Welcome Kempinski Palace Portoroz KEMPINSKI HOTELS —

Welcome ! Kempinski Palace Portoroz KEMPINSKI HOTELS - People Training

110 Years of Hospitality Kempinski’s history at a glance Our properties – a collection of individuals Kempinski careers Our vision Our business model Growth strategy People strategy KEMPINSKI HOTELS - People Training

KEMPINSKI HOTELS - People Training

KEMPINSKI HOTELS - People Training

Our Vision & Mission “To become synonymous with individualistic luxury in hospitality by gathering the most luxurious trophy hotels and pairing them with distinctive and unique services under the umbrella brand Kempinski. ” KEMPINSKI HOTELS - People Training

Business Model – Management Company Property Owning Company (Hotel, Resort, Fair, etc. ) Owned by Real Estate Investors Financial Investors (Bank, Funds, etc. ) Individuals (Families, Landmark Asset Collectors) Local Authorities (Town, Region, Government, etc. ) Management Contract Managed and Operated by Management Company Kempinski International SA (Head Office, Geneva) own Shareholders 83% of the Company owned by Crowne Property Bureau Thailand KEMPINSKI HOTELS - People Training

Our Strategy – Grow & Consolidate Portfolio Size 3 years 104 53 25 Today KEMPINSKI HOTELS - People Training Tomorrow SP_07/06

A COLLECTION OF INDIVIDUAL CAREER OPPORTUNITIES! KEMPINSKI HOTELS - People Training

Overall People Development Process GM Department Heads Supervisors Staff KEMPINSKI HOTELS - People Training

KEMPINSKI Trainers’ Academy KEMPINSKI HOTELS - People Training

Ageing population Scarce and expensive housing Uncertainty (financial crash) Emerging markets Population increase in developing countries Population decrease in developed countries KEMPINSKI HOTELS - People Training At least 5 careers per lifetime Highest education ever Generation Y

Small population Scarce and expensive housing Visa issues for non EU neighbours Decrease in birth rates Few hospitality schools and low demand KEMPINSKI HOTELS - People Training Brand recognition hotel & location No luxury segment so far Unattractive packages for EU neighbours

Conclusion q Exciting Future q Challenging Employment Market q Internal Training & Education vital q Employer Marketing vital q Overcome administrative constraints q Creativity in workforce planning KEMPINSKI HOTELS - People Training

THANK YOU VERY MUCH FOR YOUR ATTENTION ! KEMPINSKI HOTELS ▫ PEOPLE TRAINING Contact: yvonne. mantle@kempinski. com KEMPINSKI HOTELS - People Training