fba4ad06d160741d9dcd9d69eb9b89fe.ppt
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The Coach House Restaurant / Bar Cuong Le MSIT 573 IT Upgrade Project
Background of the Coach House n n Oldest restaurant located in Scottsdale, Arizona a quality small-sized restaurant/bar An excellent place for food A great place for socializing or relaxing
Problems Statements n n n to maintain and to bring the restaurant to a new business level to increase its profits Ordering process is still heavily depended on human factors Unwanted loss due to theft Restaurant is not a place for relaxing after a day of hard work.
Project Objectives & Scopes n Strategic goals of the Coach House are to guarantee its continuing growth and to increase profitability n A Computerized Ordering System n Security Cameras n Table-to-table Wireless Messaging along with game playing capability n Computer system and monitor at each table
Cost/Benefits Analysis (1) n Increase customer satisfaction an increase of $60, 000/year n Internal cost reduction 6 employees or $78, 000/year n Advertisement revenue $36, 000/year
Cost/Benefits Analysis (2) n Computerized ordering system $20, 000 n Security Cameras $2, 000 n Cost of installing monitors $36, 000 n Labor cost: 3 weeks $8, 840 n Cost of maintenance $4, 200/year
Cost/Benefits Analysis (3) n NPV is $393, 816 n ROI is 400% This is a very promising IT project and is worthy to implement
Projected Timelines n n n Project is to be completed in 3 weeks Research and ordering can be done on the day time. Implemented in 4 phases: n n Wireless network Computerized ordering system Security cameras & Monitor installation Integration testing and system release
Project Work Breakdown Structure PROJECT TIMELINE MAJOR MILESTONES (DATE) Start Date 07/18/2005 Project Start 07/18/05 Finish Date 08/07/2005 Construction of Wireless network 07/29/05 Duration in Days 3 weeks Completion of Computerized Ordering System 08/02/05 Total Work Hours 213 hours Completion of Terminals & Monitors & Security Cameras 08/05/05 Number of tasks 41 tasks Closing Celebration 08/07/05
Risk Analysis n Lack of interest from employees and customers n n Users’ input Help them realize the potential benefits Use of no fancy technology Technical risks are minimal Main business risk: investing lots of effort without realizing potential benefits.
Project Implementation n n Project will be implemented in using a parallel methodology All phases of this project will be assigned to the project team led by project managers Thorough testing at each phase and a final integration test New system is scheduled to release.
Questions ? ?
fba4ad06d160741d9dcd9d69eb9b89fe.ppt