Unified Communications on UCS Даниил Кириллов daniil kirillov flane

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Unified Communications on UCS Даниил Кириллов daniil. kirillov@flane. ru

Cisco Collaboration Unified CM Unity Connection IM & Presence Contact Centre Express Unified Communications Customer Collaboration Contact Centre Enterprise Customer Voice Portal Business Edition Gateways HCS Tele. Presence Endpoints Webex Social Cisco Jabber Tele. Presence infrastructure Collaboration Applications Tele. Presence © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public Capture, Transform, Share Cloud Services & solutions

… and Virtualisation will be the only Option Non Virtualised Media Convergence Servers (MCS) End of Sale in October 2013 BRKUCC-2225 © 2014 Cisco and/or its affiliates. All rights reserved. CUCM 10. 0(1) is a virtualonly release Cisco Public

Application Design: Same. Hardware Design: Different Unified CM Mediasense Unified CCE V Same Design rules, same HA design Same UC Deployment Models Same Software Typically Same number of “servers” Application Design: Same or V VM for CUCM Pub VM for CUCM Sub VM for Mediasense Hardware Design: Different VM for CCE physical servers Version 10 or higher virtual servers (VMs) on physical server © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

TRC – Cisco UCS Architecture Overview UCS C-series TRC’s (C 220, C 240, C 260) UCS B-series TRC’s (B 200, B 230, B 440) UCS 6200 Fabric Interconnect UCS 5108 Chassis FC Catalyst UCS 2200 Fabric Extender Nexus MDS LAN SAN FC FC SAN Storage Array © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Business Edition 7000 Modular Design for Enterprises What is it? Server preloaded with virtualisation software and Collaboration application software suite Single-SKU solution for easy quote and delivery. Just add licensing. Scale-out, stackable / modular building block - price-optimised for deployments 1000+ users BE 7 K-K 9 or BE 7 K-K 9 -XU Add server(s) to support more users, devices, applications Preloaded 9. 1 Collaboration software 5. 1 virtualisation software Ideal solution to seed Collaborative services and tools – increase attach for video, contact centre, and conferencing © 2014 Cisco and/or its affiliates. All rights reserved. UCS C 240 M 3 SFF Cisco Public

Update for Collaboration System Release 10. 0 planned, not yet committed Cisco Business Edition 7000 Preloaded Server Ships Ready-to-Activate Release set subject to change “Cisco Collaboration 9. 1 suite” Prime Collaboration Provisioning 9. 5 Unified Communications Manager 9. 1(2) IM & Presence 9. 1(2) Paging Server 8. 4 Unity Connection 9. 1(2) VCS X 7. 2 Preloaded Collaboration Software (unlicensed / licenses sold separately) - Same suite of apps and versions as BE 6000, ready-to-install - Same preload files as BE 6000 except for PCP and VCS - CUWL/UCL, VCS, PCP licensing sold separately Emergency Responder 9. 0 Unified Contact Centre Express 9. 0 10. 0 Preinstalled Virtualisation Software - Same as BE 6000: VMW-VS 5 -HYP-K 9; licensed with v 5. 1 master serial number, e. Delivery-only, ready-to-run Cisco UC Virtualisation Hypervisor 5. 1 U 1 Server Hardware, Preconfigured Cisco UCS C 240 M 3 SFF TRC#2 -UCS C 240 M 3, with BIOS, RAID, disk formatting, firmware, drivers, ready-to-go © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

Capacity Comparison VM VM VM # Apps VM VM VM 2 X-Large TRC* VM VM VM (Small Plus TRC) VM VM Extra-Large TRCs* VM BE 6000 HD Server VM VM VM Large TRCs* BE 7000 (New Medium TRC*) VM BE 6000 MD Server (Small TRC) VM VM *VM counts are averages/examples only and vary by design. Medium TRC* #Users <1 K users (1. 2 -2. 5 K devices) 1 K-5 K users (<15 K devices) © 2014 Cisco and/or its affiliates. All rights reserved. >5 K users (>15 K devices) Cisco Public

