Web Developer s Meeting July 29 2004 Web

Web Developer’s Meeting July 29, 2004

Web Developer’s Meeting Agenda • City. Share • NYC. gov updates: – NYC. gov Messenger – Team. Site – NYC. gov Policies & Procedures • Events Calendar • City. Point July 29, 2004

Web Developer’s Meeting City. Share July 29, 2004

Web Developer’s Meeting City. Share- Introduction • City. Share launched on July 20! • The backend is now an N-tiered platform. • The information architecture and interface have been made to be more intuitive. • Content has been made useful and integrates with NYC. gov sites. • Employee Search and Events Calendar are the inaugural applications. • Phase II-- Disaster recovery implementation. Completion September/October. July 29, 2004

Web Developer’s Meeting City. Share- Infrastructure • New platform is a UNIX environment featuring: – Vignette Application Portal (VAP) – Vignette Application Builder (VAB) – Interwoven (IW) Content Management System. • Agencies will be able to deploy subportals/intranets using VAP and IW. • Supports Java applications. • Future– – Web services for connecting to other types of applications. – Seamless integration of global and agency content managed through IW templates and user authentication. Following Phase II Disaster Recovery implementation. July 29, 2004

Web Developer’s Meeting City. Share Demonstration • Best viewed at 1024 x 768 resolution. 800 x 600 still accommodated. • Are you still seeing the old City. Share? Ctrl-F 5 to clear cache. Can’t access content on NYC. gov? Contact agency MIS to obtain NYC. gov access for “intranet only” users. • Future – City. Share will be accessible through the Internet via the new Do. ITT VPN application. – Personalization – Content mingling of global and agency sub portal content will be dependent on registry and personalization. July 29, 2004

Web Developer’s Meeting City. Share’s Home Page Main Feature Global Navigation & Applications Features Area— will change frequently Rotating City Features Agency Ownership July 29, 2004

Web Developer’s Meeting Employee Search & LDAP • Simple Employee Search ties into LDAP and displays the same data within City. Share. • More advanced searches can be conducted in the Citywide Employee Contact Directory at http: //citydirectory. nycnet. • Advanced Search in the Employee Search module links to the Citywide Employee Contact Directory. July 29, 2004

Web Developer’s Meeting Employee Search & LDAP • • • July 29, 2004 Advanced filtering options. Email address lookups can now reference ldap. nycnet. LDAP participating agencies need to keep data clean and sensitive accounts hidden. Batch upload agencies should automate directory exports and upload this on a weekly basis. Long-term strategy is to have an enterprise wide identity management solution. As part of this strategy, we encourage every agency to put every employee’s PMS ID and active code into the agency directory. HR can provide this data.

Web Developer’s Meeting Events Calendar • Centralized location for finding employee related events by borough and category. • Categories – Exams & Training – Health Initiatives – Meetings/Events – Things To Do – Volunteer • Use the Contact Us form to submit events for your agency. Specify event name, description, contact info, category, borough(s), and duration. July 29, 2004

Web Developer’s Meeting Community Portals • Complete listing of Do. ITT supported community sites-including the IT Portal. • Use the Contact Us form to request a community portal or contact Michael Hayes directly. July 29, 2004

Web Developer’s Meeting CS & NYC. gov Integration The new OPA & OLR NYC. gov sites are often linked to from City. Share—allowing streamlined content updating from the agency end a seamless user experience. July 29, 2004

Web Developer’s Meeting Contact and Procedures July 29, 2004 • Use the Contact Us form found in the footer navigation to submit suggestions, questions, or comments on CS content. • You may also send content changes and requests directly to webmail@doitt. nyc. gov. • For immediate technical assistance please open up a ticket with the Do. ITT Help Desk— 718. 403. 8888. • Content will be published according to the same standards as are used for NYC. gov. • Overall site and application updates are made on Wednesdays.

