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Unit 1 Receiving visitors Secretary English Unit 1 Receiving visitors Secretary English

Objectives § To grasp words and expressions about discussing receiving visitors. § To get Objectives § To grasp words and expressions about discussing receiving visitors. § To get familiar with situations related with the topics above. § To understand the definitions, the patterns and the formats of toasts and congratulatory speeches. § To be able to write toasts, welcome speech and answering speech , farewell speech and send-off speech according to the given information.

Contents § § § § Ⅰ. Lead-in Ⅱ. Language Points Ⅲ. Classroom Activities Ⅳ. Contents § § § § Ⅰ. Lead-in Ⅱ. Language Points Ⅲ. Classroom Activities Ⅳ. Practical Writing Ⅴ. Exercises Ⅵ. Key to Exercises Ⅶ. Assignments

Ⅰ. Lead-in § Receiving visitors is the essential skill required on a secretary, as Ⅰ. Lead-in § Receiving visitors is the essential skill required on a secretary, as it is very important in daily office routine. After learning this unit, you are supposed to be able to grasp the basic skills of writing toasts and all kinds of congratulatory speeches.

Ⅱ. Language Points 1. receive [ri‘si: v] v. 接待,欢迎,招待 § He was received as Ⅱ. Language Points 1. receive [ri‘si: v] v. 接待,欢迎,招待 § He was received as an honored guest at the White House. § 他在白宫受到贵宾的礼遇接待。 2. available [ə‘veiləbl] a. 能够得到的 ■ This was the only room available. § 这是唯一可用的房间。 § Further information is available on request. § 详情备索。

Ⅱ. Language Points 3. occupied ['ɔkjupaid] a. 忙碌的 § The most important thing is Ⅱ. Language Points 3. occupied ['ɔkjupaid] a. 忙碌的 § The most important thing is to keep yourself occupied. § 最重要的就是别让自己闲着. § He’s fully occupied looking after three small children. § 照顾三个孩子把他忙得不可开交。 4. suppose [sə‘pəuz] v. 认为,推断,料想 Getting a visa isn’t as simple as you might suppose. ■ § 办签证不像你想的那么容易。 § Prices will go up, I suppose. § 我觉得物价将会上涨。

Ⅱ. Language Points 5. confirm [kən‘fə: m] v. 证实,确认 ■ Please write to confirm Ⅱ. Language Points 5. confirm [kən‘fə: m] v. 证实,确认 ■ Please write to confirm your reservation. § 预订后请来函确认。 § Rumors of job losses were later confirmed. § 有人失业的传言后来得到了证实。 6. propose [prə‘pəuz] v. 提议;建议 ■ The government proposed changes to the voting system. § 政府建议修改表决制度。 § It was proposed that the president be elected for a period of two years. § 有人提议选出的主席任期为两年。

Ⅱ. Language Points 7. mutual ['mju: tʃuəl] a. 相互的,彼此的 § I don’t like her, Ⅱ. Language Points 7. mutual ['mju: tʃuəl] a. 相互的,彼此的 § I don’t like her, and I think the feeling is mutual. § 我不喜欢她,我觉得她也不喜欢我。 8. regards [ri‘ɡɑ: dz] n. 问候,致意 § Give your brother my regards when you see him. § 看到你哥哥时,你我向他问好。

Ⅱ. Language Points 9. places stress on 把重点放在…. . § I think the company Ⅱ. Language Points 9. places stress on 把重点放在…. . § I think the company places too much stress on cost and not enough on quality. § 我认为公司对成本强调有余,而对质量重视不足。 10. see…. . off 为……送行 § We saw Mr. Smith off at the airport yesterday. § 昨天我们在机场为史密斯先生送行。

Additional Topic-related Sentences § § § 1. Do you have an appointment? 请问您预约了吗 ? Additional Topic-related Sentences § § § 1. Do you have an appointment? 请问您预约了吗 ? 2. Is it possible for him to see me now? 他现在能见我吗? 3. Can I be of any assistance? 能替您效劳吗? 4. I'll tell Mr. Brown you are here. 我会通知布朗先生您来了。 5. Mr. Brown will come down to see you in a minute,Mr. Black. 布朗先生马上就下来见您。 6. I was delayed by the traffic jam. 交通堵塞耽搁了时间。

