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Unique Comp Inc 27 -08, 42 nd Road Long Island City, NY 11101 Ph – (866) 392 -5100
“Excellence Through Teamwork” § UCI is a highly successful, financially sound (D&B Performance Rating of 92%), award winning, 62 employee, New York State Certified Minority Woman owned information technology services firm headquartered in Long Island City, New York. §We provide ERP implementation services, custom application development, system consolidation, server engineering, IT security, and resource management service to the commercial sector, federal agencies and New York State and New York City agencies. § UCI also holds Oracle, IBM, VMWARE and Cisco Business Partner certifications, and has significant experience in providing information technology services to public sector organizations such as the MTA, NYC Department of Law, New York Power Authority, Worker Compensation Board, Office of the State Comptroller and others. §UCI has received several awards for its outstanding performance including, MTA Top Business of the Year-2008 and New York City Mayor Bloomberg's "Small Business Award of Distinction“. 2
§“Top Small Business of the Year” – COMTO / MTA §“Small Business Award of Distinction” – Mayor Michael Bloomberg §“Woman Entrepreneur of the Year Award” – National Republican Congressional Committee Washington DC § “Top Woman Business Owner Award” – National Association of Woman Business Owners, Long Island Chapter § “Woman Entrepreneur of the Year” – World Business Forum Inc. § “Outstanding Asian American in Business Award” – Asian American Business Development Center §“Top Small Diversity Owned Business Award” – Diversity Business. com Unique Comp Inc 3
Corporate IT Security Enterprise Application Integration Architecture/D esign Network Engineering Business Process Analysis Software Infrastructure Services IT Greening Virtualization Health & Human Development Services Disaster (J 2 EE/. NET) Financial Recovery ERP Transportation Business New York State New York City IT Intelligence Resource Management Business Project Team Structuring Intelligence SOA People. Soft Oracle ETL E-Business Federal Government 4
Clients NYS Department of Civil Service NYS Division of Budget NYS Workers Compensation Board NYS Office of General Services NYS Office of the State Comptroller NYC Department of Law NYC Off Track Betting Corporation NYC Health & Hospital Corps NYC Administration for Children Services NYC Department of Law New York Power Authority MTA Headquarters MTA Long Island Bus MTA New York City Transit MTA Capital Construction Nassau County, New York County of Rockland, New York Racing Association US Department of HUD US Peace Corps Internal Revenue Service State of Illinois State of California State of Ohio University of Michigan Woman’s President Exec Department of Navy Department of Air force Department of Army 5
Clients SAIC KPMG Accenture Lockheed Martin Dai-Ichi Kangyo Bank Mizuho Corporate Bank Marsh & Mc. Lennan Citigroup Talecris Biotheraputics JP Morgan Chase Koch Industries IBM Lotus Price Waterhouse Dreyfus Mellon AT&T Verizon Computer Associates Safra National Bank of New York 6
• Long Island Power Authority – Network assessment design and support – Intrusion detection design and implementation • New York City Off Track Betting – Facilities Management Implementation – Custom Reporting Solution • New York City Department of Law –. Net Reporting Services – Custom Application Development – Microsoft . Net • Metro North Railroad • New York State Department of Civil Services – Peoplesoft financial and HRMS upgrade • New York City Health and Hospital Corps – Service Desk Implementation – Legacy Application Support – Oracle Financials Implementation – Configuration Management Services • US Peace Corps – Oracle Financials Post Implementation Support – Custom Application Services – Data Management Services – Enterprise wide IT consulting • New York Power Authority – SAP Implementation (HR and Billing Modules) – Custom Application Services. Net – Desktop Support Services • New York State Workers Compensation Board – Business and Requirement Analysis for Peoplesoft Financials Upgrade – Ongoing Quality Assurance • State of Ohio – Custom Application Services- Microsoft. Net • Internal Revenue Services – Transition Analysis for IRS Modernization Program. • County of Rockland – Quality Assurance – Medical Billing System Enhancement • Administration of Children Services – Requirements Analysis for Legal Tracking System – Data Migration – Full life Cycle Custom Application Development – J 2 EE, oracle platform Unique Comp Inc 7
