Welcome Ross Duguid Senior Category Manager Surrey County

Welcome Ross Duguid Senior Category Manager, Surrey County Council Chair of Build Surrey

Surrey County Council Small works panel information Peter Beasley Surrey County Council

Maintenance Delivery Peter Beasley Maintenance Delivery Manager Property Business Services Surrey County Council Tel: 020 8541 8009 Email: peter. beasley@surreycc. gov. uk

Maintenance Delivery Strategy Programmes/Projects Ø Projects up to £ 7, 500 Ø Projects £ 7, 500 to £ 75, 000 Ø Programmes/Projects £ 75, 000 to £ 1, 500, 000

Maintenance Delivery Strategy Projects up to £ 7, 500 Ø Relevant Reactive and Cyclical Servicing Contractor Ø West Surrey – Kier Building Services ØEast Surrey – Europa Technical Services

Maintenance Delivery Strategy Programmes/Projects £ 75, 000 to £ 1, 500, 000 Ø Local Construction Framework £ 75, 000 to £ 1, 500, 000 Ø Two contractors Ø Specialist Roofing Framework £ 75, 000 to £ 500, 000 Ø Six contractors Ø Specialist Mechanical Framework £ 75, 000 to £ 500, 000 Ø Six contractors Ø Specialist Electrical Framework £ 75, 000 to £ 500, 000 Ø Six contractors JOINT SURREY COUNTY COUNCIL AND HAMPSHIRE COUNTY COUNCIL FRAMEWORK ARRANGEMENTS

Maintenance Delivery Strategy Framework Contracts LOCAL CONSTRUCTION FRAME WORK SPECIALIST ROOFING CONTRACTORS MANSELL AMBER CONSTRUCTION WALKER BREYER GROUP KIER BUILDING SERVICES LAKEHOUSE CONTRACTS THOMAS SINDEN WEST END ROOFING

Maintenance Delivery Strategy Framework Contracts SPECIALIST ELECTRICAL FRAMEWORK SPECIALIST MECHANICAL FRAMEWORK CEI ELECTRICAL CHURCHES GRAHAM FM EMCORE KIER BUILDING SERVICES R R RICHARDSON SSE CONTRACTING

Maintenance Delivery Strategy Projects £ 7, 500 to £ 75, 000 - Surrey Local Construction suppliers Ø Telephone/email enquiries made: approx 750 Ø Number invited to tender: 503 Ø Number returned: 232 Ø Average response rate: 46%

Award of Contracts Value Number Average Value Local Construction Framework £ 1, 697, 733 6 £ 282, 955 Specialist Electrical Framework £ 624, 988 4 £ 156, 247 Specialist Mechanical Framework £ 630, 910 5 £ 126, 182 £ 0 0 £ 0 Surrey Local Construction Building £ 1, 142, 890 47 £ 24, 317 Surrey Local Construction Electrical £ 196, 861 4 £ 49, 215 Surrey Local Construction Mechanical £ 227, 655 5 £ 45, 531 Term Contracts £ 523, 095 112 £ 4, 670 £ 5, 044, 132 183 £ 27, 564 Contract Type Specialist Roofing Framework

Procurement Stage Value Number Average Value Local Construction Framework £ 2, 625, 170 16 £ 164, 073 Specialist Electrical Framework £ 589, 730 2 £ 294, 865 Specialist Mechanical Framework £ 715, 000 4 £ 178, 750 £ 0 0 #DIV/0! Surrey Local Construction Building £ 1, 660, 572 48 £ 34, 595 Surrey Local Construction Electrical Surrey Local Construction Mechanical £ 182, 500 5 £ 36, 500 £ 89, 000 2 £ 44, 500 Term Contracts £ 84, 200 10 £ 8, 420 £ 5, 946, 173 87 Contract Type Specialist Roofing Framework

Still to Tender and deliver prior to 31 March 2014 Value Number Average Value Local Construction Framework £ 3, 813, 389 17 £ 224, 317 Specialist Electrical Framework £ 893, 308 5 £ 178, 662 £ 2, 599, 000 12 £ 216, 583 £ 735, 000 4 £ 183, 750 Surrey Local Construction Building £ 1, 639, 642 25 £ 65, 586 Surrey Local Construction Electrical £ 733, 490 23 £ 31, 891 Surrey Local Construction Mechanical £ 357, 400 10 £ 35, 740 Term Contracts £ 91, 244 18 £ 5, 069 £ 10, 862, 472 114 Contract Type Specialist Mechanical Framework Specialist Roofing Framework