Additional Topic-related Sentences § § § 7. Mr. Smith is expecting you. 史密斯先生正在等您。 8. Additional Topic-related Sentences § § § 7. Mr. Smith is expecting you. 史密斯先生正在等您。 8. Would you please sign the visitor's book? 请在来客簿上签个名好吗? 9. I'm happy to host this dinner party in honor of our friends. 非常高兴能为朋友举办这次晚宴。 § 10.We are much honored to be invited to this magnificent dinner. 我们非常荣幸能被邀请参加这个盛宴。 ■ 11.I'm really a bit nervous now, for I know nothing of your table manners. 我真有点不安了,我对你们的席间礼节一点也不懂。 § 12.No wonder people say the Chinese are hospitable. 难怪人们都说中国人很好客。

Additional Topic-related Sentences § 13.To your health and success in business. 为你的身体健康、生意兴隆干杯。 ■ 14.I Additional Topic-related Sentences § 13.To your health and success in business. 为你的身体健康、生意兴隆干杯。 ■ 14.I wish to propose a toast to our friendship and cooperation. 我提议为我们的友谊和合作干杯。 ■ 15.Thank you for your hospitality and your dinner. 感谢你们的盛情和晚宴。 § 16. Thank you for coming here tonight to see me off. § 谢谢你们今晚来为我送行。 § 17. It‘s a pity that you’re leaving so soon. § 很遗憾你们就要走了。 § 18. Hope we’ll be able to get together again before long. § 希望我们不久就能重逢。

Ⅲ. Classroom Activities Work with your partner and complete the following dialogue. Peter: Have Ⅲ. Classroom Activities Work with your partner and complete the following dialogue. Peter: Have you been to San Francisco before? Janis: No, it’s my first visit. Peter: well, I hope you like it. Janis: I’m sure I will. Peter: And…er, is the hotel all right? Janis: Yes, it’s very comfortable. Peter: That’s good. So, do you have much time here in the U. S. ? Are you staying long? Janis: No, I have to go back tomorrow afternoon. Peter: Oh, what a pity. There is so much to see. You’ll have to come back again! Janis: Yes, I’d love to. Peter: So what time’s your flight tomorrow? Janis: In the evening, 6: 35. Peter: Well, I can get you a taxi if you like, to get you there in good time. Janis: That’s very kind of you. Thank you. Peter: No problem at all. Was it a good flight today? Janis: No, it wasn’t actually. Peter: Oh dear, I’m sorry to hear that. What was the problem? Janis: It was raining --- quite hard. There was a lot of turbulence. Peter: Hmm. I hope you didn’t feel too bad.

Ⅳ. Practical Writing 1 Toast(祝酒词) Welcome Speech and Answering Speech(欢迎词与答谢词 ) 2 3 Farewell Ⅳ. Practical Writing 1 Toast(祝酒词) Welcome Speech and Answering Speech(欢迎词与答谢词 ) 2 3 Farewell Speech and Send-off Speech(欢送词与告别词)

Ⅳ. Practical Writing 1. Toast(祝酒词) § 祝酒词是在宴会开始前,所发表的表示诚挚祝 福的讲话。表示致词人向出席者表示欢迎、感 谢和问候。通常谈成绩、作用、意义并联系面 临的任务、使命展望未来。与欢迎词相仿,但 更简单扼要,结尾有举杯祝愿内容,常用 “请 允许我,为谁、为什么而干杯 ” Ⅳ. Practical Writing 1. Toast(祝酒词) § 祝酒词是在宴会开始前,所发表的表示诚挚祝 福的讲话。表示致词人向出席者表示欢迎、感 谢和问候。通常谈成绩、作用、意义并联系面 临的任务、使命展望未来。与欢迎词相仿,但 更简单扼要,结尾有举杯祝愿内容,常用 “请 允许我,为谁、为什么而干杯 ” 。篇幅简单, 语言口语化,态度热情。

Ⅳ. Practical Writing Sample Ladies and gentlemen, I’d like to take great pleasure in Ⅳ. Practical Writing Sample Ladies and gentlemen, I’d like to take great pleasure in welcoming you all to this special evening. Tonight we are celebrating the 10 th Chinese Export Commodities Fair here. It is indeed a very exciting event. I would like to take this opportunity, on behalf of Guangzhou Municipal Government and the people of Guangzhou, to express our highest consideration and warmest greetings to the guests that are coming from abroad and from China. We need this close cooperation so that we can use our various capacities to build a prosperous future for our city and peoples. I am confident that our business and economic links will strengthen. I wish all of you enjoying a wonderful evening here. Now I would like to propose a toast: To our successful cooperation, To our growing personal as well as commercial ties, To the health of all the guests present here. Cheers!