Case Study – NYC Administration of Children Services Legal Tracking System LTS is web based, programmed in Java and JSP utilizing ORACLE 10 G DBM. Highlights of the system functionality are: • Fully compliant with all NY State and Federal laws for Child Welfare & reimbursement. • Downloads current caseworker assignments fm. CONNECTIONS and child CIN# fm WMS • Automatically generates all Article 10 and 358 -a petitions, generates legal notices many other legal documents such as service orders and draft disposition orders and other court related documentation. • Embedded legal context sensitive logic minimizes inconsistent/ erroneous data entry • Maintains a complete history of all hearings associated with a case. • Schedules hearings and records the outcomes. • Has an automated process that notifies the ACS and external Foster Care Agency worker of upcoming Permanency Hearings and allows them to be submitted electronically. • Documents retrieval for Court Orders, Court Action Summaries, & Birth Certificates • Compliance & reimbursement – Reasonable Efforts and CTW tracking and PH Due Dates calculation • Home pages that informs the attorneys of their action items, tracks their schedules and supports their workflow. • Bulletin Boards that allow support user workflow and allows management to monitor current and future case activity. . • Tracks biographical parties and workers and provides views for quick access to case histories, legal status, and worker contact information • Remotely supports users at Foster Care Agencies. • Generates management reports that summarize legal case statistics. UCI responsibilities included: Design, development, implementation, documentation, training and operational support. Specifically these project responsibilities included system requirements definition, construction of business models, logical and physical data structure design and implementation, data conversion plan and implementation, system and application testing strategy and implementation. UCI staff includes the actual LTS development and implementation team with extensive subject matter expertise in case and child tracking systems, extensive management, system analysis & architecture expertise, and programmer analysts with extensive expertise in latest programming methodology, technology, and tools. 8
Case Study – New York Power Authority (NYPA) Custom Application Development The UCI team was awarded contract to develop NYPA Time and Attendance Management System. Since this was supposed to be an intranet application, a web based application development tool was needed and UCI proposed using ASP to develop the application with Oracle 8 i as the database for storing data. Using this system, employees can fill their time sheets online and they can also modify it before getting their time sheet approved. It also assisted in managing project hours and would be accessible to all employees. Security being the most critical aspect, the application was developed by implementing role based security. For e. g. a manager can view time sheets of all employees under him only. An employee can view/modify/create only his time sheets. Once a time sheet is approved, the time sheet cannot be modified by the employee but can only be viewed. All time sheets are recorded based on the pay period for which the time sheets are filled. Time sheets are recorded on a weekly basis or on a daily basis depending on the convenience of the employee. NYPA also wanted the FLSA rules to be incorporated within the system. Lastly the application allowed the running of various reports by the managers. All reports were designed using Crystal Reports 8. 5, a reporting tool that could be viewed on the browser. Internet Explorer 6. 0 is the standard browser used in NYPA. UCI not only designed and developed this system but also is helping NYPA and its employees in maintaining and supporting the system. Training on a large scale was conducted for all the employees in helping them to understand the system and how to use it. Other NYPA PROJECTS • SAP BW Administration • Billing System Enhancement • Oracle Portal Development • Energy Trading System Support Unique Comp Inc 9
Case Study – NYC Health and Hospitals Corps Oracle Application Upgrade HHC evaluated its IT infrastructure with the objective of creating a single platform that would allow the agency to connect business processes and provide the visibility needed to identify the impact of specific processes on the organization’s performance. After considering several leading vendors, HHC’s selected Oracle E-Business Suite as the standard for crafting its new IT infrastructure, which will span the purchasing organization from the front office through distribution. UCI assisted HHC with the implementation of Oracle Applications 11. 5. 9 with Inventory, Purchasing and i. Procurement modules. Fourth quarter of 2006, HHC was faced with the need to perform a highly complex technical upgrade of its installed Oracle E-business release 11. 5. 9 to 11. 5. 10. UCI was contracted to upgrade to the new release because the current version did not meet the business requirements. UCI performed the following activities: - • Functional Requirement Analysis. • Complete upgrade of the Oracle Applications from 11. 5. 9 to 11. 5. 10 and migration of customizations • Development of Custom Java Components. • Configuration of XML Punch out to Cardinal Health Web Site, which is HHC Pharmacy Items Supplier. Development on Oracle Applications Tool AK Developer to conduct modifications to the Self Service Web applications. • Customization of Purchasing Workflow • Upgrade the interface between external applications and Oracle Applications 10
