The USS Ultimate Success Secrets Respect Autonomy Sky-high Aspirations

The USS/Ultimate Success Secrets: Respect, Autonomy, Sky-high Aspirations Tom Peters/11. 10. 2005

Respect!

“We behaved as if we were guests in their house. We treated them not as a defeated people, but as allies. Our success became their success. ” —“How One Soldier Brought Democracy to Iraq: The Mayor of Ar Rutbah” (MAJ James Gavrilis/USA Special Forces, Foreign Policy magazine, 10. 29. 09)

“We were friendly and respectful whenever we met a Bedouin or farmer, often sharing tea with them in the middle of the open desert. Our behavior sent the clearest message: We cared more about the people of Ar Rutbah than did the Fedayeen. After all, we had done everything possible to limit damage to civilian infrastructure and private property. … We treated enemy wounded and distributed contraband food. I stopped our final assault to institute a day-long cease-fire as a gesture to the people of the city. ” —“How One Soldier Brought Democracy to Iraq: The Mayor of Ar Rutbah” (MAJ James Gavrilis/USA Special Forces, Foreign Policy magazine, 10. 29. 09)

“Don’t belittle!” —OD Consultant

Amen! “What creates trust, in the end, is the leader’s manifest respect for the followers. ” — Jim O’Toole, Leading Change

“It was much later that I realized Dad’s secret. He gained respect by giving it. He talked and listened to the fourth-grade kids in Spring Valley who shined shoes the same way he talked and listened to a bishop or a He was seriously interested in who you were and what you had to say. ” —Sara Lawrence-Lightfoot, Respect college president.

“The deepest human need to be appreciated. ” is the William James

“The two most powerful things a kind word and a thoughtful gesture. ” in existence: Ken Langone, CEO, Invemed Associates (from Ronna Lichtenberg, It’s Not Business, It’s Personal)

Sky-high Aspirations!

Make It a Grand Adventure!

Quests!

Organizing Genius / Warren Bennis and Patricia Ward Biederman “Groups become great only when everyone in them, leaders and members alike, is free to do his or her absolute best. ” “The best thing a leader can do for a Great Group is to allow its members to discover their greatness. ”

Yes!!!!!!!!! “free to do his or her absolute best” … “allow its members to discover their greatness. ”

The “Big Two”!

35 years in the baking …

De-central-iza-tion!!

Ac-counta-bil-ity!!

“HOW THE COAST GUARD GETS IT RIGHT” —Headline, Time, 10. 31. 2005 *Autonomy *Flexibility *“Perhaps the most important distinction of the Coast Guard is that it trusts itself”

Speed/ Expectations!

Participant: “How long does it take to bring about significant change? ” TP: “Whatever you say. ”