Ⅳ. Practical Writing § 2. Welcome Speech and Answering Speech(欢 迎词与答谢词 ) 欢迎词通常先说一些表示欢迎对方来到的话语,然后再对来 客进行介绍或自己(公司、学校等)的情况作些介绍,然后, Ⅳ. Practical Writing § 2. Welcome Speech and Answering Speech(欢 迎词与答谢词 ) 欢迎词通常先说一些表示欢迎对方来到的话语,然后再对来 客进行介绍或自己(公司、学校等)的情况作些介绍,然后, 希望客人来访愉快。最后,对客人再次欢迎。 答谢词是指特定的公共礼仪场合, 主人致欢迎辞或欢送词后, 客人所发表的对主人的热情接待和多方关照表示谢意的讲话。 答谢词的开头,应先向主人致以感谢之意。然后对主人所作的 一切安排给予高度评价,对主人的盛情款待表示衷心的感谢, 对访问取得的收获给予充分肯定。答谢词的结尾,主要是再次 表示感谢,并对双方关系的进一步发展表示诚挚的祝愿。 §

Ⅳ. Practical Writing Sample 1 Welcome Speech Ladies and gentlemen, This evening we feel Ⅳ. Practical Writing Sample 1 Welcome Speech Ladies and gentlemen, This evening we feel very much honored to hold a welcome party for Dr. Harris, who is already known to us all for his great achievements in linguistics research work. First of all, allow me on behalf of our university to extend our warm welcome and cordial greetings to our distinguished guest coming from afar. Dr. Harris has been long engaged in the study of TESL and related subject for many years. He has produced a number of important academic works in which are set forth valuable theories about the further development of English language teaching. We believe that his coming will be of great help to our teaching and research work. Dr. Harris will stay in our university for one week. He will give lectures to the undergraduates and the postgraduates as well. His lectures are primarily about teaching methodology, esp. teaching English in China. Finally, I would again express our welcome and hope that Dr. Harris will have a wonderful time here.

Ⅳ. Practical Writing § Sample 2: Answering Speech Thank you for your nice welcome Ⅳ. Practical Writing § Sample 2: Answering Speech Thank you for your nice welcome and reception. It has been a long cherished hope of ours to visit your college some day. We are fortunate to enjoy this rare chance today. We feel specially honored to be given this opportunity to meet with so many distinguished people. We are sure our stay here will be fruitful and enjoyable. We feel really overwhelmed by your kindness and hospitality you have given me. Allow me once again to express my sincere thanks to you all for everything you have done on my account. We shall treasure your friendship.

Ⅳ. Practical Writing § 3. Farewell Speech and Send-off Speech( 欢送词与告别词) § 欢送词是社交活动中用以欢送宾客朋友的专用文书。客 人办完了事情要离别时,宾主欢聚一堂,相互致辞,并 Ⅳ. Practical Writing § 3. Farewell Speech and Send-off Speech( 欢送词与告别词) § 欢送词是社交活动中用以欢送宾客朋友的专用文书。客 人办完了事情要离别时,宾主欢聚一堂,相互致辞,并 致祝愿,表示依依不舍这情,以增进友谊和了解,加强 合作。这时主人的讲话称为欢送词 (Send-off speech), 客人的讲话称为告别词( Farewell speech)。通常首先 说明离开的对象是谁,然后通过回忆与客人相处的美好 光景表示对客人的依依不舍之情,最后对客人表示祝福。

Ⅳ. Practical Writing § Sample 1 Send-off Speech Ladies and gentlemen, How time flies! Ⅳ. Practical Writing § Sample 1 Send-off Speech Ladies and gentlemen, How time flies! Just five weeks ago, we happily gathered here to give Prof. Harris a hearty welcome. It is with a special sense of cordiality and joy that we are now rallied here again with him after he has finished the Summer Training Program for College English Teachers in our province. He will leave for home tomorrow. Prof. Harris has been teaching for thirty years. He has rich experience in teaching. During the five weeks here, all of us were most favorably impressed by his notable qualities and great proficiency in teaching work. He was dutiful, painstaking and conscientious, working with all his energy. He has helped us with our pronunciation and intonation, and improved our abilities of listening, speaking, reading and writing. He has also given many lectures on America’s politics, economy, culture, history and habits and customs. He has done a good job of developing English teaching of our province. We, therefore, sincerely, hope that he will benefit us with some advice and valuable suggestions. And now at his parting, we’d like to take this opportunity to express our profound respects and sincere thanks to him and wish him a pleasant trip. We hope he will come and join us again next year. Now let’s invite Prof. Harris to speak to us.

