The Project Management Skills Shortage Dr Paula Higgins

The Project Management Skills Shortage Dr Paula Higgins Ph. D, PMP Dr Paula Higgins PMP

Outline • • PMA Drivers of Demand A Project Management Story What Skills Shortage Which Certification – Survey Standardisation 7 Sectors to Watch – A global Perspective Training for the Future, Not the Past Dr Paula Higgins PMP

Dr Paula Higgins Qualifications and Professional Status • • Chairperson Project Management Association Member of Project Management Institute Programme Director QAP International Mediation Institute PMI PMP Project Management Professional Doctor of Chemistry Ph. D Lean Six Sigma Green Belt GM Chemical Engineering Multi-national Led wide range of projects Dr Paula Higgins PMP

Framework Project Management Association Key objective q Promote Project Management as a universal skillset which improves competitiveness and employability Approach q Not aligned to any particular accreditation body q Advance best practise training and information q Network of organisations and professionals Dr Paula Higgins PMP

Drivers of Demand • • • Waste, Cost, Delay Reduction Transparency Due Diligence, Accountability Certification = Proof of Competence Process and People Skills Increased Conflict & Disputes Dr Paula Higgins PMP

WHY Certified Project Management Professionals sought to add efficiency, transparency, due diligence and accountability Dr Paula Higgins PMP

Anderson Economic Group 2008 Report • • • Global Projectised Industry Increase by US$4. 5 trillion by 2016 Up to $194 billion at risk 33 million project-based employees by 2016 Project Management skills shortages Professional, Scientific & Technical Dr Paula Higgins PMP

What do Customers Want? FASTER BETTER CHEAPER

Business Excellence “Silos” to Matrix Old World New World • • • Functional Structure Silos Get on with “day job” “projects nuisance” Dr Paula Higgins PMP Strategic Plans Operational Plans CI Projects Matrix Structures Cross-functional Team performance

What does Industry Want? Deliver what the customer wants • § § § Competiveness and Value Competent, Trained, Certified People In scope, on time, on budget, no waste Transparency, Accountability Dr Paula Higgins PMP

A Project Management Story !! How the customer explained it Dr Paula Higgins PMP

A Project Management Story !! How the project manager understood it Dr Paula Higgins PMP

A Project Management Story !! How the design team designed it Dr Paula Higgins PMP

A Project Management Story !! How the operations team made it Dr Paula Higgins PMP

A Project Management Story !! How the project was documented Dr Paula Higgins PMP

A Project Management Story !! How it was supported Dr Paula Higgins PMP

A Project Management Story !! What marketing advertised Dr Paula Higgins PMP

A Project Management Story !! When it was delivered Dr Paula Higgins PMP

A Project Management Story !! What the customer really needed Dr Paula Higgins PMP

A Project Management Story !! The disaster recovery plan!!!!!!! Dr Paula Higgins PMP

What Project Management Skills Shortage? Scope € Dr Paula Higgins PMP People Communication Quality INTEGRATION Risk Purchasing Change

What Other Skills Shortage? Interpersonal and Behavioural § Leadership § Communication & Assertiveness § Dealing with conflict § Delivering results through others § Problem Solving Dr Paula Higgins PMP

Career Progression One Graduates Journey • • 3 rd Level Qualification Involved in Projects Managing and Leading Projects Management & Leadership Role Dr Paula Higgins PMP

What does Industry Want? § Certified Project Managers § Business Optimisation Skills § Strong People Management Skills § Strong Conflict Management Skills Dr Paula Higgins PMP

Which Certification? Globally Accredited Qualification § PMI certifications § Prince 2 Certifications § IPMA Certifications Dr Paula Higgins PMP

PMA Quantitative Survey 2011 Search Volumes 2011 PMI , PMP, CAPM Prince 2 IPMA Total Dr Paula Higgins PMP Numbers % 88, 240 90. 19 7, 080 7. 24 2, 520 2. 58 97, 840

PMA Qualitative Survey Project Types Re-organization and streamlining projects Productivity improvement projects Change initiatives Food & Drink Civil Engineering Mechanical engineering Pharmachem, biotechnology, medical technology Renewable Energy Green Technologies ICT (Information, communication, technology) Financial Services Self-employed Start-up Other – Please specify Dr Paula Higgins PMP 6 26 8 28 1 21 3 23 2 22 3 13 9 19 1 11 1 10 1 5 4

