheet file see canvas module 3).
“Grow Ours” Lewis Hyde, in a book called The Gift: Imagination and the Erotic Life of Property. wrote: “I speak of the inner gift that we accept as the object of our labor, and the outer gift that has become a vehicle of culture. I am not concerned with gifts given in spite or fear, nor those gifts we accept out of servility or obligation; my concern is the gift we long for, the gift that, when it comes, speaks commandingly to the soul and irresistibly moves us. ” Hyde, L. (1983). The Gift: Imagination and the Erotic Life of Property. New York: Random House.
Inner Qualities of Successful People: Timeless Wisdom “When You See the Fork in the Road –Take it”-- Yogi Berra (N. Y. Yankees catcher) “Whether I fail or succeed shall be no man’s doing but my own. I am the force: I can clear any obstacle before me or I can be lost in the maze. My choice; my responsibility; win or lose, only I hold the key to my destiny. ” -Elaine Maxwell
Understanding the Role of Consciousness in Skill Learning Unconscious Incompetence Conscious incompetence Conscious competence Unconscious competence (See unit #1 handouts, p. 3 for definitions and relates to Test #1: practice question 3 - found in Test#1 Review Sheet file see canvas module 3).
Introductions “My Inner Critic and My Inner Guide” Activities I am a _____, ______man/woman. Example: I am a strong, intelligent, focused woman. Example: I am a competent, confident, and relaxed man. (Refer to “Replace Negative Internal Statements With Positive Ones” in packet you received on the 1 st day and take home quiz question # 5) Downing, S. (2008). On Course: Strategies for Creating Success in College and in Life. NY: Houghton Mifflin. http: //college. cengage. com/collegesurvival/downing/on_course/4 e/students/ind ex. html (relates to Test #1: practice question 5 - found in Test#1 Review Sheet file see canvas module 3).
Responsibility Model Stimulus Victim Response Blaming Complaining Excusing Repeating behavior Result=Seldom Achieves goals Choice Creator Response Seeking Solutions Taking Action Trying Something New Result= Often achieves goals Downing, S. (2008). On Course: Strategies for Creating Success in College and in Life. NY: Houghton Mifflin. (see p. 4 in Unit #1 handouts in canvas module 1 and relates to Test #1: practice question 2 found in canvas module 1 Test#1 Review Sheet file see canvas module 3).
Choices of Successful Students Personal Responsibility Self-Motivation Self-Management Interdependence Self-Awareness Life-Long Learning Emotional Intelligence Believe in Themselves (see handouts) Downing, S. (2008). On Course: Strategies for Creating Success in College and in Life. NY: Houghton Mifflin. (See canvas module 1 handouts on page p. 7).
Data Sheet Intended Outcome “Dapps Rule” (memorize for the first test) Dated, Achievable, Personal, Positive, and Specific By April 1, at 5: 00 p. m. , I will have requested a 2% raise in a clear, upbeat manner from James Smith at Federal Express. Intended Experiences Honor, Laughter, Focused, Happy, Organized. Downing, S. (2008). On Course: Strategies for Creating Success in College and in Life. NY: Houghton Mifflin. (This relates to the data sheet you filled out on the first day, please memorize the DAPPS rule for the 1 st test)
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