Case Study- NYS Workman Compensation Board People. Soft Financials Upgrade • WCB engaged UCI to assist with the upgrade of People. Soft financial applications to Version 8. 8. • UCI Completed a Gap Assessment performed between People. Soft General Ledger v. 8. 8 and the client’s current functionality. • UCI made recommendations for optimizing functional and technical aspects of the existing v. 7 x General Ledger and Account Payable. • • UCI Integrated Claims System with upgraded Accounts Payable. • UCI also performed analysis of custom code, interfaces, reports, etc. to identify changes and effort required. The objective was to reduce current level of customization within each application and streamline the existing business processes. UCI successfully minimized building functionality outside of People. Soft applications’ offerings which resulted in cost savings. • UCI created all test scenarios, test cases and detailed test plans. UCI also performed all System Integration and User Acceptance Testing • Assisted WCB in creating user procedures, training documentation and provided all user training UCI made recommendations for the functional and technical aspects of the People. Soft 8. 8 upgrade 11
Case Study – NYS Office of State Comptroller Quality Assurance for People. Soft Implementation KPMG and UCI partnered to provide Independent Quality Assurance services for replacement of the centralized accounting system (FOCAS) for which UCI team will review Deloitte’s testing, conversion plans and conduct quality assurance training and Independent Acceptance testing. UCI will also provide following services: • Assist KPMG in setting the strategic direction of OSC’s testing effort for the ERP platform. • Develop a Quality assurance training plan to support the new system, including a definition of the scope, approach, and organization of the QA function • Review the integrator/developer (Deloitte’s) Testing plan and conversion plans • Assist with review of system configuration, data migration and code review. • Assist OSC in Independent Acceptance Testing including development of objective, scope and approach of testing, test preparation, execution and reporting. 12
Case Study – U. S. Peace Corps –. NET Development In the fall of 2006, UCI (under the Financial Systems Group) had a requirement to computerize a manual process of submitting financial data for a particular application from overseas posts to headquarters. This process would greatly reduce the time taken to complete this process manually each month. Since the posts would access headquarters from the Internet, a two factor authentication scheme was necessary in order to ensure the privacy of the transactions. During this period the organization was already in stages of integrating its IT infrastructure globally and in this particular case, it needed a timely and cost effective software solution that complied with government standard authorization and encryption procedures. The group tasked UCI's contractors currently working within the Financial Systems group, to provide a design and implementation of a compliant framework that can be utilized not only by the current requirement but also for future similar applications. The framework was designed to support web-based applications that do not require constant connectivity with the headquarter servers. The core components of the implementation are SSL digital certificates, AES and SHA-1 encryption and hashing algorithms, on the. NET platform. This overseas authorization infrastructure was able to enforce the two-factor security requirements in considerably less cost, and streamline the authentication scheme of similar applications that posts will need to use in the future. The scope of work involved with the project included single logon functionality, usually available only from completely integrated IT environments, and implemented transparently from the user, also supporting legacy applications at posts. The solution integrated Microsoft's. NET forms authentication architecture with enhanced custom security features to strengthen the security of the transactions. It was through the combined efforts of the UCI team and Peace corps business users that the project was completed on time and within budget. UCI also supported Peace Corps’ Oracle financial management system, Odyssey/FOR Post. UCI is assisting Peace Corps in post implementation activities, software upgrades, enhancement of core functionalities and future phase-in of additional functionalities and integration. The core modules implemented were: general ledger, accounts payable, purchasing, accounts receivable, project accounting, FOR Post overseas (front end), HRM (non-employee payments), and budget tracking through Oracle Financial Analyzer. 13
Case Study - KPMG Information Security Consulting UCI team assisted KPMG in reviewing the existing IT control framework for its customers, which included the IT policies, risk assessment, and the IT Audit plan. Our team conducted Internal Vulnerability Assessment by employing a mixture of purchased network software that was deemed appropriate for the customer’s specific network configuration. We established a methodology for penetration testing to the internal defense and evaluated the relative strength of the automated controls, while gauging the effectiveness of the customer’s manual procedures, such as monitoring and escalation. UCI team also conducted external penetration test by reviewing the controls over access to customers from external sources. The Internal Vulnerability Assessment and External Penetration Test procedures included techniques such as brute force password attacks, exploitation of any known security gaps that may exist at target devices such as routers, firewalls, etc. , use of specialized hacker software and the use of any network monitoring facilities that may be accessible from remote locations.
