Venue Integration Operations Denis Doolan General Manager

Venue Integration & Operations Denis Doolan General Manager

Outline 1. 2. 3. 4. Recap on venues Venue operations Venue design & fit-out Sponsor considerations

Recap - Venues • Over 60 venues on list • • • 22 competition 23 housing 3 special events, 1 ceremonies 3 airports, 10 operations Apart from airports, all are in greater Dublin area

Venue Operations 1. Planning workshops 2. Operating plans 3. Organisation structure

Workshops • • All functional areas Space allocations Pedestrian flows Operational considerations

Operating Plans Functional Area Operating Plans • How a FA will be structured • Internal FA org. chart • Venue application of FA org. chart • How that function will run/work Venue Operating Plans • How the venue team will be structured • How the venue will run/work • Template established; Draft 1 almost ready

Statutory Services Core Team Functional Areas

Venue Roles Venue Manager • Ultimate responsibility for decision-making • Reports to Main Operations Centre Operations Manager • Co-ordinates ‘Back-of-House’ functions • Acts as VM when required Services Manager • Co-ordinates ‘Front-of-House’ functions • Guest/Sponsor Services fall within remit

Functional Areas Guest/Sponsor Services • Guest lounge • Guest seating • Awards access Dual Reporting • Within venue – Services Manager • Outside venue – Guest/sponsor HQ

Venue Teams • • Two training sessions done Most Venue Managers identified National Games test event Regular meetings from Sept 02

Venue Design & Fit-Out 1. Progress to date 2. Design process 3. Sample venue

Progress to date • • Strategy document complete Architectural team established Two pilot venues complete Contact made with suppliers

Design Process 1. Obtain/Check Drawings – Site/floor plans 2. Architects prepare Draft 1 for FA review 3. Architects prepare Draft 2 for sign-off: • • Engineering input Sponsor/signage input 4. Architects prepare Draft 3 – final

Sponsors in Venues • • Guest lounge Guest seating Signage Other space: hospitality, sampling, displays

Sample Venue 1. December 01 – ESB Arena 2. Today - UCD

ESB Arena