Surrey Local Construction Suppliers Challenges: Ø Increase number of tender returns Ø Project lead provides summary of project Ø QS contacts Contractor to confirm agreement to tender Ø Quality of tender returns Ø Quality increased following workshops Ø ALL documents required to be submitted at tender stage Ø Deliver the whole of the programmes by 31 March 2013

Surrey Local Construction Suppliers Feed Back so far: Ø Good take up at Contractor workshops Ø Better understanding of contract documents Ø Reducing time to award Ø Quicker payment process Ø Generally positive customer feedback Ø Quality and behaviours Ø Generally positive staff feedback Ø Quality Ø Partnering working Ø Supervision

Maintenance Delivery Strategy We wish to work in collaboration with our appointed Contractors to ensure that: Ø The specified works are installed in a safe and diligent manner Ø Where failures occur in the defects period these are repaired in a diligent fashion with minimal disruption to the users of each building Ø Works/installations has minimum impact on the service user as work will be undertaken in operational buildings Ø Deliver Excellent Customer Service

Rosebery Housing Association Leonie Chettle Operations Director

Rosebery Housing Association Léonie Chettle Operations Director

Who are Rosebery? • • • Local Housing Association based in Epsom 2, 695 units in management Annual turnover of £ 19. 1 m Repairs, maintenance & capital spend on existing homes £ 4. 5 m p. a. Development programme of up to 200 new homes over 5 years, with many smaller in-fill development sites Believe we are representative of small associations in Surrey

Operating Environment Facing multiple challenges in time of austerity and welfare reforms Income under pressure Increased scrutiny and challenge of all costs and expenditure Demonstrating Vf. M – not always lowest cost Have to operate commercially Have to generate a surplus to grow Procurement is an opportunity to increase value

Procurement – the Basics Transparent, open and fair Follow all legislative requirements including OJEU for contracts meeting £m threshold Eager to see new guidance to increase capacity for SME’s to compete through OJEU process Follow to the letter ‘Bribery Act 2010’ Board and regulator take a keen interest in probity and following procedures

Procurement – The Rosebery Way Customers are involved through entire process including monitoring once in place Health & safety management & practice will be scrutinised Quality of service to customers in their homes is a key driver Seek local employment & training initiatives Want you to understand our business

Competing with the ‘Big Boys’ Not all contracts through OJEU procedure But …. . Have to demonstrate Vf. M and not about the lowest cost You need a ‘USP’ – unique selling point Keen to see innovation with a track record Demonstrate added value through local supply chains (reduce carbon footprint!!) Quality is important

Competitive Advantage Important to gain an insight into the Client Demonstrate you understand their business Even better share some of their values Be prepared to learn and be flexible Evidence your achievements

Thank You

Transform Housing & Support Andrea Cannon Director of Client Strategy & Delivery

Transform Housing & Support

Who we are § The largest charity helping homeless and vulnerable people in Surrey, Sutton and Wokingham § A registered charity, housing association and limited company § 15, 000 people supported over the past 40 years to transform their lives

Who we help § § § § Homeless people and families Marginalised young people Ex-offenders People with mental health issues People with drug or alcohol dependency People with learning disabilities People with physical or sensory disabilities Vulnerable older people

Our housing § Homes for over 500 people in Surrey and Sutton: § 24 -hour staffed hostels § Shared houses § Self-contained flats § Majority of properties owned; some leased

Our offices Wokingham Sutton 17 local offices 10 area teams Central Office, Leatherhead

Build Surrey § Recently joined as new buyer partner § Small compared to others but possible match for small local suppliers § We have an in-house direct labour force § Potential opportunities for specialist trades § Also development of new schemes

Work opportunities § Property maintenance: § § § Roof work Damp specialists Emergency callout Gas or electrics Health and safety § Grounds maintenance Asif Khan Asset & Maintenance Manager

Development opportunities § New build projects: § Small § Medium § Refurbishment of street properties § We need: § Builders § Employers’ Agents § Architects Victoria Firmstone Development Officer

What we will require § Construction Line membership § Considerate Constructors Scheme compliance on projects over 6 weeks duration § Public and Employers Liability insurance § Professional Indemnity Insurance § Adherence to Transform’s Code of Practice, Equal Opportunities and Health and Safety Policies § Awareness of supported housing

Next steps for us § Encourage our existing contractors to join Build Surrey § Alert suppliers to opportunities through the Build Surrey portal § Encourage work opportunities and apprenticeships for local people with support of wider Build Surrey network

Q&A and Summary Ross Duguid Senior Category Manager, Surrey County Council Chair of Build Surrey