The Successful Job Search From Preparation to Closing

The Successful Job Search: From Preparation to Closing the Deal Session 2: Interviewing Tips Developed by: Presented by: Presenter may insert organization name and/or logo here – logo must be proportionate to ASPR Logo

Acknowledgements • ASPR would like to acknowledge and thank the following organizations that contributed to the development of this presentation: • • • Baystate Health Bright Health Physicians of PIH Cleveland Clinic Foundation Dean Clinic The Nebraska Medical Center Upstate New York Physician Recruiters

What Do I need to Know? • • Timelines – When Do I Start Looking? Self-Assessment – What Do I Want? In-House v. Out-House Curriculum Vitae and Cover Letter And The Search Begins! The Interview – Tips and Expectations Compensation and Benefits (Session 3) Contracts and Negotiation (Session 3)

The Phone Interview • Pre-schedule a time convenient for you when you will have no distractions (on-call nights are not a good idea) • Set aside adequate time • If you are unable to make the call or foresee distractions – request to reschedule • Use a phone line with a good connection

The Phone Interview • The phone interview could make or break an invitation for an on-site interview • Be PREPARED! − Prepare a list of questions − Check out the practice and community websites − Get names of key decision makers • Communicate honestly • Remember…they can’t see your face − Be enthusiastic and sincere − Be aware of the tone of your voice

The Phone Interview Questions to Anticipate: • Why are you pursuing this opportunity? − Type of Practice you are looking for − Type of Community you want − Lifestyle needs • Questions regarding malpractice history, license suspensions or restrictions, etc. • When would you be available to start? • Discuss any visa related issues • Behavioral Interviewing is being used more frequently – prepare for these questions

The Phone Interview Questions to Ask: • Organization structure, Partnership, Call, Benefits, Malpractice, etc. • Why are they recruiting? Growth? Retirement? Replacement? If a replacement, try to find out why • Physicians – who are they? Training, duration in organization, group personality dynamics, etc. • Community/Lifestyle/Personal Needs

The Phone Interview • Salary should not be your first question – ask later on at an appropriate time • Ask for an information packet on the organization and community • Ask what the next step is – often you will have another phone call prior to being invited to interview

Evaluate • Decide if this is a job you’d consider accepting before taking the time to interview – you only have so much time to devote to interviews – use it wisely • Pre-employment (or pre-interview) credentialing paperwork may be required • Be sure to complete whatever paperwork is requested ASAP!

Preparing for the Interview (Site Visit)

Preparing for the Interview (Site Visit) • Continue to do your homework • Consider special concerns you would like addressed while visiting the community: − Schools − Cultural activities − Religious activities − Sports/Leisure activities − Spouse’s career − Other… • Share these with your in-house recruiter!

Interview Tips • Bring your spouse or significant other • Be prepared and READ all materials that have been forwarded to you • Dress and behave professionally • Bring copies of your CV • Be punctual • Turn your cell phone OFF

Interview Tips • Make eye contact • Smile! • Use a firm handshake • Remain positive throughout the visit (even if you’ve answered the same question 5 times) • Be yourself – we want to know who you are!

Interview Tips • Behavior-based Interviewing is prevalent: − Premise---Past behavior is the best predictor of future behavior − Sharing specific ‘true stories’ − Helps determine fit with the organization’s culture • Example Questions: − Tell me about a time… − Describe for me… − Give me an example of a specific • 3 Elements of Your Response (SBO): − − − Describe a specific past Situation you’ve encountered Relay your Behavior related to the situation What were the Outcomes?

Interview Tips • Understand the expectations of the practice: − − − Clinical Cultural (mission, vision, values and how you’ll fit) Productivity (how structured) Path to Partnership (time and buy-in/buy-out details) Call (ratio & format) • Other topics to address: − − − − Practice and Administrative Structure / Governance Market setting, competition, group reputation, Patient and payer mix Mentoring Marketing the new practice Support staff, office, equipment, technology, etc. Scheduling Referral patterns and specialist support

Interview Tips • Assess the Community: is this a place you and your family could be comfortable living? − Tour the area with a realtor to assess the housing market − Visit schools or daycares − Visit grocery stores, restaurants, shops − Evaluate the cultural and recreational opportunities available – • attend a concert or event while on your visit • visit the local gym, dance studio, • go on a hike, play golf, ski, etc. • check out the local craft store

Post-Interview • Promptly send Thank You notes to all involved with your interview − Hand written notes go a long way! − At a minimum, send an email • Follow-up with any questions you have • Be responsive to additional requests for information • If NOT interested; be honest right away • If you ARE interested, begin to make a list of your negotiation points

Next Session • Understanding and Negotiating Contracts • Compensation • Benefits • Malpractice Insurance • Offer Process • Contract Terms • Negotiation • Closing the Deal