Transportation and Sheltering Status Report ESF 1 and

Transportation and Sheltering Status Report (ESF 1 and 6) 2009

Focus / Agenda ü Registering and Manifesting ü Transportation Plan ü Sheltering Operations ü Disaster Food Stamp Program

Mission ü Create a unified long-term plan for reliable transportation and sheltering through a collaborative effort between the state agencies, evacuating and sheltering parishes, the federal government, nongovernmental organizations and sheltering host states.

Intent ü Ensure a successful Publicly Assisted Evacuation, through coordination with local officials so that our citizens are cared for during a State / Federal declared emergency. ü Provide life safety support so that affected persons are removed from harm while away from their homes.

ESF-6 Registration and Manifesting

Historical Background • Issues • Phoenix Database System • Connectivity • Integration of the Registration/Manifesting • Evacuee volume • Resource Intensive

Registration System ü Automated (Phoenix Data Base) § Requires § Pre adequate access to Internet Registered ü Manual (Paper Ticket) § Not dependent on Internet access at the Parish Pickup Point (PPP) § Starts the process early § Dependent on evacuee / staff support

Manual Process ü Starts at the City “Collection Points” ü Tickets to be filled out prior to entering the Transportation Terminal ü “Wrist Bands” issued to each evacuee connected to the “ticket” number ü Support personnel verify the info, provide the evacuee with a copy of the ticket and have them board transportation (Bus, Train, Shuttle to Airport)

Manual Process (Con’t) ü Tickets link family members ü Pet owners tickets and wrist bands link with the pets bands ü Upon arrival at the shelter the bus driver will hand over his copy of the tickets / manifest to the Shelter Manager

4 Copies Top- DSS 2 nd- LOEP 3 rd- Bus 4 th- Evacuee

Alario Center, Yenni Building, Lake Charles Civic Center Courses of Action for Evacuee Registration Primary=Automated Processing Contingency=Manual Processing

Union Passenger Terminal Course of Action for Evacuee Registration Primary=Manual Ticket Processing (Data input while buses in route to shelters)

ESF-1 State Assisted Transportation Operations

Transportation Resources ü Landstar § § 700 Coaches 35 Para-transits ü Department of Education § School Buses & Handicap Transports ü LANG § School bus drivers ü Department of Agriculture & Forestry § § 35 Ventilated / Climate Controlled Pet Transports 10 Cargo Vans

Vehicle Staging Area VSA Site Representatives Manager Security Coordinator (1) Bus Coordinator (1) Logistics Coordinator (1) Voluntary Agency Representatives Vendor Representatives Check in and Check out staff (2) Ops Briefing Coord (1) Parking Staff (2) Staffing Per 12 hour shift = 9 Total

Canopy QA QC Check in Driver Debriefing Area Maintenance Area Entrance Log in L A N E 1 L A N E 2 Canopy Mission Briefing Area NO GO Lane Bus Kits Mobile Dispatch Unit MRE H 2 O Fuel Sleeper Coach R E A D Y L I N E Vehicle Staging Areas (Cont’d)

VSA LOCATIONS ü Zephyr Field § 6000 Airline Dr. , Metairie, LA 70003 ü Shreveport (State Fairgrounds) § 2901 Pershing Blvd. , Shreveport, LA 71109 ü Alexandria (LSU A) § 8100 HWY 71 South, Alexandria, LA 71302 ü Lake Charles (Chennault Air Field) § 3650 J. Bennett Johnson, Lake Charles, LA 70615 ü Monroe (TBD)

DOTD LNOs ü Wherever State Bus assets are Loading (PPPs), Unloading (Shelters) or Staging (VSAs) ü DOTD LNOs will be included on Host State LNO Teams

PPP LNO Duties ü LNO Lead interfaces with the PPP Incident Commander and provides bus info to the VSA Manager and the ETC ü LNOs direct buses to DSS identified shelter locations ü LNOs report Bus ID, Departure/Arrival info and #pax to the DOTD EOC ü LNO Coord requests replacement buses directly from the VSA Manager

Shelter LNO Duties ü Report Bus ID, arrival info and # pax to the DOTD EOC ü Coordinate with shelter managers for evacuee convenience transport runs ü Request replacement buses directly from the VSA manager for re-entry

Bus Evacuation Information Flow DOTD EOC ETC Web EOC Bus Evac Tracking Board Update SEOC and UCG Operational Updates Shelter Destination Info VSA Manager Bus Replenishment requests Parish Pickup Point Lead LNO Bus Dep time Destination # Pax UCG= Unified Command Group SEOC= State Emergency Operations Center ETC= Emergency Trans Coordinator VSA= Vehicle Staging Area

Web. EOC Bus Tracking Board ü Patterned after an airport arrival and departure monitor ü Provides real time bus status during all phases ü Designed primarily to be displayed in the GOHSEP over watch or wherever real time bus status information is required, to include the Parishes ü ESF-1 EOC maintains write permissions, all others read only ü Accessible 24/7 via Web. EOC ü Ability to Sort

ESF 6 SHELTERING OPERATIONS

Management / Staffing Structure ü Incident Command Organization § Manager, Operations, Planner, Admin / Finance, Logistics § DSS Lead Area Manager to have overall control for the shelter in conjunction with the Local Parish Officials ü Additional Stakeholders § Local OEPs / Shelter Task Force § LA Dept Agriculture & Forestry § DOTD § LA State Police § LA National Guard § Dept Health & Hospitals § LA Workforce Commission § LA Dept of Education § Division of Administration § American Red Cross ü Employ shelter residents by vendors where feasible

