Technical Support Contacts Technical Resource Center Email TRC Eaton

Technical Support Contacts Technical Resource Center Email: TRC@Eaton. com Distribution and Residential Products 800 -809 -2772 Option 1 Loadcenters • BR and CH loadcenters and breakers • Section 3 of catalog Breakers (series C & G, Quicklag, Supplementary) • BAB, QC, WMT, FD, JD, HMCP, FDB, Heinemann, • Section 11 & 12 of catalog Advanced Residential Products • Generators, Residential Transfer Switches, Structured Wiring • Section 4 of catalog Group Metering and Power Outlet Panels • 1 MM, 3 MTB, CHM, CHU • Sections 5 and 6 of catalog Safety Switches • DH, DG, DT • Section 8 of catalog AC Disconnects • DPU, DPF • Section 7 of catalog Transformers • V 48, S 20, C 100 • Section 9 of catalog Pringle Bolted Pressure Switches Power and Logic Control Products 800 -809 -2772, Option 2 Starters, Contactors and Enclosed Control • XT, N 101, N 501, E 101, E 501, AN 16, AE 16, AN 56, CE 15, CN 15, CE 55, CN 55, ECN, ECE, ECS, W 200, A 200 W 200, W 201 • Sections 33 and 34 of catalog Definite Purpose Contactors • C 25, A 27, A 25, B 27, A 29 • Section 35 of catalog Soft Starters (Reduced Voltage Starters) • S 801, S 752, S 811, SMV 801, SMV 811 • Section 39 of catalog Lighting Contactors • A 202, C 30 CN, CN 35 • Section 37 of catalog Relays & Timers • C 306, D 2, D 3, D 5, D 7, XR, C 396, D 64, D 65, D 85, TMR 5, TR • Sections 33, 34, and 49 of catalog Pushbuttons and Stacklights • E 22, EM 22, 10250 T, E 26, E 30, M 22 • Sections 46 and 47 of catalog Terminal Blocks • C 383, XB • Section 55 of catalog Panelboards and Switchboards Satellite Plants: (including Breaker Retrofit Kits) Product Selection/Application Assistance Hartford, CT 860 -298 -1305 Aftermarket PRLC: Satellite Location Above Pow-R-Command: 888 -252 -6286, Option 3 Power Management/Quality 800 -809 -2772, Option 4 IQ Metering/Power XPert Products • All IQ products except IQ 500 series (IQ 500 go to Power Control) • Power. Net, Power. Port & Power Xpert Software Motor & Feeder Protective Relay, Voltage relay • MP 3000/4000, FP 4000/5000/6000 & DT 3000 Surge Protective Devices, Electronic Voltage Regulator • TVSS, SPD, EVR Transfer Switches (Automatic and Manual) • ATS, ATC, MTS, NTS Uninterruptible Power Supply, UPS • Powerware, Powerware. com, MGE-OPS Automation Products 800 -809 -2772, Option 5 Durant Counters and Timers • 57601, 588 xx, E 41, E 42, E 5, any counter or timer • Section 54 of catalog Operator Interface (HMI - Human Machine Interface) • Panelmate, Power Pro, e. Pro, Canvas, HMI, GP • Section 48 of catalog ELC • PLC, Programmable Logic Controller, Eaton Logic Controller • Section 50 of catalog EZ Intelligent Relay • EZ Relay, Control Relay, Smart Relay • Section 49 of catalog IT Communicating Products • Network and starter adapters • Remote I/O products • CH Studio • IT MCC Communications • Section 50 of catalog Adjustable Frequency Drives 800 -809 -2772, Option 6 Variable Frequency Drives (pre & post sale support) • SVX, MVX, HVX, SPX, NFX, CPX • Crane Control Products Sensors and Limit Switches 800 -809 -2772, Option 8 Photoelectric sensors, proximity sensors, prox switch • 10136 H, 121 x, E 47, E 49, E 51, E 57, E 68, limit switches • I-Prox, Opcon products Motor Control Centers Service Centers: Product Selection/Application Assistance Hartford, CT 860 -683 -4221 Aftermarket: 800 OLD UNIT (800 -653 -8648) Medium Voltage Drives: 828 -687 -3135 For ALL Assemblies POST-ORDER Related Technical Support (Busway, MCC’s, Switchgear, Panelboards, Switchboards, etc. ) Use Eaton. Care Locator if you have GO# http: //averycreekweb/usercontacttool/Eaton. Care. Locator. aspx or 877 ETN CARE, Option 4, Option 2 Busway Presale: Local Field Sales Office http: //www. eaton. com/Eaton. Com/Markets/Electrical/How. To. Buy/index. htm Aftermarket: 800 -835 -5887 Ampgard Presale: Local Field Sales Office http: //www. eaton. com/Eaton. Com/Markets/Electrical/How. To. Buy/index. htm Aftermarket: 800 -523 -3775 Switchgear Presale: Local Field Sales Office http: //www. eaton. com/Eaton. Com/Markets/Electrical/How. To. Buy/index. htm Aftermarket Low Voltage – 800 -257 -3278 Medium Voltage – 800 -345 -4072 Eaton Engineering Services and Systems Engineering Field Service, Maintenance and Repair Local Eng Service Office, www. Eaton. Electrical. com, “How to buy” http: //www. eaton. com/Eaton. Com/Markets/Electrical/How. To. Buy/index. htm or 800 -498 -2678 VCBU (Commercial Controls): 866 -358 -8093 Rocker Switch, Pushbutton, Toggle Switch 3100, 1500, 2600 Marina Power & Lighting Products: 800 -723 -8009 Distributor Resource Center(DRC): “Log In” on Web with Vista# Literature Fulfillment Center: 800 957 7050, Fax: 877 -415 -0437, email: Eaton. Electrical@workflowone. com Systems Service Desk: 800 468 -1705 Vista ID, DRC Access, Ecommerce Tools, IT Support