T THE DELL-URSINUS COLLEGE PARTNERSHIP FOR UBIQUITOUS COMPUTING

T THE DELL-URSINUS COLLEGE PARTNERSHIP FOR UBIQUITOUS COMPUTING Copyright John King, Tim Wilkinson, and Mary K. Gershon, 2001. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author. John P. King, Ph. D. Chief Information Officer Ursinus College Mary K Gershon, Tim Wilkinson Account Executives Dell Computer Corporation

ABOUT URSINUS COLLEGE • Character: Independent liberal arts • Founded: 1869 T • Location: Collegeville, Pa. , 28 miles northwest of Philadelphia • Enrollment: 1, 334 students • Student Demography: 47 percent men, 53 percent women; students from more than 26 states and 20 foreign countries. • Average SAT Scores: 1202 • Faculty: 137 faculty, 94 percent of full-time faculty hold terminal degree • Student/Faculty Ratio: 12: 1 • Campus: 168 acres, 59 buildings. • Endowment: $100. 3 million • Annual Operating Budget: $34 million (E&G, $28 million) • Information Technology Budget (excludes voice): $2. 25 million (6. 6% of total budget. 8. 0% of E&G) • Residential character: 95% of students live on campus • Academic environment: 14 prestigious honor societies including Phi Beta Kappa • After Ursinus: Within five years of graduation, 75 percent of Ursinus graduates enter graduate and professional schools.

URSINUS LAPTOP INITIATIVE T WHY LAPTOPS? §Pedagogical Considerations §Enhance Teaching & Learning Through… §Presentation & Demonstration §Communication §Active Involvement §Interaction & Collaboration §Individualization (Re: Learning Styles) §Equity of Access §Ubiquitous Access URSINUS COLLEGE

URSINUS LAPTOP INITIATIVE T WHY LAPTOPS? §Institutional Considerations §Competitive Advantage §Student Expectations & Admissions Recruitment §Faculty Recruitment §Student Performance/Experience §Tech Resource Availability & Use vis-a-vis Others §Individualization (Re: Learning Styles) §Technical Support Focus & Infrastructure Issues §Standardization §Reduce Number of Labs §Minimize Obsolescence Risk URSINUS COLLEGE

STUDENT INITIATIVES Source: The Chronicle of Higher Education Subscriber Study, 2000 URSINUS COLLEGE T

URSINUS LAPTOP INITIATIVE T PLANNING § 1998 -99: Planning §Basic Infrastructure §Campus Network §Classrooms §Instructional Technology Tools §Laptop Program Model §Support/Staffing §Funding/Financial Model §Commitment to Move Forward §Campus Involvement URSINUS COLLEGE

URSINUS LAPTOP INITIATIVE T IMPLEMENTATION §Summer 1999: Implementation Step One §Network Upgrades §Building & Network Wiring §Laptops Distributed to Full-time Faculty §Training/Orientation for Faculty §Support/Staffing URSINUS COLLEGE

URSINUS LAPTOP INITIATIVE T IMPLEMENTATION § 1999 -2000: Implementation Step Two §Roll-Out Planning for Students §Admissions Marketing §Discussions with Current Students §Instructional Technology Support Development §Implement Staffing Plan §IT Tools/Blackboard §Multimedia Development Resource Center URSINUS COLLEGE

URSINUS LAPTOP INITIATIVE T IMPLEMENTATION §Summer 2000: Formal Program Kick-off §Student Roll-Out §Procurement & Support Issues §Faculty Conference §Keynote Address By David Brown §Faculty Break-out Sessions § 2000 -2001: Re-visiting Vendor Selection URSINUS COLLEGE

URSINUS LAPTOP INITIATIVE T RE-VISITING VENDOR SELECTION §Student Roll-Out §Procurement & Support Issues §Initial Vendor/Manufacturer Relationship §Transactional ØNew Model/Vendor Evaluation §Multiple Vendors §Included Initial Vendor/Manufacturer §Value/Price-Performance §Partnership Opportunities §Student Involvement üNew Partnership with Dell §Summer 2001 and forward URSINUS COLLEGE

URSINUS LAPTOP INITIATIVE T DELL SERVICES §DELL UNIVERSITY PROGRAM §Dedicated Account/Project Management Team §Local Higher Ed Account Manager §Corporate Higher Ed Account Support §Custom Factory Integration Rep §Corporate Manufacturing/Sales Rep §Dell Financial Services Rep §Work with Dell Team To…. §Identify/Define Long-Range Tech Plan §Laptops, Servers, Storage, Maintenance, Financing, Etc. URSINUS COLLEGE