Ⅳ. Practical Writing Sample 2 Farewell Speech Dear Mr. Rorris, Ladies and gentlemen, Our Ⅳ. Practical Writing Sample 2 Farewell Speech Dear Mr. Rorris, Ladies and gentlemen, Our visit to Changsha is drawing to a close and we will leave for America tomorrow. On the eve of our departure, it gives me a great deal of pleasure to say a few words here to express our appreciation for the hospitality you accorded us during our stay in Changsha. This visit was full of interesting things and memorable events. We know that this visit was quite fruitful and we are confident that it will be helpful to the further strengthening of our cooperation in the field of phone production. The Chinese people are hardworking, modest, brave, prudent and clever, which gave us very deep impression. My colleagues and I are looking forward to the pleasure of greeting you in America in the near future, so that we can push the relationship between us a step forward. Thank you again, we wish you good health and every success in the future.

Ⅴ. Exercises Ⅰ. Fill in the blanks with the words or expressions given below. Ⅴ. Exercises Ⅰ. Fill in the blanks with the words or expressions given below. Change the form where necessary. confirm make friends with help yourself to see…off occupy give my regards to on behalf of prefer toast available inviting specialty § 1. If you want to _____ others, you’d better find many things in common § § § to talk about. 2. The secretary will _____ the telephone message by letter. 3. Silk is a _____ of Hangzhou city. 4. Please _____ your parents. 5. He is _____ with the repair of farm tools. 6. Which do you _____, coffer or tea? 7. Just feel at home and _____ some more fish. 8. If I am not _____ when you phone, ask for my sister. 9. The chairman said: “Let me propose a _____ to the health of all the guests present here!” 10. We ______ Mr. Smith _____ at the airport. 11. The dish looks really _____. I can’t help watering. 12. Miss Liu gave a warm reception to the visitor _____ the company. .

Ⅴ. Exercises § II. Translate the following into Chinese or English. § § § Ⅴ. Exercises § II. Translate the following into Chinese or English. § § § § § 1. 请问您预约了吗? 2. 非常高兴能为朋友们举办这次晚宴。 3. 恐怕刘先生现在正忙。 4. 我提议为我们的友谊和合作干杯。 5. 祝您回家路上一路顺风。 6. How time flies! Mr. Smith will leave home tomorrow. We are now here again to bid him farewell. 7. Everything here has left a deep impression on me and I’ll never forget my days in Shanghai. 8. Please accept this little present as a token of my gratitude for all your help. 9. No wonder people say the Chinese are hospitable. 10. Anything is fine with me. I’m not particular about food.

Ⅴ. Exercises § III. Fill in the table below by giving the corresponding Chinese Ⅴ. Exercises § III. Fill in the table below by giving the corresponding Chinese or English equivalents. Visitor's Book 红烧牛肉 table manners 盛宴 distinguished guests 合资企业 just a small helping 副经理 the traffic jam 辣子鸡丁

Ⅵ. Key to Exercises I. § § § 1.make friends with 2. confirm 3. Ⅵ. Key to Exercises I. § § § 1.make friends with 2. confirm 3. specialty 4. give my regards to 5. occupied 6. prefer 7. help yourself to 8. available 9. toast 10. saw…off 11. inviting 12. on behalf of

Ⅵ. Key to Exercises II. 1. Do you have an appointment? 2. I'm happy Ⅵ. Key to Exercises II. 1. Do you have an appointment? 2. I'm happy to host this dinner party in honor of our friends. 3. I’m afraid Mr. Liu is engaged at the moment. 4. I wish to propose a toast to our friendship and cooperation. 5. I hope you have a good trip home. 6. 时间过得真快呀!史密斯先生明天就要起程回国了,我 们再一次在这里与他话别。 7. 这里的一切给我留下了深刻的印象,我永远也不会忘记 在上海的这些日子。 8. 请您收下这个小礼物,以表达我对您帮助的感激之情。 9. 难怪人们都说中国人很好客。 10. 随便什么菜都可以。我不挑食。

Ⅶ. Assignment § Write a toast on the party for the 10 th anniversary Ⅶ. Assignment § Write a toast on the party for the 10 th anniversary ceremony of the company. § 东方电子公司即将迎来十周年庆典,经理张新华要 秘书吴萍写一份热情洋溢的祝酒词,简要回顾公司 十年来走过的历程及所取得的成绩,并对参加庆典 的来宾表示由衷的感谢和良好的祝愿。