Verizon Fi OS SM Bringing Lightning Speed To

Verizon. Fi. OS SM Bringing Lightning Speed To December 4, 2007 1 VERIZON CONFIDENTIAL

Verizon. Fi. OS SM Evolution of Communications 1840’s 2 VERIZON CONFIDENTIAL 1870’s 1900’s 1919

Verizon. Fi. OS SM Evolution of Communications 1950’s 3 VERIZON CONFIDENTIAL 1970’s 1984 1990’s

Internet Connectivity Options • Dialup ~ Up to 56 Kbps Verizon. Fi. OS SM B R • Digital Subscriber Line (DSL) ~ Up to. 768 -3 Mbps O A D • Cable Modem ~ Up to 4+ Mbps B A N • Fiber to the Premise (FTTP) ~ Up to 5 -30 Mbps D 4 • Wireless ~ Up to 2 Mbps VERIZON CONFIDENTIAL

What is Fiber-to-the-Premise? • FTTP is Verizon’s next-generation broadband network Verizon. Fi. OS SM • While Verizon has been using fiber-optic systems in our network for years, FTTP is a major extension of fiber optics, using next-generation technology, all the way to our residence and business customers’ premises 5 • Permanent infrastructure which in all likelihood will not need to be dug up to modify and grow in the years to come VERIZON CONFIDENTIAL

Verizon. Fi. OS SM How does Fi. OS Compare? 6 VERIZON CONFIDENTIAL

Deployment • Aerial- Place new fiber from Verizon Central Office along all aerial pole lines • Buried- Place new “innerduct” and fiber in all existing or new buried developments Verizon. Fi. OS SM • Utilize existing public utility infrastructure occupancy rights, including public rights of way 7 VERIZON CONFIDENTIAL

Verizon. Fi. OS SM The Install 8 VERIZON CONFIDENTIAL

Process • Call in service order – 1 -888 - GET FIOS • Service Technician is dispatched to premise on date due • Makes Connection at main terminal on pole. Verizon. Fi. OS SM • Places fiber optic wire in micro conduit 9 • Places Optical Network Terminal (ONT), Battery Back-Up (BBU), and Power Supply Unit (PSU) in your home. • Runs wire from ONT to jack where router is to be placed VERIZON CONFIDENTIAL

Main Fiber Optic Box Verizon. Fi. OS SM • Direct feed from Verizon Central Office 10 • Main connection that sends signal to terminals within development VERIZON CONFIDENTIAL

Conduit for Overlay Install Verizon. Fi. OS SM Orange conduit comes up at side of the building providing fiber optic feed for several units. 11 VERIZON CONFIDENTIAL

Fiber Terminal for Overlay Install Verizon. Fi. OS SM • Terminal redistributes the fiber signal to a separate fiber running to each home. 12 VERIZON CONFIDENTIAL

Microducts Verizon. Fi. OS SM • Each living unit contains a micro conduit and fiber. 13 VERIZON CONFIDENTIAL

Home Terminal Verizon. Fi. OS SM • Micro ducts from each living unit enter this grey box to connect to the home terminal 14 VERIZON CONFIDENTIAL

Verizon. Fi. OS SM Process – 621 MDU 15 • Call in service order – 1 -877 -NOW-FIOS • Service Technician is dispatched to premise on date due – currently (2) days from call • Very minimal additional wiring needed • No ONT, BBU or PSU on site • Place router at Smart Panel • Reduced installation times • Typical Install 4 -6 hours (voice and data) • Potential of 3 -4 hour installation VERIZON CONFIDENTIAL

Main Fiber Optic Box • Direct feed from Verizon Central Office • Termination point for fiber optic signal Verizon. Fi. OS SM • Converts signal from fiber to copper 16 VERIZON CONFIDENTIAL

Existing inside wiring Verizon. Fi. OS SM • Single-sheath bundled cable • Home-run to each unit • Sheath contains: (2) CAT 5 cables (1 -blue / 1 -yellow) (2) RG 6 coax cables (1 -red / 1 -black) 17 VERIZON CONFIDENTIAL

Home Network Panel Verizon. Fi. OS SM • Termination point for bundled cable in unit • Yellow CAT 5 feeds each RJ 11 in unit for voice • (4) purple CAT 5 home-run feeds to same RJ 11 for future data • Place Actiontec router here 18 VERIZON CONFIDENTIAL

