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The Sherwin-Williams Co. n n Indiana University POOPs session September 7, 2000 T. Kevin The Sherwin-Williams Co. n n Indiana University POOPs session September 7, 2000 T. Kevin Ryan, Area Human Resources Manager Bill Rafie, Indianapolis District Manager The Sherwin-Williams Company

The Sherwin-Williams Company n n Circa 1866 Fortune 500 Company Net Sales = $ The Sherwin-Williams Company n n Circa 1866 Fortune 500 Company Net Sales = $ _$5 Billion___ Net Income = $ __$304 Million The Sherwin-Williams Company

The Sherwin-Williams Company n Vertically Integrated SHERWIN-WILLIAMS COMPANY Consumer Group The Sherwin-Williams Company Stores The Sherwin-Williams Company n Vertically Integrated SHERWIN-WILLIAMS COMPANY Consumer Group The Sherwin-Williams Company Stores Group Automotive Division

The Sherwin-Williams Company n Consumer Group Comprised of 3 Functions A. Manufacturing B. Logistics The Sherwin-Williams Company n Consumer Group Comprised of 3 Functions A. Manufacturing B. Logistics C. Marketing/Sales 1. Private Label Brands 2. Specialty Products The Sherwin-Williams Company

The Sherwin-Williams Company n Automotive Division Develops, Manufactures & Markets motor vehicle finish and The Sherwin-Williams Company n Automotive Division Develops, Manufactures & Markets motor vehicle finish and refinish products. Marketed through: • Sherwin-Williams Automotive Branches • Independent Jobbers/Distributors The Sherwin-Williams Company

The Sherwin-Williams Company n Stores Group • United States, Canada, Puerto Rico & Mexico The Sherwin-Williams Company n Stores Group • United States, Canada, Puerto Rico & Mexico • Over 2, 400 Company Owned Stores • Decentralized -- 4 Divisions • Eastern • Southeastern • Midwestern • Southwestern The Sherwin-Williams Company

The Sherwin-Williams Company n Our Markets 20% DIY Commercial 80% The Sherwin-Williams Company The Sherwin-Williams Company n Our Markets 20% DIY Commercial 80% The Sherwin-Williams Company

WHOLESALE MARKET n ARCHITECTURAL COATINGS n PRODUCT FINISHES n INDUSTRIAL MAINTENANCE The Sherwin-Williams Company WHOLESALE MARKET n ARCHITECTURAL COATINGS n PRODUCT FINISHES n INDUSTRIAL MAINTENANCE The Sherwin-Williams Company

ARCHITECTURAL COATINGS n NEW CONSTRUCTION n RENOVATIONS n MAINTENANCE The Sherwin-Williams Company ARCHITECTURAL COATINGS n NEW CONSTRUCTION n RENOVATIONS n MAINTENANCE The Sherwin-Williams Company

ARCHITECTURAL COATINGS n HOMES n COMMERCIAL BUILDINGS – APARTMENTS – HOTELS – OFFICE PLAZAS ARCHITECTURAL COATINGS n HOMES n COMMERCIAL BUILDINGS – APARTMENTS – HOTELS – OFFICE PLAZAS The Sherwin-Williams Company

PRODUCT FINISHES MARKET n ORIGINAL EQUIPMENT MANUFACTURERS – WOOD – PLASTIC – METAL The PRODUCT FINISHES MARKET n ORIGINAL EQUIPMENT MANUFACTURERS – WOOD – PLASTIC – METAL The Sherwin-Williams Company

PRODUCT FINISHES MARKET n CABINETS AND WOODWORKING n CONTAINERS n MACHINE TOOLS n BUSINESS PRODUCT FINISHES MARKET n CABINETS AND WOODWORKING n CONTAINERS n MACHINE TOOLS n BUSINESS MACHINES The Sherwin-Williams Company

INDUSTRIAL MAINTENANCE MARKET n COATINGS NEEDED TO STAND UP TO CHEMICAL SUBSTANCES, CORROSION, AND INDUSTRIAL MAINTENANCE MARKET n COATINGS NEEDED TO STAND UP TO CHEMICAL SUBSTANCES, CORROSION, AND HARSH ENVIRONMENTS The Sherwin-Williams Company

INDUSTRIAL MAINTENANCE MARKET n n n FACTORIES AND WAREHOUSES RAILROADS BRIDGES TEXTILE MILLS FOOD INDUSTRIAL MAINTENANCE MARKET n n n FACTORIES AND WAREHOUSES RAILROADS BRIDGES TEXTILE MILLS FOOD PROCESSING The Sherwin-Williams Company