URSINUS LAPTOP INITIATIVE T DELL SERVICES §DELL UNIVERSITY PROGRAM §Project Management Support §Evaluation & Image Build Units §Scheduling/Mile-Stones §Procurement §Service/Maintenance §Custom Factory Integration §Imaging §Restore CD for Custom Image §Asset Tagging URSINUS COLLEGE

URSINUS LAPTOP INITIATIVE T DELL SERVICES §DELL UNIVERSITY PROGRAM §Premier Page §Student, Parent & Staff Purchases §Additional Institutional Purchases §Reports §Dell Financial Services §Leasing §Refresh/Turn-In Support URSINUS COLLEGE

THE DELL-URSINUS T PARTNERSHIP §Model Selection: Latitude C 500 §Celeron 700 Mhz § 14. 1 inch XGA Active Matrix Display § 128 MB RAM §Integrated 10/100 Ethernet, 56 K Modem §Two Spindle § 10 GB HD & Swappable/Modular CD, Floppy §Touch Pad & Track Stick URSINUS COLLEGE

THE DELL-URSINUS T PARTNERSHIP §Custom Image §Microsoft Campus Agreement §Windows 2000, Office 2000, Publisher, Front Page, Etc. §Internet Tools (Adobe. Real Player, Etc. ) §Windows 2000, Office 2000, Publisher, Front Page, Etc. §Specialized Software (Derive, Etc. ) URSINUS COLLEGE

THE DELL-URSINUS T PARTNERSHIP §Dell Selected 06/01/2001 §Model Specifications Confirmed §Project Management Team Confirmed §Project Schedule Determined §Weekly Status Meetings Scheduled URSINUS COLLEGE

THE DELL-URSINUS T PARTNERSHIP §Custom Factory Integration Process §Two Units for Image Build Received 06/08/2001 §Project Details Confirmed 06/14/01 §Custom Factory Integration Services Agreements signed 06/21/01 §Initial Technical Specifications for Image Build Received 06/22/01 §Custom Image on HD Sent to Dell 07/03/01 along with ID Plates/Asset Tags §Technical Specifications Revised 07/06/01 based on image URSINUS COLLEGE

THE DELL-URSINUS T PARTNERSHIP §Custom Factory Integration Process §Engineering Development for Image Install Started 07/11/01 §Test with Hardware Components & Peripherals §Test Placement of ID/Asset Plate §Validation Hard Drive/Image Sent to Ursinus 07/25/01 §Image Tested 7/27/01 §Image on HD with Required Changes Sent to Dell §Updated HD/Image Received, Tested & Accepted 08/02/01 § Pilot Manufacture of Laptop Completed 08/02/01 §Custom Restore CD Developed §“First Article” Laptop Received, Tested & Accepted 08/03/01 URSINUS COLLEGE

THE DELL-URSINUS T PARTNERSHIP §Fall 2001 Laptop Roll-Out §Manufacturing Of Ursinus Laptop Begun 08/09/01 §First Laptops Arrive at Ursinus 08/13/01 §Ursinus Staff Customizes Units for Individuals §Name Laptop & Add to Windows 2000 Domain §Network Log-On and Exchange Mail Set-Up URSINUS COLLEGE

§Ursinus Staff Customizes Units for Individuals T URSINUS COLLEGE

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§Ursinus Staff Customizes Units for Individuals T URSINUS COLLEGE

URSINUS LAPTOP INITIATIVE LAPTOP DISTRIBUTION TO STUDENTS T §Orientation Sessions (With Dell Participation) § 5 Sessions of ~80 Students Each §Introduction & Program Overview §Responsibilities & Policies §Break-Out Into 4 Smaller groups of 20 -25 §Laptops Labeled for Individual Students §Printer & Ursinus Resource CD §Hands-On With Laptops §Feature Overviews §Plug In Cables, Swap Modular Peripherals §Boot Up, Log In §Desktop, Navigation & Software Overview §Outlook & Blackboard Overview § URSINUS COLLEGE

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THE DELL-URSINUS T PARTNERSHIP §Continuing Relationship §On-going Contact & Follow Up from Dell Reps §Dell Desktop, Server & Storage Initiatives §Planned Development of Planning, Roll-Out and Distribution/Orientation Guidelines §Dell Fly-In At Ursinus College URSINUS COLLEGE

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