The Heathrow Area Freight Forum Olympic Working Group

The Heathrow Area Freight Forum Olympic Working Group Today’s Objectives For the cargo community to have a clear understanding the impact the Olympics will have on our business and to send out a clear message to manufacturers and Forwarders around the country that Heathrow is open for business during the games period.

Heathrow Area Freight Forum Olympic Working Group Olympic Games Period JUN 2012 JUL 2012 AUG 2012 SEP 2012 Planned events including visitor landmarks and events London working and moving 2 -5 JUN Diamond Jubilee JUL Torch Relay London 13 JUL Official opening of Olympic Village JUN Venues open Media centre opens Soft opening of Olympic Village AUG Olympic Games Departures 28 JULY - 12 AUG Olympic Games 27 JUL Opening Ceremony AUG Notting Hill SEP Paralympic Games Departures 14 SEP Olympic Park closes 30 AUG - 9 SEP 29 AUG Paralympic Games Opening Ceremony 5

Heathrow Area Freight Forum Olympic Working Group Traffic Hot Spots - Wider Area

Heathrow / M 4 Corridor Games Lane 2

M 4 Junction 3 • • M 4 access - emergency repairs • No other option for business traffic trying to access the M 4 junction or trying to avoid it during games times. 3

Cranford High Street • Identified as the main holding area for traffic prior to joining the M 4 J 3 interchange • Normal traffic is expected to queue back to Bath Road and beyond 4

A 312 / A 30 / Green Lane junctions • As it is today this is likely to be one of the most congested junctions on the planned route. • The working group felt that this immediate area was likely to have the biggest impact on companies day to day operation with very few alternative routes 5

Hatton Cross • The working group identified this junction as being one of the most difficult to avoid during peak periods • It was also identified that company premises situated on the A 30 itself would have extremely difficult journey’s travelling North to come South or v. v. to gain airport access 7 16 Octob er

Wider Area • Working group identified that wider area impact for businesses immediately associated with trading with the airport covered a far wider area than what’s been identified for traffic purposes. Major forwarders and Trading Estates to the South, East and North of the airport are likely to encounter major difficulties in navigating in and out of the airport, and operating in the surrounding area. 8

Egham A 30 10

Eton Dorney 11

Eton Dorney • • Rowing Dates Sat 28 July & Sat 04 August Canoe & Kayak Dates Mon 6 August & Sat 11 August Para Dates Fri 31 Aug & 2 Sept Bound to be increased activity before, during and after these events 12

Cycling - Road race 28 th & 29 th July 5 th & 8 th Sept Box Hill area in Surrey expecting 150, 000 spectators expect impacts on A 24/M 25 and surrounding area 13

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Cargo - Airport Hot spots 1. North side - Customs House 2. South side - Sandringham Road area 3. South side - Solent Road area (Horse Shoe) 4. South side - Entrance to BAWC & Servisair, VIP suite and temporary terminal 5. South of the river - Perimeter road to Swissport 6. South of the river - Swissport Terminal, Cathay Pacific Terminal, Dnata Terminal 7. South of the river - Access road to and from Swissport to Gibbs Corner traffic lights

Heathrow Area Freight Forum Olympic Working Group Traffic Hot Spots - Airport Area 1. Customs House Cargo area 2. 3. 4 North of the river 5, 6, 7 Cargo Facilities and access roads south of the river

Changes to working practices Forwarders • At certain times Forwarders will be looking at using smaller vehicles to avoid night lorry restrictions • Possible co-loading being considered • No change to rosters • No additional agency staff • Issues will be dealt with on the day

Changes to working practices Transit Sheds and self handled airlines • No change to schedules • No change to trucking schedules • No additional staff • No change to roster’s • No idea of additional export payloads due to high passenger baggage • Issues will be dealt with on the day

Communication during the Games (Key to staying open for business) Wider area • • • A Twitter account has been created to distribute live updates between working group members Use of Trade websites AOCC, BIFA and ASM available for information updates from the Twitter account Links to Tf. L websites via Trade websites

Communication during the Games (Key to staying open for business) Airport • • Key departure dates for competitors is 13/14/15 August - expect increased activity around the VIP suite entrance (BAWC entrance) and at the Click Car Park, South Side Need to stay in touch with customers to understand the wider picture Need to advise if backlogs are beginning to appear to certain destinations Engage in twitter dialog if possible

Communication management HAFF Twitter feed on BIFA, ASM and AOCC websites

Communication management Trade Websites • www. aoccuk. org • www. asm. org. uk • www. bifa. org

Communication management • • • Your actions Phone your customers - ask the questions Use the website information to update your customers - remember the hot spots Tell your customers about the websites HAFFWG - other actions • • Daily conference calls followed by a group update - via email. Update on warehouse congestion should it occur.

Communication management • The message is clear - Heathrow is open for business. • Any other questions.