Sustainable IT Reducing Carbon Footprint and Materials Waste

Sustainable IT Reducing Carbon Footprint and Materials Waste in the IT Environment Lecture 4 Sample Presentation Developed by: Sponsored by:

Lecture 4 Sample Presentation Content • In this sample presentation for Lecture 4: − Some HP Sustainable IT business activities − Some HP Sustainable IT products and services • For additional information on: − HP Sustainable IT business activities − HP Sustainable IT products and services • See: − The Natural Edge Project – Sustainable IT: Reducing Carbon Footprint and Materials Waste in the IT Environment, www. naturaledgeproject. net/Sustainable. IT. aspx

HP Sustainable IT Case Study

HP Case Study Sustainable IT • HP has matured offerings for Sustainable IT • Product service systems: − End-User Workplace Solutions offering − Established product end-of-life services • Sustainable IT products: − Equipment and packaging are designed under the Design for Environment program − Products and packaging are designed for reuse and recycling

HP Case Study Sustainable IT

HP Case Study End-User Workplace Solutions • Portfolio of solutions for the end-user environment

HP Case Study End-User Workplace Solutions • Case Study: The Universal College of Learning • New Zealand 650 employees • 133% return on investment, a pay back period of 15 months •

HP Case Study End-User Workplace Solutions • Case Study: The Universal College of Learning Performance measure Before After Help Desk calls/month 573 310 Unresolved issues carried inter-period 118 0 Server downtime/year (reliability) 52 times 2 -3 times Time for annual upgrades/1000 computers 2 person-months 2 person-weeks Number of computers manageable/FTE 53 115 80% of call issues are solved within eight hours • 89%-97% of users are ‘satisfied’ or ‘very satisfied’ • More than 200 computers were eliminated •

HP Case Study End-User Workplace Solutions Case Study: The International Rice Research Institute • The Philippines • 1000 employees • Save an estimated US$2. 46 million over the first 3 years. •

HP Case Study End-User Workplace Solutions • Case Study: The International Rice Research Institute Performance measure Before After Downtime/year (reliability) Several times 0 Time to deploy a new application 3 -4 weeks Near immediate 80% if issues resolved within 24 hours • PC support time is down by 34% • The number of printers is down • − Goal: reduce total printers from 400 to 200 and thus saving an estimated 360 IT employee hours

HP Case Study End-User Workplace Solutions • Case Study: Krung Thai Computer Services • Thailand IT system including 12, 000 PCs • Reduced costs by 17. 2%: • − 25. 2% saving in direct costs, including: • PC acquisitions and services • PC management and support • Support overhead − 4. 1% saving in indirect costs, including: • End-user operations • Availability

HP Case Study End-User Workplace Solutions • Case Study: Krung Thai Computer Services Performance measure Before After Call failure rate 12. 6% 2. 3% Performance and response failure rate 1. 6% 1. 1% • PC support time is down by 34% − “HP was able to provide a true end-to-end solution, offering full business and IT benefits to customers from our portfolio of hardware, software and services, plus the financial management component that no IT vendor has ever offered…”

HP Case Study Design for Environment HP products and packaging are developed through the Design for Environment program • Established in 1992 • A. Energy Efficiency B. Materials Innovation C. Design for Recyclability

HP Case Study Design for Environment • A. Energy Efficiency • Aim: − Reduce the energy needed to manufacture and use products • Goal: Reduce global energy use by 20% by 2010 − “Energy efficiency is an integral part of the environmental program HP has had in place for decades and is a key component in making HP a leader in sustainability”

HP Case Study Design for Environment • A. Energy Efficiency • Energy saving tools and technologies − 45% more efficient next-generation desktop computers − 80% efficient power supplies – 33% more efficient − 40% more efficient Blade. System infrastructure − HP Dynamic Smart Cooling – 20 -45% savings in cooling energy costs • Improved in-house energy efficiency − Substantial cost savings − Greenhouse gas emissions prevention

HP Case Study Design for Environment • B. Materials Innovation • Aim: − Reduce the amount of materials used in products − Develop materials that have less environmental impact and more value at end-of-life • HP has developed a number of material-efficient products • HP actively source recycled or renewable materials for products

HP Case Study Design for Environment • B. Materials Innovation • HP products: − Comply with the EU Ro. HS directive − Are free of any suspect hazardous substances

HP Case Study Design for Environment • C. Design for Recyclability • Aim: − Design equipment that is easier to upgrade and recycle Increases product salvage value • Reduces environmental impact •

HP Case Study Design for Environment • C. Design for Recyclability • Design features − Modular design – separate components and materials − Reducing the number of components − Eliminating glues and adhesives – using snap-in features − Marking plastic components according standards – speed up materials identification − Reducing the number and types of materials − Usingle plastic polymers − Using molded-in colors and finishes – no paint, coatings or plating

HP Case Study Design for Environment • Covers all HP products: − Consumables – ink cartridges and packaging − Consumer products – computers − Integrated systems – data centres • More than 1000 HP products are qualified for international eco-labels − North America − Europe − Asia

HP Case Study Product End-of-Life Management • Goal: Recycle 1 billion pounds by the end of 2007 • HP offers a full suite of services − Recovery − Inspection − Auditing − Testing − Refurbishing − Recycling Covers every product category • Covers any manufacturer •

HP Case Study Product End-of-Life Management • Products acquired through: − Returns − Trade-ins − Lease terminations − Donations • Donated products − Disadvantaged individuals − Schools − Charities

HP Case Study Product End-of-Life Management • Case Study: Planet Partners • Global program - more than 40 countries Recycles HP Laser. Jet and HP inkjet print cartridges • Prevents the landfill of all cartridges collected • Recycled 112 million cartridges • More than 229 million pounds •

HP Case Study Product End-of-Life Management • Case Study: Planet Partners • The recycled materials are used in: − New HP products − Auto body parts − Clothes hangers − Toys − Fence posts − Serving trays − Roof tiles − Shoe soles

HP Case Study Product End-of-Life Management • Case Study: Byteback • HP is the sole industry partner Run in partnership with the Victorian State and Local Governments • Computing and office IT products recycled free-of -charge for Victorian residents and small business owners • − Products are transported to a dismantling facility − Components are transported to domestic and overseas processing facilities.

HP Case Study Product End-of-Life Management • Case Study: Cartridges 4 Planet Ark • Australia-wide program • Recycles print consumables from: − Printers − Photocopiers − Fax machines Prevents the landfill of all cartridges collected • Recycled 2. 5 million cartridges •