Web Developer’s Meeting Intranet- Next Steps • Sub portals using the portal software and IW. The DR environment must be in place first. • Identity management strategy and agency participation in LDAP will help determine how far we can go for supporting applications on the intranet platform. • Develop strategy for supporting agency application development in the City. Share environment. • Once personalization has been implemented, more communities of interests will be created with the capability of posting to libraries and forums. • Workflow applications for needs such as wireless phone procurement or timesheets for agencies who are not using City Time right now. • Upgrading event calendar. July 29, 2004

Web Developer’s Meeting Intranet- Feedback Needed! • Please be sure to utilize the Contact Us form. • Keeping content relevant and available is largely dependent on the agency content owners. • Contact me directly: Dominic Pisciotta 212. 232. 1066 dpisciotta@doitt. nyc. gov July 29, 2004

Web Developer’s Meeting NYC. gov July 29, 2004

Web Developer’s Meeting Portal News Subscriptions and Vignette Messenger July 29, 2004

Web Developer’s Meeting Portal News Subscriptions • Portal allows users to subscribe/unsubscribe to news categories. • More than 61, 000 registered users (up 55% since January ’ 04) • More than 45 News Categories • 19 General NYC. gov Portal categories • Approximately 25 agency specific categories in use by five (5) agencies through custom registration forms July 29, 2004

Web Developer’s Meeting Portal News Subscriptions July 29, 2004

Web Developer’s Meeting Vignette Messenger • Web-Based application to communicate to registered users of nyc. gov • Makes it easy to build, execute and measure e-mail campaigns • Features – – – – Delivers Messages to users Templates User Roles/Permissions Tracks bad e-mail addresses Reporting Preview/Test e-mails HTML or Text Scheduling campaign launch Personalization July 29, 2004

Web Developer’s Meeting NYC. gov News Subscription Enhancements: Custom Portal Registration pages July 29, 2004

Web Developer’s Meeting NYC. gov News Subscription Enhancements: Count Tool July 29, 2004

Web Developer’s Meeting NYC. gov News Subscription Enhancements: Registration Confirmation & More Categories Notice July 29, 2004

Web Developer’s Meeting NYC. gov News Subscription Service To develop a custom news subscription center for your agency, contact: Chris Long Director, Web Operations & Strategy clong@doitt. nyc. gov 212. 232. 1026 July 29, 2004

Web Developer’s Meeting Interwoven Team. Site Rollout July 29, 2004

Web Developer’s Meeting Benefits of Using Team. Site Templates • • Ease of Use Non-technical Users Can Publish Versioning Workflow July 29, 2004

Web Developer’s Meeting Agencies Using Team. Site Templates • • • Advisory Committee on the Judiciary - /judiciary Board of Standards & Appeals - /bsa Community Assistance Unit - /cau Conflicts of Interest Board - /html/conflicts Cultural Affairs - /dcla Domestic Violence - /domesticviolence ** Ending Homelessness - /endinghomelessness ** Film, Theatre & Broadcasting - /film Homeless Services - /dhs ** July 29, 2004

Web Developer’s Meeting Agencies Using Team. Site Templates • • • Immigrant Affairs - /immigrants Info. , Technology & Telecommunications - /doitt ** Labor Relations - /olr ** NYC TV - /tv Operations - /operations ** Payroll Administration - /opa ** Sister Cities - /sistercities ** Taxi & Limousine Commission - /taxi UN Consular Corps & Protocol - /html/unccp ** Veterans’ Affairs - /veterans Volunteer Center - /mvc ** July 29, 2004

Web Developer’s Meeting Agencies in the Team. Site Template Pipeline • DOF • DOB • ACS • HRA • HHC • LMEC • Mayor’s Fund to Advance NYC • NYCHA • NYC Marketing • VAC And more… July 29, 2004

Web Developer’s Meeting City of New York Design and Content Resources Do. ITT has a team dedicated to enforcing the brand quality for the entire NYC. gov Web site. Designers and information architecture specialists are available for consultation with, or production for, agencies looking to establish a new presence on NYC. gov or redesign an existing Web site. The team: – Has established design standards for Teamsite templates – Has created a design and content survey to assist Web site development – Can develop brand identities for City Agencies lacking professional design resources – Can assist with the Information Architecture – Will review agency “in-house” or outsourced designs to insure compliance with NYC. gov design/IA and Teamsite standards July 29, 2004

