VITA Managed Workplace Solutions By: Technology. US We allow YOU More time to focus on your business initiatives and projects Managed Workplace provides you the Premier Enterprise Solution for Managing Your Complete IT Workplace See All, Manage All. VITA = Life - YOURS!
VITA Managed Workplace Solutions Provided For ABC Company Anytown, USA 2009 VITA = Life - YOURS!
Managed Workplace Introducing VITA your Virtual IT Assistant Continuous 24 x 7 x 365 days a year Network Performance Monitoring Real-time Alerting & Notification via e-mail, SMS or Pager with Escalation Secure Remote control to any IP device Works with all IP devices – MS, Linux, Unix, Open Systems, Printer, Firewalls, Routers, Video systems, Phone systems, Site Monitors, no software agent req. IT Asset inventory, compliance & audits Help Desk Tracking and Ticketing Automated Management Reports Quarterly Technology Business review VITA = Life - YOURS!
Initial Assessment • Initial network assessment • Detail network audits • Hardware & Software asset inventory • Warranty tracking • Weekly, Monthly, and Quarterly reports VITA = Life - YOURS!
Initial Assessment (continued) Site Hardware Summary Report - Complete site hardware summary - Quick overview revealing diversity of the equipment you are managing - Identify obsolete hardware that needs to be replaced Site Security Report - Comprehensive summary of security patches applied to all systems on each site - Complete summary of all MBSA scans performed during the reporting period - Summary of work required to improve site security Site Performance Report - Detailed summary information on the most heavily stressed devices at a site - Automatically highlights devices that may require immediate upgrades or budget planning for strategic Technology upgrades (CPU utilization and memory consumption) VITA = Life - YOURS!
Preventative Maintenance Automated Scripting • Power Saver module – Afterhours Shutdown of workstations - • Saves power costs and reduces green house gases from excess power emissions Monthly power savings of $1. 50 to $3. 00 per PC Cleanup of temporary files - Deletes all files in temporary directories VITA = Life - YOURS!
Monthly Automated Reports The Result Executive Summary • Understanding where, when and how you invest your IT budget will allow you to prosper. • • Stat: 80% of most IT budgets are spent on maintenance and support • Establishes an overall report status of an entire site Server Health Establish performance baseline and identifies areas of improvement Work Completed • Cleared alerts, completed tickets, and executed scripts summary information Site Performance • Summary of most heavily stressed devices at a site Patch Status • Updated security patches that were applied Website Monitoring • Up-to-date information of website reliability VITA = Life - YOURS!
Quarterly Business Review High impact reporting • Including but not limited to: - site & server health security reports asset reports performance reports • Detailed conversations to meet your business objectives • Goal setting for next 1 -2 quarters VITA = Life - YOURS!
Technology. US Quarterly Business Review The Result 1. Detailed review and understanding of your organization needs and pain points 2. Review all reports and business processes tied to IT & Business objectives 3. Set next quarters objectives 4. Create Plan of Action for any new or outstanding items / objectives VITA = Life - YOURS!
Managed Workplace - VITA Delivers Enhanced IT Services ü 24 x 7 x 365 Monitoring ü Real time Asset & Data Collection ü Virtual IT Automation Services ü Automated Monthly Reporting ü Detailed Quarterly Business Reviews VITA = Life - YOURS!
The Managed Workplace - VITA Value! • Network Monitoring & Performance Alert Notification w/Escalation Security Uptime • • • Automated IT Services Self healing – Remediation scripts Scripted Software Installation Patch & AV management MBSA compliance & reporting Secure Remote Control of any Device Help Desk Tracking and Ticketing IT Asset inventory and audits Detailed Management Reports VITA = Life - YOURS!
Managed Workplace Solutions By: Technology. US VITA is Your Virtual IT Assistant that works 24 x 7 x 365 days a year, who does not ask for time off, take vacations, get sick, ask for raises, sleep, take breaks and can be at all of your locations at the same time. VITA will free up time in your busy business and personal life’s to allow you more flexibility and time to accomplish the important things in your life! VITA = Life - YOURS!
VITA Managed Workplace Solutions By: Technology. US We allow YOU more time to focus on your business initiatives and projects Managed Workplace provides you the Premier Enterprise Solution for Managing Your Complete IT Workplace See All, Manage All. Thank you! VITA = Life - YOURS!
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