PMA Qualitative Survey Rate statements scale 1 -10 1 Unimportant, 10 very important 1. PM tools are necessary to deliver results to an agreed specification, on time in budget. 2. A structured approach to managing any type of project improves performance, reduces risk, reduces costs and reduces delays 3. Globally recognized PM qualifications will advance the competitive position of my organization. 4. Strong PM skills are important for building a SMART economy 5. Strong PM skills are important for economic recovery 6. Strong PM education and skills will keep and attract jobs in Ireland 7. PM qualification is a pre-requisite for the type of work I/We wish to do 8. A PM qualification will assist me/us to cross skill, improve my employability and even enter new sectors 9 Training and a qualification in PM is solid proof of competence and will allow me/us to take advantage of employment opportunities Dr Paula Higgins PMP 9. 2 9. 5 9. 1 8. 2 8. 0 8. 3 8. 9 9. 6 8. 9

PMA - Project Management Profiles Who am I? • • Redundant qualified civil engineer 15 years experience managing construction projects I don’t have a formal qualification in PM What are my options What the Recruitment Companies said • • Project Management is a transferable skills Get a recognised qualification Preferably PMP Transfer to other industries e. g. renewable energy, software Dr Paula Higgins PMP

PMA - Project Management Profiles Who am I ? • • • Qualified Chemical Engineer Project Management Consultant – Self employed Work is drying up in Ireland Looking at going to Australia or Middle East 10 years experience, Masters Degree Project Management What are my options What I was told at Recruitment Fairs • You will do much better with a Global qualification • PMP is considered the Gold standard in Australia and Middle East Dr Paula Higgins PMP

PMA - Project Management Profiles Who am I? • • • Experienced Civil Engineer Working in UAE for last 9 months for UK Company 8 years experience managing and leading projects I don’t have a formal qualification in PM My contract is due to finish in 4 months What Contracting Organisation said • We are tendering for another large project in UAE • International companies must have PMP certified project managers • Go home on you break, take a course, apply & pass exam Dr Paula Higgins PMP

PMA - Project Management Profiles Who are we ? • • US Insurance Company based in Ireland Global Software House 80 people Plans to expand to 160 by mid 2013 Software engineers trained in Agile What our US Parent Company said • Global initiative to harmonise qualifications • Certified to PMP or CAPM level • Progression in Company contingent on gaining certification Dr Paula Higgins PMP

PMA - Project Management Profiles Who are we • • SME Employ 35 engineers and scientists Design, manufacture & fit high precision instruments Pharmaceutical & Medical Devices Rapid growth, entering global market What our clients are saying • UK: Prince 2 is widely used, but PMP is overtaking it now • US: PMP widely recognised. Considered the standard • Our QMS stipulates Global certification Dr Paula Higgins PMP

7 Sectors to Watch PM Networks Jan 2012 Report Michelle Bowles Jackson • • IT Sector Energy Sector Health. Care Sector Financial Services Sector Construction Sector Aerospace Sector Government Dr Paula Higgins PMP

IT Sector • • Global IT purchases US$2. 15 trillion 2012 5. 5% Growth in 2012 Up US$112 billion from 2011 System integration and IT consulting related services $405 billion Outlook: Some slowing but lucrative Dr Paula Higgins PMP

IT Sector • All Sectors Investing in IT projects • Improve business processes • Cloud or Software as a Service (Saa. S) - 95% organizations maintain/increase - 35% projects underway mid 2011 to migrate from on-premise software to Saa. S Dr Paula Higgins PMP

Energy Sector • Worldwide consumption to grow by 53% to 2035 U. S. Energy Information Administration’s International Energy Outlook 2011 • Project Management still new • Giant oil fields & facilities Libya, Kuwait, Syria, Norway • Gas discovery W Australia = Jobs Project Managers Dr Paula Higgins PMP

Renewable Energy Globally • 1/3 rd world’s electric generating capacity by 2035 U. S. Energy Information Administration report United States • Industry 24% market growth 2013 Dr Paula Higgins PMP

Renewable Energy Sector Emerging Energy Research (EER) market study • • Wind sector to dramatically expand next 10 yrs Europe Dominates NA & Asian to install 25% of new wind farms Europe leaders cost benchmarking & technology Widespread Skills Shortages Project Managers to Heads of Major projects Engineers, Technicians, Operations, HS Dr Paula Higgins PMP

Healthcare Sector • • US, Europe, Australia prospects are high US - 200, 000 new IT jobs by 2015 Australia - 10% growth/year to 2014 EU to digitise all health records by 2015 Healthcare organizations using Accredited Project Managers Dr Paula Higgins PMP

Healthcare Sector • Credentialed project professionals in highest demand “a credentialed project manager will bring to the table a combination of processes and systems, while a non-Project Management Professional (PMP)®-certified project manager may miss something” • Strong interpersonal and communications skills to work well with administrators, doctors and nurses Dr Paula Higgins PMP

Financial Services Outlook Stabilised • Freefall ceased in 2011, U. S. Bureau of Labour Statistics • Increased Financial Regulations & Mergers “Insurance and banking companies are contracting project and program managers for their expertise” Dr Paula Higgins PMP

