cad35fbeda108db95298888c7550904b.ppt
- Количество слайдов: 21
The company has an international operational capability that allows it to deliver to clients in 230 countries, thanks to the network of its strategic partner, Geo. Post’s team of over 20, 000 professionals is the first intra-European terrestrial network, through the DPD brand. SEUR has strengthened its CSR policy and has become the leading operator in sustainable mobility by incorporating vehicles that run on alternative energies, providing training in efficient driving and optimizing delivery routes. In addition, the company manages its social action through the SEUR Foundation, which celebrates its tenth anniversary this year. The main objective of the Foundation is to combine logistics with solidarity, specifically by supporting projects aimed at childhood and youth.
The growth of e-commerce, and perspectives for the future, reaffirm SEUR’s position in this segment, and reinforce the value of transport and logistics to successfully close the circle and the buying experience. Sales in 2013 reached € 100 million, meaning 22% of global sales. In this way, SEUR has consolidated its leadership and strengthened its commitment to continue growing with the help of e-merchants. SEUR, which has been able to see the importance of this sector, has made a strong commitment to the development of specific solutions as SEUR Predict, designed to maximize the quality of service for e-consumer. This innovative service is an information service to the recipient on the delivery of informing the user of the two-hour time window in which the client will receive his or her order. Investment in technology has become instrumental to SEUR and that is what allows them to develop new processes to continue to provide innovative solutions to its customers. In this way, SEUR has continued to progress in 2013 as it has in previous years (with growth of 23% in 2012), above the general level of growth of the sector, situated at 13. 4% for B 2 B. Services specifically targeted to online commerce, encompassed in socalled e-solutions, have helped to develop business initiatives that otherwise could not have been incorporated into the Spanish business environment.
The new ways that open the international market (to which the guaranteed service SEUR offers which, in addition its alliance with Geo. Post, with one of the largest international networks of the market) have resulted in the business growing by 8% in the past year, reaching € 95 million. In 2013 SEUR developed intense activity in support of the internationalization of Spanish companies, especially SMEs, offering them specific solutions for international transport, with the help of the network of its partner, Geo. Post. The offer to transport goods weighing between five kilograms and 1, 000 kilograms to European destinations, with guaranteed delivery time, has become a key element in the expansion of SMEs in the last year. Exports from Spanish companies accounted for 60% of international shipments, while the remaining 40% were shipments from abroad. Safety, efficiency and cost benefit are the pillars of the company’s "border" service, which has competitive delivery times prices. SEUR offers a wide range of international services by road, sea and air, covering everything from small packages to container shipments, adapting to the needs of individuals and businesses.
SEUR’s business vision has strengthened its position as an industry leader and reference in innovation. Products like SEUR 8: 30, SEUR 10 and SEUR 13: 30 show that the company commits to performing a service with no margin for error. Shipments delivered in less than 24 hours has marked the path of expected solutions for individuals and businesses. Continuous improvement of the effectiveness of its systems has always been the goal of research in innovation and implementation of new products and services for the company. As the leader, SEUR has set itself apart thanks to its ability to adapt to continuous demands of the market, and has managed to do so through new solutions such as the e-shop/e-solutions, designed to cover on-line business; inclusion of the Burofax Telegram service, a new business channel offered first by SEUR as a private transportation company; the revolutionary TúMandas rates, targeting individuals, freelancers and SMEs. In the past year, SEUR devoted total investment of more than € 8 million to optimising processes in order to improve the efficiency of its operations; this has been reflected in a significant reduction in costs. Highlights include investments made to expand the distribution network; technology developed for delivery warning services (within a time window of 2 hours), as is SEUR Predict; applications for the development of products tailored to customers at the level of integration or operational information, such as Intertiendas service solutions; or the backup of SEUR Cold service to meet the growing demand for gourmet food online.
As part of their adaptation to new trends, SEUR has developed a 2. 0 strategy that allows the company, through different platforms, to carry out active, real-time listening to the concerns and needs of current and potential customers. At the centre of the online map lies the seur. com web sales page, supplemented by different corporate profiles on Twitter, Facebook, You. Tube and Linked. In, totalling more than 14, 000 fans. Another notable outlet is the teloenviopor. SEUR. com blog, which has positioned the company as a leader in e-commerce, sustainable mobility, eco-efficiency, innovation and new technologies.
cad35fbeda108db95298888c7550904b.ppt