Welcome HLAA 2008 Convention Attendees June 12 -15

Welcome HLAA 2008 Convention Attendees June 12 -15, 2008 Grand Sierra Resort and Casino Reno, NV

Agenda • Overview of TIA – Rebecca Schwartz • TIA -1083: History, TIA’s Role & Accomplishments – Al Baum • VTech – Stephen Whitesell • Panasonic – Tony Jasionowski • Uniden – Al Baum • TIA -1083: The Future – Al Baum

Rebecca Schwartz, Esq. Manager, Regulatory and Government Affairs Telecommunications Industry Association

Telecommunications Industry Association (TIA) • A leading Standards Developing Organization (SDO) accredited by American National Standards Institute (ANSI). • Represents the global information and communications technology (ICT) industry through – Standards development – Advocacy – Business opportunities – Market intelligence – World-wide environmental regulatory compliance.

Telecommunications Industry Association (TIA) • Supports the development of innovative technology to facilitate access to information by all Americans, including those with disabilities.

TIA Works to Help People with Hearing Loss TIA works with these organizations to support initiatives to help those with hearing loss: • Hearing Loss Association of America (HLAA) • Gallaudet RERC on Telecommunications Access • Telecommunications and Electronic and Information Technology Advisory Committee (TEITAC) • National Association for Deaf • U. S. Access Board • Federal Communications Commission

Recent Policy Activities • Policy Activities in 2008 Include: – Panel held at TIA 9 th Annual Spring Policy Summit: • “A New Age of Accessibility: Technology Aiding Disabilities” – TEITAC presents final report to U. S. Access Board on accessibility refresh. – TIA files comments with the National Institute of Disability and Rehabilitation Research (NIDDR) – TIA co-hosted Accessibility Technology Fair on Capitol Hill

Al Baum Engineering Manager, DQA Uniden America Corporation

Hearing Aid Interference from Cordless Telephones The story behind the development of TIA-1083

Consumer Complaints In 2004, telephone manufacturers began to receive customer complaints regarding hearing aid interference problems with digital cordless telephones. Specifically consumers were hearing a buzz noise when using digital cordless telephones with hearing aids and cochlear implants when set to T-Coil mode. There were no reports of the buzz noise from analog cordless telephones.

Industry Response At the August 2004 meeting of TIA Subcommittee TR 41. 3 a Gallaudet University presentation on the subject was discussed along with possible causes for the reported interference. The consensus belief was that, due to the low RF power levels used by cordless phones, the source of the reported interference was probably magnetic. Further work towards confirming this belief and developing a testing method to characterize the magnetic interference was conducted during the remainder of 2004 and first half of 2005.

2004 -2005 TIA Study Measurements confirmed that the complaint phones complied with the FCC HAC regulations.

2004 -2005 TIA Study Next, the complaint phones were tested with hearing aids.

What We Found Corded Phone

What We Found Corded Phone

What We Found Digital Cordless Phone

What We Found Digital Cordless Phone

Why was this happening? Digital Spread Spectrum (DSS) cordless phones alternate sending and receiving on the same frequency. To accomplish this the RF transmitter in the cordless handset is turned on and off at a very rapid rate. This results in large changes in battery current which in turn cause large changes in the magnetic field produced by the wiring in the handset. This magnetic pulsing was being picked up by the -Coil in the hearing aid and heard as a loud buzzing noise by the wearer. T

HLAA Studies 2005 HLAA National Convention Study conducted by Linda Kozma-Spytek of the Rehabilitation Engineering and Research Center (RERC) on Telecommunications Access and the Technology Access Program at Gallaudet University. Volunteers from among the HLAA Convention attendees tested a group of phones and rated their performance. – – – Loudness Percent Words Understood Interference Usability “Would you buy a phone with this level of interference? ”

HLAA Studies 2006 HLAA National Convention Study conducted by Gallaudet University, Etymotic Research and Motorola. Volunteers from among the HLAA attendees participated in this study and helped to answer the question: “How much noise is too much noise? ”

TIA Completes Development of New Standard Results from the two HLAA Studies were compared with lab measurements by TIA member companies. Performance Requirements Established Compliant phones tested by wearers of hearing aids and cochlear implants with good results.

TIA-1083 Published March 2007

Official TIA-1083 Logo On Product Packaging Starting This Fall

Stephen Whitesell Sr. Technical Consultant Standards, Regulatory, and Intellectual Property Matters VTech Communications

TIA-1083 Compliant Products Enhanced 5. 8 GHz Technology • Caller ID/call waiting • 20 name and number phonebook • Handset volume control • Selectable ring tones • Large lighted display • Backlit keypad • English, Spanish, French menus CS 5111 Basic Cordless Telephone with Caller ID VTT/AAT – Proprietary 25

TIA-1083 Compliant Products VTech Brand CS 5111 AT&T Brand EL 41108 Basic Cordless Telephone with Caller ID VTT/AAT – Proprietary 26

TIA-1083 Compliant Products VTech Brand CS 5111 -2 AT&T Brand EL 41208 Basic Cordless Telephone with Caller ID VTT/AAT – Proprietary 27