Financial Sector “Credentialed project managers more likely to win jobs” “Credentialed project managers can be depended upon to use systematic and defined processes, ” “Knowledge of project and program management will go a long way in creating robust systems. ” Dr Paula Higgins PMP

CONSTRUCTION Outlook: Booming in some markets; suffering in others Demand for Credentialed Project Managers to lead teams Opportunities planning and risk manager for major projects at UGL Infrastructure Ltd. , Australia • China: No 1 By 2015, half of the world’s new builds • India: “Set to race ahead of the US & Europe • Canada: By 2020, 5 th largest construction market in the world • Australia: Jobs to increase by 300, 000 to 1. 3 million by 2020 • United States JD Harrison PMP, Pg. MP CH 2 M 22 States increased jobs, 28 states decreased jobs • UK 22 % increase in construction job vacancies in 2011 Dr Paula Higgins PMP

Aerospace Airbus MD IT & HR Consultancy ATG Solutions “There is a huge demand for project managers in aerospace and defense” “These project teams are working on technology that will be coming down the pipeline in 10 to 20 years’ time. ” Dr Paula Higgins PMP

AEROSPACE. “The aerospace industry is experiencing a greater need for experienced and effective project managers who can manage cost, schedule and quality issues while limiting scope creep—all while putting out the myriad of fires that come up during every project, ” D White PMP, Boeing USA Senior Project Manager Cost Reduction Aircraft Programs Dr Paula Higgins PMP

GOVERNMENT • Resources to IT & Infrastructure projects • Project professionals sought to add efficiency transparency, due diligence and accountability • The U. S. Office of Personnel Management Full-time Programme Managers mandatory for funding • New powerhouse nations India & China Road, Airports, Power and IT projects Dr Paula Higgins PMP

PMI ® • • • PMBOK ® Project Management Body of Knowledge 5 Process Groups 9 Knowledge Areas 35 Hours Project Management Training Apply directly to PMI to sit their exam Dr Paula Higgins PMP

PMI ® Project Management Qualifications? PMP® Project Management Professional CAPM® Certified Associate Project Management Pg. MP® Programme Management Professional PMI-ACP PMI Agile Certified Practitioner Dr Paula Higgins PMP

PMI® Eligibility Criteria PMP® Degree + 4500 hrs. PM experience + 35 hrs. PM training OR “High School Diploma” + 7500 hrs. PM experience + 35 hrs. PM training CAPM® 23 hrs. PM training or 1500 hrs. PM experience Dr Paula Higgins PMP

ISO Background Project Management Standardisation • No overarching global project management standard • “What Needs to be Done” • Does not prescribe a methodology • Different definitions and interpretations Dr Paula Higgins PMP

About Forthcoming ISO 21500 • • • Project committee PC 236 Established to develop ISO 21500 Builds on existing standards Applicable to all sectors and sizes Newcomers and experienced PM 35 countries participating Dr Paula Higgins PMP

Draft ISO 21500 • Jan 2012 Paris Ballot • 28/30 = 93% in favour • New standard expected later 2012 Dr Paula Higgins PMP

Benefits of ISO 21500 • • Advancement of the Project Management profession Improved project delivery Efficient tendering processes Consistent terminology Multi-nationals coordinate systems Mobility of project management personnel Framework to map certification programs globally Framework for PM generic principles & processes Dr Paula Higgins PMP

Managing People & Performance Achieving the task Maintaining the team Motivating the Individual

Lean Six Sigma Projects • • • Framework to improve process efficiency Lean Tools remove bad fat DMAIC Six Sigma problem solving Green Belt Projects Savings € 25 K Black Belt Projects – Savings € 100 K Dr Paula Higgins PMP

Managing People & Interpersonal Skills • • • Communication and Assertiveness Conflict Management People Management Team Leading Skills Newly Appointed Managers Middle Managers Fetac Accredited Courses Dr Paula Higgins PMP

Managing Conflict Mediation • Conflict on Increase • Legal Route Costly, Lengthy, Painful • Surge demand for Mediated Resolution Dr Paula Higgins PMP

Why Mediation? • • • Saves time, money and pain Ireland € 200, 000 claim Courts € 46, 000 2 years Mediation € 7, 000 2 months New emerging developments Oblige parties to explore ADR before jumping straight to the legal route Dr Paula Higgins PMP

Master Certified Mediator Dr Paula Higgins PMP

Where can I get this training? www. pma. ie Paula@pma. ie Dr Paula Higgins PMP www. pdlcourses. ie

• • Project Management Association PMA Drivers of Demand A Project Management Story What Skills Shortage Which Certification – Survey Standardisation 7 Sectors to Watch – A global Perspective Training for the Future, Not the Past Dr Paula Higgins PMP

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