Critical Transportation Needs Shelter Capacities ü Planning estimates are for this season § 50, 000 residents for a full coastal evacuation ü Last year § 37, 000 residents sought shelter in both IN and OUT of state CTNS § ARC also sheltered 37, 000 General Population evacuees of a possible 68, 000 spaces

CRITICAL TRANSPORTATION NEEDS SHELTERS STATE and PARISH RUN TO BE USED 2009 Bastrop Madison (1500) Monroe Accent Building (1700) Shreveport Jewella (2, 000) Alexandria New State Shelter (1500) Shreveport (Billeting) (1500) Greenwood Shreveport Atkinson (2, 000) Shreveport Hirsch Coliseum (1, 600) Shreveport Riverview Theater (500) 12, 300

MEDICAL SPECIAL NEEDS SHELTERS (MSNS) and Federal Medical Stations (FMS) Bossier City Bossier Civic Center Monroe -ULM Ewing Coliseum Grambling (FMS) 2, 750 Baton Rouge – LSU FMS Alexandria (FMS) Baton Rouge - LSU Maravich Center LSU Alexandria Hammond - SLU Kinesiology Bldg. Lake Charles - Mc. Neese Recreation Complex (FMS) Lafayette Heymann Center Thibodeaux - Nicholls Ayo Hall

SEX OFFENDER SHELTER HOMER Wade Correctional Center 120

American Red Cross Initiative ü ARC is partnering with DSS to identify excess general population spaces within their inventories to fill a gap required to meet this seasons requirements ü A percentage of spaces within their shelters will be designated for CTN evacuees ü Current capacity commitment is 11, 000 spaces

ARC DECISION PROCESS ü National Shelter System (NSS) - Louisiana • Sorted - by parish • Reduced - list to those sites within “host parishes” during an evacuation • Grouped - into shelters with capacity over 500 • Verification - ARC local chapters ensure agreements, surveys, viability • Sub grouped - by order of use Public Facilities, Faith Based, Schools • Extracted - largest public facilities using 80% of total capacity • Cross Referenced - with lists provided by FP&C, Board of Regents • Finalization- agreed upon with ARC and to be vetted with host parishes and sites to verify CTN housing capabilities • Coordination – coordinate with other stakeholders (support agencies, vendors, locals)

Out of State Planning Capacities ü Air Evacuation § § Ft Smith, AR – 2, 000 Louisville, KY – 5, 000 Knoxville, TN – 1, 000 Nashville, TN – 1, 000 ü Train § Memphis, TN – 3, 000 ü Bus § § § Texas – 10, 000 Georgia – 5, 000 Arkansas – 2, 000 ü Total § 29, 000 Potential

Logistical Support ü Vendor supported wrap around services § Execute contract up on State Declaration of the Governor ü Shelters to be stocked with 3 days supply of Meals Ready To Eat (MRE), water, cots / blankets and comfort items ü Backup logistical support to be conducted on site with local vendors

Human Services ü ü ü ü Federal / Local health care at CTNS § 2 nurses to provide medical monitoring at state-operated CTNS § 2 ambulances and paramedics staged at state-operated CTNS Child Services § Child respite services § DSS. OCS plan for unaccompanied minors Elderly / Disabled Services § Make more accessible for persons with disabilities § Make Essential Durable Medical Equipment (DME) and Consumable Medical Supplies (CMS) available § Recreational activities Interpreters § Provide communication assistance for Signing and Foreign Languages § Board of Regents & Contract Vendors Mobility Support for Convenience Transports Volunteer-based Response Effort: Personal Care Attendant (PCA) Services § MOU between DSS and DHH/LAVA (Louisiana Volunteers in Action) Volunteer-based Response Effort: Mental Health Counseling

Communication & Public Information ü Television & Radio capability to monitor local, national and weather stations ü Phone banks with local phone companies for evacuees to make brief calls ü Working to have local officials from evacuated areas visit the shelters ü Public Awareness Campaign § § Community outreach meetings Informational briefs on what to expect at shelters Designate a shelter Public Information Officer (PIO) Establish capability to broadcast local news from the evacuees home towns ü 211 § Information Centers

Shelter Security

Shelter Security ü LSP is primary ESF-13 agency ü Primary goal is a safe environment for evacuees and shelter staff ü LSP conducts security assessments/plans § Planning in conjunction with DSS, local LE, local OEP directors, and other stake-holders ü LSP personnel assigned to each shelter 24/7 as security coordinator

Shelter Security ü State-wide shelter security coordinated at LSP EOC ü Principles of shelter security concept § Access control § Exterior security § Interior security § Law enforcement liaison for emergency response

Disaster Food Stamps Program

Enhancements ü Reduced Waiting Time § § Web-based pre-application process completed by client or through Call Center Support Applicants will come to a DFSP site based on an alphabetical system ü Increased Service and Information § Call Center with Interactive Voice Response and Customer Service Representative assistance to support pre-application and provide information ü Legacy System Enhancements § Legacy System enhanced to alleviate issues experienced in the past

Process ü Year Round Pre-Application § Clients can utilize the pre-application process year round to pre-apply for a named disaster (current food stamp recipients do not need to apply) ü DFSP Approved § FNS approves DFSP for declared disaster parishes § DFSP sites opened for 7 days § Clients will come to sites based on alphabetical system § Workers will review and update client’s pre-application § Approved applicants will be issued a DFSP electronic benefits card

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