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1 Index 1. Company Profile - Management Philosophy - Status 2. Business - WHBcenter Web 2. 0 - Vision 3. Alliance with whbcenter
2 Management Philosophy Think from the Customer perspective Customer impression Open information Customer oriented § Think from the customer perspective for customer impression § Customer oriented communication § Satisfaction with the information disclosure
3 Status Company Masil Established 1997. 04 CEO Young suk Jung Business Booking system server, Travel agency Sales 3. 7 Billions won(korea) Homepage http: //www. whbcenter. com Address B 1 Hongmun Kwan, Hongik Uni, Mapo, Seoul
4 Company profile ▣ Company overview Company Homepage Business Since Address Masil CEO Young suk Jung http: //www. whbcenter. com Tel / Fax (+82) 2 322 9990 / (+82) 2 322 9488 Booking system server, Travel agency Company Type Limited company 1997. 04 Sales 3. 7 billions won(korea) B 1 Hongmun Kwan, Hongik University, Sangsu Dong Mapo Gu, Seoul S. Korea Business partner (Stable Business) Major travel agency Minor travel agency Private booking Etc. . Ratio of Travel agency Possession(No. 1 in korea) WHBcenter A - comoanie B - companiel Private agency Etc… 63. 00 % 21. 00 % 10. 00 % 6. 00 % ▣ Service Accomodation booking service agency Tour service agency Travel insurance Study abroad service agency Backpackers travel coordinating Flight Ticket sales ESL school placements(USA, U. K, Austarlia) Partner of World Korean Homestay Association ▣History 1997. 04 2001. 07 2004. 05 Establish Hongik University Education center Travel business agency of hongik uni. Hana Tour sales license contract 45. 00 % 35. 00 % 10. 00 % 6. 00 % 4. 00 % Contract with No. 1 tour company in korea 2007. 06 2009 2012 2014 Clients 2006 2009 2011 2013 2014 Open whbcenter web 1. 0 First web booking system in korea Market leader of homestay booking system Contract with major travel agencys Member of KATA Work under Korea travel association Planning open whbcenter web 2. 0 3, 500 6, 000 8, 500 25, 000 32, 000
5 Business Accommodation Booking system Travel agency over 500 Study abroad service Tour coodinating
WHBcenter booking system- WHB WEB 2. 0 Booking integration service Integrated management system For agency Easy Booking system For individual 6
WHB WEB 2. 0 Integrated management system Agency managenent Integrated management § Each coodinator ID § Easy access § Easy cancel/change § Easy search 7
8 WHB WEB 2. 0 Integrated management system Integrated support Air plane ticket Association Travel agency WHB WEB 2. 0 Affiliate Guest house, Air bnb Hostel Hotel Air travel agency Accomodation Tour Company
WHB WEB 2. 0 Individual Easy booking system Individual management Easy Booking § Easy access Interface § History Review § Share information by Review § Easy to know 9
○○투어 – 기업 이번트 흐름도 10 Easy booking system Individual booking Guesthouse Hostel, Hotel Best offer support Individual WHB WEB 2. 0 Tour agency Coordinating Follow up management
11 Vision Growing market Changing thinking Independent travel market Increase average 170% than each last year (From 2009 - ) Changed the thinking of the people about independent travel. Revenue enlargement Government support policy Korea government support policy (ex: Increase bank holiday)
Alliance with whbcenter 12 Etc. . Over 400 agencys. A stable business with major travel agency.
WHY? YOU CHOICE WHB. Ratio of Travel agency Possession(No. 1 in korea). A lot of experience to send independent travel. Operate call center. We have 2 ways booking system operate to individual and company. 16
Thank you
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