The New Global Village Global Crossing- One Network. Infinite Possibilities CMS Presentation, Darren Chamberlain, GM of Sales. April 12, 2006
Included in this presentation is… è Values in doing business with Global Channel/CMS è Corporate Overview è…(Who is Global Crossing and Our Channel Partner Difference) What it means for you è Our suite of products and services è…(Where are Agents Winning Big with Global Crossing) è The Offers built to win you more business. è…(Right Now Promotions 2006) your solutions èYour Global Crossing Team
Three Values to take from today è Easy to do business with. Support system, order implementation, 2 different points of contact, 13 years of personal tenure in channel è Committed to the success of the Platinum Agent (CMS) and their Subs. § § § One of a Few C level commitment Fast track to Special Pricing Buy rate for conferencing Promotions, Personal attention è We are here for the long Haul Financially stable in a shaky environment, EBITA + first half 2006, Cash flow positive for the second half of 2006,
Our Assets Global Crossing was founded seven years ago based on an idea ahead of its time … IP. The World’s Largest Wholly Owned, Converged Global IP, MPLS Network: v Core network connects over 300 cities in over 30 countries, delivers services to nearly 500 major cities in over 50 countries v Industry-leading network reliability over “five nines” (99. 999+%) v IP traffic increased from 68 Gbps to 105 Gbps v 29 billion minutes of traffic transported over Vo. IP platform in 2004; currently 56% of the company’s voice traffic. Services: v A fully integrated and interoperable suite of IP and legacy services for enterprises including IP VPN Service, Vo. IP Services and IP Video Customers: v More than 40% of Fortune 500 companies; 700 carriers, mobile operators, ISPs v Satisfaction among industry’s highest, with 82% of customers very satisfied
Some of our Global Partners and Customers Financial Research & Education Tech Transportation Government Carrier
Full Suite of Solutions to Enable Convergence A fully integrated and interoperable suite of IP and legacy services that support a customer’s migration path to a fully converged environment. Traditional Voice Services Data Transport Services Direct Dial Private Line Toll Free Wavelength Web Conferencing Vo. IP Wholesale Data Services Co-location Audio Conferencing IP Video Business Line Services Frame Relay Event Call Remote VPN Access ATM Collaboration Services Converged IP Services Video Conferencing IP VPN IP Video and i. Video Internet Access Global Managed Services and Managed Security
Industry Analyst Views – Service & Technology “Based on the 2005 Yankee Group Global Network Strategies Survey, U. S. -based enterprise users of global data and IP services have ranked Global Crossing number one in service reliability and price demonstrating Global Crossing’s price/performance capabilities, delivering the value which enterprises are seeking from a global service provider. ” Paris Burstyn Director, Telecom Strategies The Yankee Group 1. Global Crossing awarded Frost & Sullivan's Best New Videoconferencing Service of 2004 2. Global Crossing awarded 2005 Frost & Sullivan Industry Innovation and Advancement Award 3. Global Crossing awarded 2005 Frost & Sullivan Product Differentiation Innovation Award 4. Global Crossing awarded 2005 Frost & Sullivan Award for Growth Strategy Leadership
Sweet Spots for Global Crossing Call Center Applications: In and Outbound Rates as low as. 011 for Dedicated Interstate (determined by Volume and Call Duration) Private line: Both Domestic and International (Global Crossing is a Global Provider of Voice and Data Services) IP VPN/MPLS: Both Domestic and International ØThe World’s Largest Wholly Owned, Converged Global IP, MPLS Network Core to Core ØProven And Reliable Running At 99. 999% Availability With Global SLAs ØFully-Meshed MPLS Network Specifically Built For IP, Qo. S End-to-end At Every Hop For Real-time Applications ØSip-Enabled; True IP Origination, Transport And Termination DIA: Fractional services all the way to OCN applications Vo. IP Services: 29 billion minutes of traffic transported over Vo. IP platform in 2004; currently 56% of the company’s voice traffic. All services available with the exception of local outbound. SOON!!!
RIGHT NOW PROMOTIONS!!!
Global Crossing’s Channel Partner Difference… It’s the way we support and enable you! General Manager. Sales Channel Account Service Delivery Team Manager-Support Darren Chamberlain General Manager. Collaboration Services Kevin Spears Jamie Basham General Manager CMS Partner Support Center Account Manager. Collaboration Services Ken Kline Kim Doran Solutions Engineer. Regina Palmer u. Command On-Line Support Tool partners. globalcrossing. com Partner Exttranet “You’re surrounded. Don’t give up!” A dedicated global service support model, superior on-line support tools and arm’s reach personnel surround CMS Sales Partners. We sweat the details so you don’t have to. Multiple global network operating centers provide proactive monitoring 24 x 7 * Detroit * London * Phoenix
The Global Crossing Team Role: General Manager Of Sales Darren Chamberlain Channel Account Manager Amy Leckinger Kevin Spears Sales and Solutions Engineer Regina Palmer Jeremy Jones Responsibility: *Manage all aspects of CMS partnership with GC *Ensures your ease of doing business with Global Crossing *Primary POC for CMS on project related issues, Special Pricing *Order Implementation *Manages credits *Communication about products, promos, changes at GC *Proactively manages the base of end users *Follows trouble tickets Initial POC for technical support *Pre-sales assistance to CMS *Post-sales assistance to CMS end users *Technically assures orders
GC Contact Information General Manager, Sales Darren Chamberlain 925 -513 -3398 darren. chamberlain@globalcrossing. com Channel Account Manager Amy Leckinger 585 -255 -1660 1 -800 -450 -1601 ext 51660 amy. leckinger@globalcrossing. com Sales Engineer Regina Palmer 585 -255 -1669 regina. palmer@globalcrossing. com Jeremy Jones 585 -255 -1654 jeremy. jones@globalcrossing. com Director, Global Channel Partner Sales Edwin Watson 585 -255 -1773 ed. watson@globalcrossing. com General Manager, Collaboration Services Jamie Basham 602 -357 -7183 jamie. basham@globalcrossing. com Account Manager. Collaboration Services Ken Kline 303 -606 -4129 Ken. Kline@globalcrossing. com Global Service Center: 24 x 7 support 1 -800 -249 -4672
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