Tensar Corporation Oracle Applications Release 11 i Upgrade

Tensar Corporation Oracle Applications Release 11 i Upgrade Hank Edwards – CIO John Faucher - Consultant BOSS

Tensar – 11 i Upgrade profile • • Upgrade from 10. 7 character & SC to 11. 5. 7 GEMMS 4. 10. 6 to 4. 10. 11 to 11 i OPM Upgrade to Multi-Org From HP platform in-house to hosted Sun platform Oracle: GL, AP, PO, AR, Assets, Projects, GEMMS: OF, INV, PM, CM, FM, Sales, Quality, PO Customizations – multiple views, menus, responsibilities & reports BOSS

Upgrade Approach • By the Book – Upgrading Oracle Apps, GEMMS upgrade docs • • • Upgrade Assistant Spreadsheet Project Plan – with three/four CRPs Daily status meeting Portal for project files Heavy use of BPO and internal resources Resources from BOSS, Oracle, SBI & Core BOSS

Upgrade Team • Leadership by CIO with executive support • Internal IT • Business Process Owners – Heavily involved in testing – Train the trainer • Outside Consultants BOSS

Lessons Learned • • GEMMS added significant complexity Cross Platform upgrades require guts Part time consultants only work part time Metalink in your friend Sequential tasks fail when order is disrupted Cold pizza is a breakfast food Portal and daily meetings working well for geographically dispersed team BOSS

More Lessons Learned • Issues management is critical • Establish a baseline and stick to it – Use Upgrade Assistant Spreadsheet – Create your own checklists from Oracle Documentation • Practice, practice – Document your results along the way • Patches will be necessary – Work very closely with functional team to establish patch list • Use at least two DBAs for the upgrade BOSS