United States Office of Personnel Management Report Tile

United States Office of Personnel Management Report Tile Getting to Know TMA TRAINING & MANAGEMENT ASSISTANCE PROGRAM 1

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Agenda • TMA Overview • Contract Features and Benefits • TMA Business Lines • Six-Step Procurement Process • Questions and Answers 3

TMA Mission To provide Government agencies with customized training, learning, and human capital solutions that maximize individual, team, and enterprise performance. 4

TMA: Who We Are • Established in 1982 as a reimbursable program in OPM • Contract vehicle for quick access to privatesector contractors with expertise in developing and implementing learning and human capital solutions • Current contract period is through 3/31/12 • Manage 550+ projects annually • Support 140+ government customers 5

TMA: Who We Are (Continued) • Current HQ staff of 25, includes a Leadership Team, 14 Project Managers and 2 Ordering Officers • Regional staff includes 2 Project Managers and 1 Program Assistant in Philadelphia • 32 pre-qualified commercial partners • Senior Performance Consultant under contract • Realized Inter-Agency Agreement (IAA) funding for FY 2007 was approximately $195 M 6

New Interagency Agreement Funding Since 1995 7

Contract Features and Benefits • Feature: Simplified Procurement Process Ø Benefit: “Speed-to-Mission” Results • Feature: Flexible Funding Arrangements Ø Benefit: Manage Large Projects over Multiple Fiscal Years • Feature: Experienced Project Managers Ø Benefit: Safeguard Government’s Interest • Feature: Pre-Qualified Contractors Ø Benefit: Public and Private Sector Best Practices 8

Contract Features and Benefits (Continued) • Feature: Comprehensive Contract and Project Administration Ø Benefit: Paperwork Pain Relief • Feature: TMA Guarantee Ø Benefit: Total Satisfaction with Quality of Products and Services 9

The TMA Guarantee “We guarantee the performance of our commercial partners and stand behind the quality of our products. ” • If a contractor is not performing well, your TMA Project Manager will intervene immediately & establish a plan to get back on track. • If a contractor does not improve in a reasonable time, with your concurrence your TMA Project Manager can move the project to another contractor in days. • TMA has achieved a 99% deliverable acceptance 10 rate since FY 2000.

Recent Contract Enhancements • Ability to procure hardware, software, and licenses related to custom training or human capital solutions • Ability to implement custom training solutions of any kind • Ability to provide Training Program Management Office (PMO) support including course delivery, web-hosting, or production of instructional materials • Ability to provide Human Capital PMO support including program analysis, stakeholder coordination, program status reporting, capital asset planning, and management presentations 11

TMA Lines of Business • TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management: Ø Customized Training and Learning Solutions Ø Strategic Human Capital Solutions 12

Customized Training/Learning Solutions • e-Learning Applications Ø Section 508 Compliant Ø SCORM Conformant • Courseware Conversion • Knowledge Management Systems • Interactive Video Tele-training • Video • Wireless Solutions • Classroom Training Materials • Performance Support Tools • Blended Learning Curricula 13

Customized Human Capital Solutions • Human Capital Management Planning • Workforce Planning & Restructuring • Performance Measurement & Evaluation • Process Improvement • Performance & Compensation Systems • Succession Management • Diversity Planning • HR Systems Development & Integration 14

TMA Solutions Support Career-Long Employee Learning and Performance Improvement Job Analysis and Design Competency Determination Recruiting and Selection Individual, Team, & Enterprise Performance Knowledge Capture Entry and Orientation Succession Planning Formal Training Retention and QWL Advanced Training Performance Support Interventions Processes Technologies 15

TMA Learning and Human Capital Partners • Booz Allen Hamilton • C 2 Technologies • Deloitte Consulting • General Dynamics • Human Technology • Hum. RRO • IBM • ICF International • Information Experts (8 a) • Kadix Systems (8 a) • Perot Systems Government Services • Serco • SI International • SRA International Numerous Other Teaming Partners 16

TMA Training (Only) Partners • Allen Corporation of America • Perform. Tech • Carney • Sigma Tech • Colleague-Consulting • Techniques. org • Computer Sciences Corporation • UNITECH • Karta Technologies • Performance Technologies International • Power. Train • Varner Miller (8 a) • Vertex Solutions • Windwalker 17

TMA Human Capital (Only) Partners • Center for Organizational Excellence • Federal Management Partners • Job Performance Systems • Personnel Decisions Research Institutes Numerous Other Teaming Partners 18

TMA’s Six-Step Procurement Process 1. Develop a Statement of Work (SOO) 2. Complete an Inter-Agency Agreement (IAA) 3. Select a Contractor 4. Attend a Project Kick-Off Meeting 5. Review and Approve the Management Plan 6. Manage the Project 19

Questions & Answers Training & Management Assistance Program Jenise Setian, Branch Chief (202) 606 -5196 www. opm. gov/hrd/tma 20