The Northern Ireland Youth Smartcard Project A Presentation

The Northern Ireland Youth Smartcard Project A Presentation to the SCNF/London Connects 31 st January 2007 John Mc. Kernan Head of Enterprise Design Authority & CTO

Online. NI Strategy n n n Vision for e-Government in N. I. Gov. /Citizen Relationship transformed Customer choice, service accessibility, responsiveness and social inclusion Services will be joined-up, easy to use and convenient to access. Technology will be the catalyst for change. Delivery & Innovation Division

Background. . Feasibility Study n Lisburn n e. Government Funding n Procurement n Delivery & Innovation Division

Consortium Delivery & Innovation Division

Functional Deliverables §School Meals §Transport §Leisure §Museums/Art Galleries §Incentive Schemes §PR/Marketing §Card Design §Youth Portal Delivery & Innovation Division

Technology § § § Card Type Hardware Software Network Printing JCOP 30 Multi-app Mifare Emulation Delivery & Innovation Division

Technology § § § Card Type Hardware Software Network Printing Infineer POS Windows PC’s/Servers SQL Central Server Delivery & Innovation Division

Technology § § § Card Type Hardware Software Network Printing Identifile PRO ECEBS Multefile Infineer Chipnet 3 Delivery & Innovation Division

Technology § § § Card Type Hardware Software Network Printing Wireless DSL Cisco LAN switches Cisco Router (Firewall feature set) Delivery & Innovation Division

Technology § § § Card Type Hardware Software Network Printing Identifile app. to personalise and print each card via back-end server Delivery & Innovation Division

Youth Portal Delivery & Innovation Division

The Launch – 29 th November 05 Delivery & Innovation Division

Lessons Learnt So Far § Ensure that there is extensive stakeholder engagement from the outset § Set stakeholder expectations at the right level § Identify all the elements of the technical solution § Focus on the 'Why should I use My. Card‘ § It is important to build sufficient contingency into the budget and the timescales § Ensure that the card users are well informed about the card in advance of launch Delivery & Innovation Division

Positive Feedback § § The pupils like the idea of carrying the card and the functionality that it provides; Pupils don’t have to carry cash, which has a number of knock-on benefits e. g. less cash lost, less bullying for money etc. ; Within the canteen, the queue through the till is quicker, with money and stock being easier to count and monitor. In addition, School Principals have said that the feedback from parents has been positive. Delivery & Innovation Division

Not so Positive Feedback § § § The main issue is card breakages and pupils losing or forgetting their cards. Some schools have had more success than others in addressing and overcoming this issue. Revaluation Machines Delivery & Innovation Division

What Happens Next? § § § Continuation of Pilot Roll-out of Card Scheme Partners Stakeholders Funding Delivery & Innovation Division

Plans for Future § § § Vending machines School transport Attendance Proof of Age Government Gateway Delivery & Innovation Division

Roll-out Planning NI Civil Service ELBs Translink C 2 K Issues Other Retailers SC Forums Depts DFP DRD Other Telcos International Councils DENI Commercial Banks Vendors Agencies Ents. & Leisure Issues Strategy Alignment Issues Technology Integration Management Control Ownership Budget Duration Standards/ Quality Cost Scalability Data Access Alignment Management End Users & Operators Issues: Data Protection & Mgt. , Cost, Support & Maintenance etc. Delivery & Innovation Division

NI Youth Smartcard Pilot john. mckernan@dfpni. gov. uk Tel: 028 9081 6015 Mobile: 07876 136913