INDUSTRIAL MAINTENANCE MARKET n n n PETROCHEMICAL PLANTS PULP AND PAPER WASTE WATER TREATMENT INDUSTRIAL MAINTENANCE MARKET n n n PETROCHEMICAL PLANTS PULP AND PAPER WASTE WATER TREATMENT PLANTS PUBLIC WORKS STRUCTURAL STEEL FABRICATORS The Sherwin-Williams Company

The Sherwin-Williams Company n Career Path PRESIDENT & GENERAL MGR VP SALES METRO DISTRICT The Sherwin-Williams Company n Career Path PRESIDENT & GENERAL MGR VP SALES METRO DISTRICT MANAGER CITY MANAGER SALES MANAGER COMMERCIAL BRANCH MANAGER STORE MANAGER SALES REP MANAGEMENT TRAINEE/ASSISTANT MANAGER SUMMER INTERN The Sherwin-Williams Company

Sherwin-Williams University n Focus on your individual professional development. . . 3 PHASES OF Sherwin-Williams University n Focus on your individual professional development. . . 3 PHASES OF MANAGEMENT TRAINING PHASE ONE -- “Training Store” Assignment • 6 weeks • Training Manager: -- Mentor • Learning Assignments • Self-Paced, structured course modules The Sherwin-Williams Company

Sherwin-Williams University n Professional Development Management Training PHASE TWO -- Classroom Training • Five Sherwin-Williams University n Professional Development Management Training PHASE TWO -- Classroom Training • Five Days: Division Headquarters • Division President/General Manager and Division Staff COURSE CONTENT: • Sales Development (Commercial & D. I. Y. ) • Product Knowledge • Financial Management • Operations Management • Staff Management The Sherwin-Williams Company

Sherwin-Williams University n Professional Development Management Training PHASE THREE -- Assistant Manager Assignment EMPLOYEE Sherwin-Williams University n Professional Development Management Training PHASE THREE -- Assistant Manager Assignment EMPLOYEE CERTIFICATION The Sherwin-Williams Company

Sherwin-Williams University n On-Going Professional Development • Store Manager Training • Sales Representative Training Sherwin-Williams University n On-Going Professional Development • Store Manager Training • Sales Representative Training • Specific Seminars: • Product Knowledge • Management • Selling Skills The Sherwin-Williams Company

Sherwin-Williams University n Assistant Manager Responsibilities • Marketing: DIY/Commercial • Financial/Credit Management • Operations Sherwin-Williams University n Assistant Manager Responsibilities • Marketing: DIY/Commercial • Financial/Credit Management • Operations Management • Customer Service • Merchandising • Staff Management The Sherwin-Williams Company

The Sherwin-Williams Company n Manage Your Career Promotions based on: • Merit • Demonstrated The Sherwin-Williams Company n Manage Your Career Promotions based on: • Merit • Demonstrated Performance • Desire • Achievement The Sherwin-Williams Company

The Sherwin-Williams Company n Opportunity • Over 90% promoted from within • Jobs Hotline The Sherwin-Williams Company n Opportunity • Over 90% promoted from within • Jobs Hotline -- Computerized Job Posting System The Sherwin-Williams Company

The Sherwin-Williams Company n Store Manager • Business Generalist • Entrepreneur • Strategist • The Sherwin-Williams Company n Store Manager • Business Generalist • Entrepreneur • Strategist • Leader • Sales Professional • Marketer • Coach • Analyst • Trouble Shooter • Problem Solver Opportunity to manage a “Six Figure” Business The Sherwin-Williams Company

The Sherwin-Williams Company n Benefits Standard Benefits: • Group Life Insurance (non-contributory) • Health The Sherwin-Williams Company n Benefits Standard Benefits: • Group Life Insurance (non-contributory) • Health Care -- includes Dental • Short/Long-Term Disability • Paid Vacations/Holidays Distinguishing Benefits: • Stock Purchase Plan & 401(k) Savings (3 stock splits in last 13 years) • Pension )non-contributory) • Incentives/Recognition Programs • Tuition Reimbursement The Sherwin-Williams Company

TO CONTACT US n WWW. SHERWIN-WILLIAMS. COM n T. KEVIN. RYAN@SHERWIN. COM n 317 TO CONTACT US n WWW. SHERWIN-WILLIAMS. COM n T. KEVIN. RYAN@SHERWIN. COM n 317 594 0083 The Sherwin-Williams Company