Hardware Roadmap (Subject to Change) Q 4 CY 13 Westmere-EX (E 7 v 1) Sandy Bridge-EP/EN (E 5 v 1) Specsbased E 7 -xxxx @ 2. 0+ / 2. 40+ GHz E 5 -xxxx @ 2. 0+ / 2. 50+ GHz 2 XL TRC Add E 5 -xxxx v 2 @ 2. 0+ / 2. 50+ GHz Define Min CPU Spec Use EOS B 230 M 2 TRC#1 L TRC E 7 successor Ivy Bridge-EP/EN (E 5 v 2) B 440 M 2 TRC#1 XL TRC 1 HCY 14 Replace EOS C 260 M 2 TRC#1 2 HCY 14 Replace Cover via Min CPU Spec Retire - use Large TRCs. C 240 M 3 TRC#1 B 200 M 3 TRC#1 M TRC BE 6 K HD / C 220 M 3 TRC#3 S TRC New Rack TRC with new CPUs C 220 M 3 TRC#1 S+ TRC BE 6 K MD / C 220 M 3 TRC#2 XS TRC E 5 successor New BE 7000 / Rack TRC with new CPUs BE 7 K / C 240 M 3 TRC#2 Replace BE 6 K – planned, not committed © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public New BE 6 K HD / Rack TRC with new CPUs New BE 6 K MD / Rack TRC with new CPUs

TRC – Allowed Deviations Component Server Model/Generation Model CPU ✔ Within the same family Quantity and # cores Speed Physical Memory DAS Storage Quantity, RAID, technology Disk size Disk speed C-series (NIC Type, vendor, technology) Adapters ✖ Modifications Allowed? C-series (NIC card quantity) B-series (Mezzanine card) © 2014 Cisco and/or its affiliates. All rights reserved. ✖ ✔ Yes, if higher ✖ ✖ ✔ Yes, if higher ✔ Cisco Public

Specs-Based – Why? “Flexibility” Tested Reference Configuration (TRC) Business Edition 6000 Business Edition 7000 Specs-Based 3 rd-Party UC on UCS Any Server Less More “Choices” Existing Investment Leverage More “Assurance” “Simplicity” “Tell me what to do…” Less “I know what I’m doing…” TAC Notes http: //www. cisco. com/en/US/customer/products/ps 6884/products_tech_note 09186 a 0080 bf 23 f 5. shtml © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

Specs-Based – Requirements TRC Limited Cisco UCS servers Limited CPUs Limited DAS & FC/FCo. E SAN only Specs-Based Any server More CPUs options ANY Server on VMware HCL Xeon 5600 or 7500 with speed 2. 53+ GHz E 7 -2800/4800/8800 with speed 2. 4+ GHz E 5 -2600/4600 with speed 2. 5+ GHz E 5 -2400/4600 with speed 2. 0+ GHz (Restricted UC Performance) E 7 -2800/4800/8800 with speed 2. 0+ GHz (Restricted UC Performance) Any Storage compatible with Server and VMware E. g. Other DAS configs, FCo. E, i. SCSI, NFS NAS Flexible DAS & SAN Any adapters compatible with server and VMware Select HBA & 1 Gb. E NIC only Flexible adapters v. Center required (for logs and statistics) Optional Required © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

What about ISR Blades? AXP SRE Older - no support UCS Express Older - limited support √ SREV-910 X Other SREV-9 xx - CUCM 8. 6 controlled release: US Do. D only. - CUC “specs-based” only - Media. Sense 8. 5(4)+ UCS E-Series Specs-based-only support • E 140 D/DP M 1 Uncommitted Roadmap for UCS E-Series • E 160 D M 1 E 160 DP M 1 - Plans to provide UCS E-series based TRC - No TRC until Midmarket packaged offer figured out. - UCS E-Series M 1 vs. M 2 roadmap may impact timing - CPU GHz too slow for Specs-based (E 5@1. 8 GHz) or not enough available drives/IOPS - No TRC until Midmarket does one – see the BE 6 K PMs. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