Web Developer’s Meeting Examples of Redesigns July 29, 2004

Web Developer’s Meeting Examples of Redesigns Examples of custom NYC. gov. Teamsite templated sites include: – NYC TV – Design up for grabs July 29, 2004

Web Developer’s Meeting Examples of Redesigns July 29, 2004

Web Developer’s Meeting Examples of Redesigns Examples of designs created by outside vendor to the Teamsite template specifications, include: – DHS – Ending Homelessness July 29, 2004

Web Developer’s Meeting Examples of Redesigns July 29, 2004

Web Developer’s Meeting Information Architecture July 29, 2004

Web Developer’s Meeting Information Architecture • User Based and Task Based • Easier To Access Content for Public • Greater Opportunity to Promote Services and Programs in an Interesting Format July 29, 2004

Web Developer’s Meeting Information Architecture July 29, 2004

Web Developer’s Meeting Agency Redesigns and NYC. gov Sitewide • Please keep us informed of any redesign initiatives before work commences. • Do. ITT will provide teamsite training and support Chris Long Director, Web Operations & Strategy www. NYC. gov clong@doitt. nyc. gov (212) 232 -1228 July 29, 2004

Web Developer’s Meeting NYC. gov Policies Review Working Group July 29, 2004

Web Developer’s Meeting NYC. gov Policies Working Group • NYC. gov is in the process of updating the NYC. gov Policies and Procedures Manual (PPM). As a result, a small working group is being established to review existing policies. The revision of the PPM should be complete by mid to late Fall ’ 04. • Teamsite Design Guide is available via City. Share > Community Portal > IT Portal > Library > Interwoven Docs (4 in total). • Design and Content Survey is available on request. • For any questions or concerns about current policy, or to please contact: Chris Long Director, Web Operations & Strategy clong@doitt. nyc. gov 212. 232. 1026 July 29, 2004

Web Developer’s Meeting Events Calendar July 29, 2004

Web Developer’s Meeting Events Calendar • The NYC. gov Events Calendar is being enhanced as an enterprise wide application to allow for the development of agency-specific calendars. Post-Labor Day availability. • All agencies using Team. Site templates will be able to create and update their Events Calendar. • Events can be queried by category, date range, location or keyword search. • Events can also be deployed to the public (NYC. gov) or internal (City. Share) channels. • The NYC. gov Events Calendar is currently being used by 311 Call Takers to provide detailed information on events in New York City. • Future- For location information, the event will be linked to a graphical map. July 29, 2004

Web Developer’s Meeting Events Calendar Features – Long and short descriptions – Contact information – Event URL – Start and end times July 29, 2004

Web Developer’s Meeting Events Calendar Template July 29, 2004

Web Developer’s Meeting Events Calendar Screen July 29, 2004

Web Developer’s Meeting Events Calendar Screen - Detailed July 29, 2004

Web Developer’s Meeting Events Calendar • Launching September 2004 • Questions – rbyrne@doitt. nyc. gov – 212 -232 -1032 July 29, 2004

Web Developer’s Meeting City. Point Portals July 29, 2004

Web Developer’s Meeting What is it? • Intranet application for: – Communities of interest – Project teams • Provides collaboration features: – Document & link libraries – Discussions – Full-text search capabilities – Announcements, events, alerts • Site admins can customize their sites July 29, 2004

Web Developer’s Meeting City. Point Portals • Some examples: – Communities of Interest • Payroll Administrators • MIS/Emergency Management • CIO Community Portal – Project / Collaboration Portals • LDAP • GIS July 29, 2004

Web Developer’s Meeting July 29, 2004

Web Developer’s Meeting Project Status • We’re building new templates • Testing pilot sites over the next 2 – 3 weeks • Coordinating with Do. ITT helpdesk for ongoing support needs • Ready to roll out more sites starting early September July 29, 2004

Web Developer’s Meeting Getting Started • Who will use the portal? – Available only within City. Net – Users require special accounts • Exploring how to integrate with LDAP in the future – What kind of portal do you need? • “Push” portal • Collaboration July 29, 2004

Web Developer’s Meeting Interested? Contact: Teri Moore tmoore@doitt. nyc. gov 212 232 0938 Michael Hayes mhayes@doitt. nyc. gov 212 232 1044 July 29, 2004