Case Study – Talecris Biotheraputics - MPLS Migration – Voice Over IP The scope of the project is to implement MPLS (PIP) with Managed WAN services for both domestic and international locations with fully managed services. The implementation will touch on all Centers (54 Centers), the Donor Management System (DMS) hosting service Site in Edmonton, Canada, and the DMS contingency Site, and the Clayton NC facility. The use of MPLS will be extended for use beyond DMS as other systems come online. It will involve upgrades to existing communication lines and establish resilient and alternate paths to the DMS Hosting Site in Edmonton, Canada and to the Hub Site at Clayton, NC. New routers will be deployed at each of the spoke sites. Circuits to the Centers will be replaced with MPLS T 1’s (1. 536 Mbps) instead of the Internet. Routing of these circuits will be through the Verizon MPLS network. Backup broadband (high-speed) circuits will be provided in a failover configuration and will also be routed through the MPLS network using secure VPN. OOB (Out of Band) analog lines will be used for managing the network devices. Talecris will order these lines and have them installed prior to the startup of the network. The solution will provide redundant VPN connection into Clayton & HSS using VPN over Broadband. At completion of Migration, Talecris will work with UCI in analyzing a VOIP solution for all branches in the U. S. VOIP project will start 2 nd qtr of 2008. Currently reviewing solutions and speaking with vendors (i. e. Cisco, NEC, AT&T)
Case Study – Mizuho Corporate Bank, U. S. A. Voice Over IP migration In 2005 Mizuho Corporate Bank needed to conduct an analysis for migration from PSTN to Voice Over IP environment, for the America’s. UCI’s role was to conduct an assessment of ROI for a VOIP implementation, taking into account factors such as the state of the existing IT and telephony infrastructure (multi vendor environment), the types of investment required for a VOIP migration and the cost savings that may be expected. Additionally, Mizuho needed to determine whether to go with the traditional in-house approach, a hosted model or a managed services option. Given the potentially high startup and manpower costs and the lack of technical know how within the organization, the managed services model was recommended by the UCI engineering team. Our recommendation was based on theory that a managed services model may provide the best route forward, enabling there enterprise to reduce the risks involved in Vo. IP deployment while tapping on the service providers expertise to address quality of service and network management issues. There were several steps involved in assessing the ROI of a Vo. IP implementation, starting with a preplanning phase which included a baseline assessment of the existing infrastructure and an evaluation of the cost and issues associated with the current voice platform. The cost would have to be identified and qualified. This took in to account the capital and operations costs, including the cost of planning, acquisition and procurement, setup and installation , management and support, evolution and retirement, . The potential benefits would also be identified and qualified and weighed against these costs. UCI competed the assessment within budget and time frame and the approach recommended was adopted.