Deployment Sizing Unified CM Media. Sense Unified CCE Application Design: Same 1 - Which VM template? How many VMs? or Hardware Design: Different © 2014 Cisco and/or its affiliates. All rights reserved. 2 - How many VMs per server? 3 - How to mix apps on a server? Cisco Public

1 - Which VM Template - How many VMs? Same Application Design: – Use SRND for design guidance and sizing guidance – Use UC Sizing Tool to validate Sizing With Virtualisation Capacity dependency Capacity, scale, redundancy increase VM template Host performance (full vs. restricted) Add virtual machines Previously with MCS servers MCS server model (Hardware) Add MCS servers Might require additional host In general, Number of MCS servers = Number of VMs © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

Sizing Validation UC Sizing Tool Available to Partners, Cisco Account Teams, and Cisco Advanced Services http: //tools. cisco. com/cucst © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

Design: “Collaboration VM Placement Tool (VMPT)” www. cisco. com/go/vmpt 1. 2. 3. 4. 5. Optimised for BE 6 K, BE 7 K and UC on UCS DAS TRCs. Future = improve Specs-based support. Implements most rules from www. cisco. com/go/uc-virtualized (still gaps with UCCE for example) Use after SRND or Sizing Tool – XML import. Exports PDF of your design. Manually convert to UCS/VMware SKUs. Exploring future BOM generation. Post roadmap asks here: https: //communities. cisco. com/thread/35896 More Info at: http: //docwiki. cisco. com/wiki/Readme_for_Cisco_Collaboration_Virtual_Machine_Placement_Tool © 2014 All rights reserved.

2 - How Many VMs can I have on a Server? CPU – The sum of the UC applications v. CPUs must not exceed the number of physical cores of the server (1: 1 mapping between v. CPU and physical core, No CPU oversubscription) – With Cisco Unity Connection only, reserve an additional physical core per server for ESXi Memory – The sum of the UC applications RAM (plus 2/4 GB for ESXi) must not exceed the total physical memory of the server (No memory oversubscription) © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

3 - How to Mix Apps on a Server (Co-Residency)? None Limited UC with UC only Full None: No co-res None Virtualisation Domain Limited: Co-res with specific applications suite and OVA size Limited Virtualisation Domain UC with UC Only: Co-res with Cisco UC applications only (see previous Full: Co-res among Cisco UC application, Cisco non-UC and 3 rd Party applications © 2014 Cisco and/or its affiliates. All rights reserved. UC with UC only Virtualisation Domain Full co-res Virtualisation Domain Cisco Public 3 rd Party Apps (Cisco or Non Cisco) ) Examples: Cisco Nexus v 1 k Cisco ISE Cisco v. WLC VMware v. Center VMware VSA Windows AD

3 - How to Mix Apps on a Server (Co-Residency)? None Limited UC with UC only Full None: No co-res Limited: Co-res with specific applications suite and OVA size Example: Meeting. Place Examples: CCE Logger 8. x CCE HDS 8. x UC with UC Only: Co-res with Cisco UC applications only (see previous Examples: CUCM 8. 6(1)CCX 8. 0 CCE Logger 9. x Full: Co-res among Cisco UC application, Cisco non-UC and 3 rd Party applications Examples: CUCM 8. 6(2)+ CCX 8. 5+ © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public 3 rd Party Apps (Cisco or Non Cisco) ) Examples: Cisco Nexus v 1 k Cisco ISE Cisco v. WLC VMware v. Center VMware VSA Windows AD

VM Placement Best Practices Not all UC apps are compatible with all ESXi versions. Mix different types of nodes on the same host. Rack Server #1 Rack Server #2 CPU-1 ESXi CUC CUP-1 Core 2 Core 3 SUB 2 CUC (Active) Core 4 Core 1 Core 2 Core 3 CPU-2 Core 4 Core 1 Core 2 Core 3 CUC CUP-2 ESXi CUC SUB 1 Core 1 CPU-2 Core 4 Core 1 Core 2 (Standby) Core 3 Distribute UC application nodes across UCS blades, chassis and sites to minimize failure impact. Plan for future growth, server maintenance, or UC application upgrades possibly requiring more resources. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public Core 4