TIA-1083 Compliant Products Enhanced 5. 8 GHz Technology • Digital answering system with 15 minutes of record time • Caller ID/call waiting • 20 name and number phonebook • Handset volume control • Selectable ring tones • Large lighted display • Backlit keypad • English, Spanish, French menus CS 5121 Cordless Answering System with Caller ID VTT/AAT – Proprietary 28

TIA-1083 Compliant Products VTech Brand CS 5121 AT&T Brand EL 42108 Cordless Answering System with Caller ID VTT/AAT – Proprietary 29

TIA-1083 Compliant Products VTech Brand CS 5121 -2 AT&T Brand EL 42208 Cordless Answering System with Caller ID VTT/AAT – Proprietary 30

TIA-1083 Compliant Products VTech Brand CS 5121 -3 AT&T Brand EL 42308 Cordless Answering System with Caller ID VTT/AAT – Proprietary 31

TIA-1083 Compliant Products VTech Brand CS 5121 -4 AT&T Brand EL 42408 Cordless Answering System with Caller ID VTT/AAT – Proprietary 32

TIA-1083 Compliant Products HAC Benefits of Enhanced 5. 8 GHz Analog Technology – Virtually interference free. – HAC mode is always on. Does not require menu selection process to activate. – Does not affect usage time between battery charges. Next Steps – VTech has committed to making all new designs TIA-1083 compliant by the beginning of 2010. – Actively working on design alternatives for digital cordless product lines including DECT 6. 0. VTT/AAT – Proprietary 33

Tony Jasionowski Senior Group Manager, Accessibility Panasonic Corporation of North America

Panasonic’s Universal Design (UD) Accessibility Panasonic Tony Jasionowski HLAA Convention June 13, 2008

Panasonic’s UD Accessible Telephones Panasonic Unique Slow Talk Receiver Voice Announce Bone Conduction Receiver Amplified Receiver Talking Phone Book Low noise mode Talking Caller ID for Hearing Aid Compatibility Voice Enhancer Handset Speakerphone Continuous Improvement

KX-TG 2386 B : Amplified Cordless Phone Easy and comfortable conversation for Everyone ! Features to aid users with hearing and vision loss 10 Accessibility Features 1. Amplified Handset 2. Improved “Hearing Aid Compatibility” (Reduced digital noise vs. conventional phones) 3. Talking Caller ID 4. Talking Caller ID List 5. Talking Phone Book 6. Talking Keypad 7. Voice Enhancer 8. Handset Speakerphone 9. Slow Talk (Message Playback) 10. Lighted Antenna (Visual Ringer) KME　Confidential

CES 2005： KX-TG 2386 B　 Best of Innovations Award “Assistive Technologies”

KX-TG 2388 B: Bone Conduction Cordless Phone KX-TG 2388 B: KX-TG 2386 B + Bone Conduction Handset Bone Conduction Unit Bone conduction may benefit people with conductive and /or mixed hearing losses and elderly people who are experiencing difficulty in hearing

KX-TG 2388 B: Bone Conduction Cordless Phone User’s Voice "With this phone I can hear almost like before I lost my hearing. " - Carlos F (only has 30% in one ear) "Amazing phone!" - Michele M (wears hearing aids in both ears) "It has been years since I could use the phone. I can finally talk to my grandkids!" - John H (wears hearing aids in both ears) "Finally they've made a phone for me, what a wonderful company!“ - Mary L (wears hearing aids in both ears)

CES 2006: KX-TG 2388 B　 Design & Engineering Showcase Award

2008 Models Customers VOC (Web site) Analysis　 2008 Models Total : 55 cases Average : 4. 4 Stars VOC from a hearing loss customer who purchased TG 9333 T Works well with HA. No interference !!!

Panasonic 48 2008 Models 100% TIA-1083 HAC Compliant

Panasonic All New Models 100% TIA-1083 HAC Compliant

Panasonic @ #403 Thank you!

Al Baum Engineering Manager, DQA Uniden America Corporation

TIA-1083 Compliant Phones Analog Cordless Telephones EZI 996, CEZAi 998

TIA-1083 Compliant Phones Digital Cordless Telephones Elite Series ELT 560, ELBT 585, ELBT 595, ELX 500

TIA-1083 Compliant Phones Digital Cordless Telephones TRU 9400 Series TRU 9460, TRU 9480, TRU 9465, TRU 9485

TIA-1083 Compliant Phones Digital Cordless Telephones TRU 9400 Series TRU 9488, TRU 9488 -2

TIA-1083 Compliant Phones Digital Cordless Telephones TRU 94 Series (2 -Line) TRU 9466, TRU 9496

TIA-1083 Compliant Phones Digital Cordless Telephones Waterproof TRU 9485 -4 WX, WXI-477

September 2008 100% TIA-1083 Compliant

www. uniden. com

The Future of TIA-1083 On May 30, 2008 TIA took a significant step in expanding TIA-1083 by sending a proposed addendum to ballot. The new addendum would include testing methods for phones with digital interfaces, allowing the standard to be applied to telephones utilizing newer technologies, such as Wi-Fi, Voice over Internet Protocol (Vo. IP), Bluetooth® and USB. The voting period for this standard closes July 15, 2008 and could be published as soon as September 2008.

Thank you. For a demonstration of the phones presented go to booths 403/405/407. www. tiaonline. org