Place Jack at Smart Panel Verizon. Fi. OS SM • Utilize existing CAT 5 wiring • Place RJ 45 in Smart Panel for router placement 19 VERIZON CONFIDENTIAL

Single Family Unit ONT • Battery Back. Up Verizon. Fi. OS SM • AC Electrical Outlet 20 • Power Supply Unit VERIZON CONFIDENTIAL • Optical Network Terminal

Inside of ONT (Optical Network Terminal) • Converts optical signal back to analog for up to 4 voice lines Verizon. Fi. OS SM • Telephone test access ports 21 • Data port • Video port VERIZON CONFIDENTIAL

Battery Back Up • Provides power to ONT in event of commercial power failure Verizon. Fi. OS SM • Provides up to 8 hours ‘talk time’ in a power outage situation 22 VERIZON CONFIDENTIAL

Actiontec Router • Provides broadband service to PC • Up to 4 hardwire PC connections Verizon. Fi. OS SM • Includes WEB encryption for security 23 VERIZON CONFIDENTIAL

Benefits of Fi. OS Internet Service • Buy and download movies / music with incredible speed • Outperform friends in gaming events • Telecommuting / work at home Verizon. Fi. OS SM • Home shopping • Banking / investments • Education / online classes • Vacation / travel planning • File sharing (photos) Vast bandwidth / accomplish more in less time! 24 VERIZON CONFIDENTIAL

The Best Value in Broadband Fi. OS High-speed Internet Service $49. 99 Up to 15 Mbps/ 15 Mbps $64. 99 Up to 30 Mbps/ 15 Mbps Verizon. Fi. OS $39. 99 Up to 15 Mbps/ 2 Mbps 25 Monthly Price* Up to 5 Mbps/ 2 Mbps SM Connection Speeds $139. 95 • 9 e-mail addresses • Personal Web space of up to 10 Mb with a Web building tool • MSN Premium®, Yahoo, or AOL software at no additional charge • Special offers on movies, music, games and software • 24/7 Technical Support * Promotional pricing with the purchase of qualifying Verizon voice products or a One-Year Agreement. Offer subject to change. VERIZON CONFIDENTIAL

Verizon Fi. OS® TV A Better Choice for Entertainment. More Channels, Choices & Value. Verizon. Fi. OS SM Everything you expect… • 100% Digital Programming • Digital Video Recorder • Premium Channels • Parental Controls 26 … And Much More! • Expansive HD Programming • Video-On-Demand Library • Room to grow • Competitively priced VERIZON CONFIDENTIAL

Verizon. Fi. OS SM Fi. OS TV Benefits 27 • More programming choices – Built-In DVR (watch what you want, when you want) – On-Demand Titles (personal video store) – At least 20 high-definition channels available • High-quality 100% digital programming • Amazing fiber-optic picture and sound quality • Interactive TV programming guide • Genre based channel lineup • New features (Widgets) • Value for your dollar • CHOICE in TV Service! VERIZON CONFIDENTIAL

Verizon. Fi. OS SM Fi. OS TV Pricing Packages 28 VERIZON CONFIDENTIAL

Verizon. Fi. OS SM Fi. OS TV Pricing for Hardware 29 VERIZON CONFIDENTIAL

Home Media DVR • Gives the ability to pull recorded content from your DVR STB to other rooms in your home Verizon. Fi. OS SM • The recorded content can be pulled to two different rooms simultaneously 30 • You can still watch third show on the DVR while the content is being retrieved VERIZON CONFIDENTIAL

Verizon. Fi. OS SM Media Manager 31 • With the totally networked HMDVR, you can retrieve photo and music files from any PC connected to your Fi. OS network in your home • Each PC needs to have the free Media Manager software downloaded • The software will assist in organizing your photo and music files into folders for more specific viewing • From your HMDVR, hit the Menu button on your remote – Select Media Manager • Select which PC you would like to retrieve files from • Watch or listen to your selected files • Display a slideshow on your HMDVR television VERIZON CONFIDENTIAL

Verizon Fi. OS Service Verizon. Fi. OS SM Striving to Exceed Expectations 32 by Delivering Lightning Speed to Waterside! VERIZON CONFIDENTIAL