IOPS Guidelines: To Help Keep Latency Low Unified CM BHCA Average. IOPS 10 K ~35 25 K ~50 50 K ~100 CUCM upgrades generate 800 to 1200 IOPS in addition to steady state IOPS ~60 VMsize Average. IOPS Peak. IOPS ~130 ~715 4 v. CPU(10, 000 users) Unified CCX Average. IOPS 2 v. CPU(5, 000 users) Unity Connection VMSize 1000 users Presence ~220 ~870 VMSize Average. IOPS Peak. IOPS 2 v. CPU(300 agents) ~1500 More details in the docwiki: http: //docwiki. cisco. com/wiki/UC_Virtualization_Storage_System_Design_Requirements © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

Storage Requirements with DAS TRC • • Disk Characteristics • Specs-based Disk Size must be the same. Disk Speed must be the same or higher. Disk quantity, technology, form Customer’s choice as long as: • Compatible with Server model and VMware • Performance and capacity requirements are met factor, and RAID configuration must match exactly. IOPS calculation needed? No IOPS calculation not needed with DAS TRC, sizing based on CPU/memory/storage capacity). Recommendation: Spread the VM across the volumes © 2014 Cisco and/or its affiliates. All rights reserved. Use TRC as a reference. Otherwise, yes. Cisco Public

How Many NIC Ports do I Need? To determine number of NIC ports required, use Bandwidth Formulas available in the SRNDs. – For Unified CM, calculate BW requirements using the Collaboration SRND: Intra-Cluster Communications Services (ICCS) Database Replication Voice Signalling (SIP/SCCP/MGCP) Voice Media (with Mo. H, SW MTP, SW CFB, etc…) TFTP Only account for traffic in/out of the host (not within host). With redundancy, need 2 x number of ports. Network traffic with Cisco UC applications is usually relatively low except for video recording and streaming. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

Back up Strategies VMware Copy (or also v. DR) allowed but VM has to be powered off. VMware. Copy/ Clone Cisco. Disaster. Recovery System(DRS) Backup can be taken when VM is running No Yes Storage footprint Can be large Small Restore time Short Longer Best Practice: Always Perform DRS Back Up Can also use VMware Copy if need fast restore time (VM has to be powered off) © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

Installing UC App Prepare Storage Install VMware ESXi Create new VM using an OVA – Use the OVA available on cisco. com for virtual HW settings and for Disk Alignment – Use the correct version of the UC app cucm_10. 0_vmv 8_v 1. 7. ova UC App release VM Hardware Version ESXi 4: vmv 7, ESXi 5: vmv 8 – When deploying the VM template, select VM size Install UC application © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public OVA Version

Deployment Models Options Again – – Same design rules with virtualisation Same deployment models Same software Mixing MCS and virtualised servers in the same cluster with CSR 10 no longer supported Exception: Services based on USB and Serial Port not supported – Fixed audio Mo. H (live audio stream) Mo. H Server Workaround: Multicast Mo. H only using ISR router with an E&M or FXO port Multicast enabled Live Audio Source More details in the UC SRND: www. cisco. com/go/ucsrnd © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public

Summary Perform the Application Design as usual – Deployment Model, High Availability, OVA size, number of VMs… Cisco Collaboration SRND: www. cisco. com/go/ucsrnd UC sizing tool: http: //tools. cisco. com/cucst Application Design: Same Docwiki: www. cisco. com/go/uc-virtualized Perform Hardware Design – – Select type of platforms (TRC vs. Specs-based, B vs. C, …) Perform Sizing and VM placement Perform Storage and Network Design Plan on how to deploy UC virtualisation (Installation, Migration, …) Docwiki: www. cisco. com/go/uc-virtualized VM Placement Tool: tools. cisco. com/ucs © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Public Hardware Design: Different

Спасибо за внимание! daniil. kirillov@flane. ru skype: daniel. kirillov