Case Study - Mizuho Corporate Bank, U. S. A – VPN Enhancement • Increased performance: • Users are connected to the quickest Citrix server to respond (least busy). • Users can utilize both internet connections to 1251 (Cogent) & HS (Sprint), sharing the load and minimizing impact to on-site Mizuho internet users. • Load balancing and automated failover features will be made available for Citrix and ISA servers, firewalls and internet connections (no SPOF). • Increased security: –Citrix will remain with 128 -bit encryption while the firewalls will –create a new protected VPN tunnel providing – 256 -bit encryption. –Secure Client (VPN) software may be configured to provide: • 256 -bit encryption • remote desktop security through a personal (centrally managed) firewall • secure configuration verification – • OS patches & browser version preventing rogue/infected PCs access to Mizuho data • software distribution service to remote users' PCs • automatic security policy updates to remote users' PCs • local logs/diagnostic tools on client (for remote troubleshooting) • multiple entry points (internet connections, firewalls, Citrix servers) • • • Be able to accept an increased number of concurrent remote users Dual Citrix configuration eliminates single point of failure and takes advantage of the existing dual internet connections & dual ACE servers Firewall replacement (upgrade): – Implementation of current industry standard Nokia hardware (for the firewalls) will provide active support and the necessary processing power to address Mizuho’s continually growing security needs – Replacement of existing firewalls leaves old firewall hardware that may be usable in a test environment
Case Study – Nassau County, New York Time and Attendance System - INTIME UCI engaged with Accenture to assist in the technical support activities for the Nassau County INTIME project. UCI provided the following services: • Installed and configured the development and test environments as specified by the County IT Staff, the technical team lead and the functional team. • Supported and managed the Workbrain development, test environments and stage environments • Provided technical assistance to the application, development and change management resources • Performed migrations as scheduled • Downloaded and apply patches throughout the development and test environments • Participated in knowledge transfer activities with the Workbrain Application, technical and change management teams.
Case Study – Hudson River Park Virtual Infrastructure (VMWARE) Unique Comp, Inc. ’s (UCI) proposed solution was to broadly fulfill Hudson River Park Trust’s (HRPT) prerequisites for a technology that would maintain maximum uptime during implementation, and provide a high level of reliability, redundancy, scalability and central manageability. Moreover, our proposal for virtualization reflects a significant attempt by our designers to architect a versatile architectural design, which would enable HRPT to seamlessly accommodate its future technology goals and business requirements while at the same time, mitigating their system and operational risks. Completed Following Objectives: Installation of new HP 4108 GL switch and integration with existing HP switch Installation of new Windows 2003 AD infrastructure Installation of new Cisco 3700 routers Migration of data from existing File Server to new (located on VMWare with data on SAN) Configuration of dual ISP redundancy for Internet connectivity HP Blade and HP SAN configuration Installation of VMWare ESX Server 2 on 3 HP Blades Installation of 11 VMWare virtual servers Installation of Win 2003 on all virtual servers Install of RSA ACE Server and integration with Checkpoint (Secure. ID authentication) Upgrade backup server to Windows 2003. Install Backup Exec 10 and install agents on all servers. Installation of new Exchange 2003 server Installation of Exchange Outlook Web Access Installation of Citrix NFuse Repair existing Citrix implementation Installation of Checkpoint Firewall Configuration of Secure. Remote VPN Unique Comp Inc 19
CONTACT Kalpana Patel – President Email – kalpana. [email protected] com Gary Rado – Chief Technology officer Email- gary. [email protected] com Gautam Tooley – Vice President Email – [email protected] com Unique Comp Inc 27 -08, 42 nd Road Long Island City, NY 11101 Ph – (866) 392 -5100 Fax- (718)392 -7272 CERTIFICATIONS The US SBA: GSA IT schedule 70 GSA Fast II State Of Maryland NY&NJ MPC: The MTA of NY State: NJ Commerce The City of New York Dept. of Business Services NY Dept. of Economic Dept The Port Authority of NY/NJ WBE National Council Chase Manhattan Bank Unique Comp Inc 8(a) GS 35 F-0588 T STARS MWBE MBE DBE MBE WBE MWBE MWSBE WBE MWBE 20