Support to the Establishment of Single Window for

Support to the Establishment of Single Window for Export, Import and Transit Procedures in the Republic of Tajikistan Project Steering Committee Meeting No. 4 11 th June 2013 Intrasoft International Presentation Project Steering Committee Meeting No. 4 (11 June 2013) 1

Project Objectives • The improvement of the business climate in Tajikistan. • The trade facilitation through the establishment of a Single Window for export, import and transit procedures. • Optimization and reduction of the time and costs involved in import, export, and transit transactions, based on international standards, recommendations, and good practices. • Achieve greater efficiency and transparency in the management of foreign trade operations , improve interoperability between the participating government agencies. Project Steering Committee Meeting No. 4 (11 June 2013) 2

Overall Expected Project Results 1. SWIS Development and Testing • • • Project Management Plan (PQP, project plan) Detailed specification (SRS, DTD , IRD) System software. Documentation (User manuals, training plan etc. ) Business Process Analysis and Optimisation 2. SWIS Pilot Implementation • • At SUE SW office and two SW agencies (Chamber of commerce , Pharmaceutical) Including the same two SW agencies in two regional centres (Khujand Kurgan Tube) 3. Replication of SWIS • • Roll out to all planned regional centres All involved SW agencies at all those regional centres 4. Warranty and Support Services • • Support, training and correction of faults and bugs in the SWIS 6 months after system goes live Project Steering Committee Meeting No. 4 (11 June 2013) 3

Project Phases • • Inception Elaboration Construction Transition – Pilot – Installation – Replication – Warranty 12 Jun 12 16 July 12 2 Jan 13 15 Aug 13 15 Aug 13 10 Sep 13 16 Oct 13 23 Dec 13 Project Steering Committee Meeting No. 4 (11 June 2013) 11 July 12 9 Jan 13 1 Aug 13 11 Apr 14 15 Oct 13 20 Dec 13 11 Apr 14 4

Progress to date • Inception Phase – completed • Elaboration (Design) Phase – completed • Construction Phase – development at an advanced stage • Business Process Analysis – completed • ICT equipment tender evaluated Project Steering Committee Meeting No. 4 (11 June 2013) 5

Activities since Meeting #3 • Approved six month “Interim Report No. 1” circulated to SC members • Next Interim Report (No. 2) to 11 th June currently in draft • Business Process Analysis and Optimisation work completed at 3 agencies and report submitted to EU Delegation • SLA Resolution and SLA Template completed (English and Russian) and submission to MEDT next week (Tajik version) • Project website “live” • Press release ready for after this meeting Project Steering Committee Meeting No. 4 (11 June 2013) 6

Activities since Meeting #3 (cont. ) • Advanced discussions in defining/formalizing interfaces with the Treasury and Commercial bank • Pilot server-side infrastructure operational in Athens • Live demonstration of SWIS software made available to selected users for evaluation and feedback purposes (system access and credentials are currently being distributed) • ICT tender responses received and evaluations completed • Athens visit for SUE SW staff and Mr. Roziev now organised Project Steering Committee Meeting No. 4 (11 June 2013) 7

Service Level Agreement (SLA) • SLA Resolution being finalised • SLA template being finalised • Many meetings with the Project Team, Mr. Roziev, EU Delegation’s Technical Assistance, GIZ’s TA to the SUE SW • Tajik version being drafted now • Submission to MEDT next week for circulation to the Coordination Committee Project Steering Committee Meeting No. 4 (11 June 2013) 8

Documentation Deliverables Update 1. Service Desk and Fallback Procedures (Submitted) 2. Acceptance Testing Plan (Submitted) 3. Development of Training Strategy, Methodology and Environment (Submitted) 4. Pilot Implementation Plan (Submitted) 5. Maintenance and Support Implementation Plan (Submitted) 6. System Replication (Submitted) 7. Acceptance Tests (ATS) was re-submitted for acceptance 8. Training Plan (Submitted) Project Steering Committee Meeting No. 4 (11 June 2013) 9

The Construction Phase • Development of the SWIS Application Software – Core System Development – System User Interface development • • UAIS Business Registration System (Tax Committee) Commercial bank and Treasury GIZ (SIMBASE) • Documentation of SWIS application software and all delivery activities • Business Process Optimisation activities Project Steering Committee Meeting No. 4 (11 June 2013) 10

Construction Phase Documentation Deliverables Due • • • Installation Procedures (IPR) Training Material User Manual (UMN) Administrator Manual (AMN) External Interfaces Tues 25/6/13 Fri 26/7/13 Mon 29/7/13 Tue 30/7/13 Project Steering Committee Meeting No. 4 (11 June 2013) 11

Construction Phase (151 Days) 2 January 2012 - 1 August 2013 • Development • Test SWIS (FAT) • Package/Deliver Jul 13 • Documentation 7 Jan 13 22 June 13 18 Jun 13 25 Jul 13 30 Jul 13 31 2 Jan 12 1 Aug 13 • BPA/BPO 4 Feb 13 10 Jun 13 Project Steering Committee Meeting No. 4 (11 June 2013) 12

The Development Activities • • Application software development Factory Acceptance Tests and deliver report Produce test data Deliver deployable package Project Steering Committee Meeting No. 4 (11 June 2013) 13

The Development Activities (Cont. ) Progress Infrastructure User Interface Prototype Database Design Workflow Web applications (with User Interface) • Service Implementation • Integration • • • Project Steering Committee Meeting No. 4 (11 June 2013) (Completed) (In progress) 14

The Development Activities (Cont. ) • Integration with Bank/Treasury – Initial discussions about the technical solution. – Technical proposal was submitted in March. – There is an agreement in the basic issues – Some minor details still under dicsussion Project Steering Committee Meeting No. 4 (11 June 2013) 15

The Development Activities (Cont. ) • Integration with GIZ/SIMBASE system – Initial discussions about the technical solution. – Technical proposal was submitted in March. – There is no progress, we received no written reply to our technical proposal. Project Steering Committee Meeting No. 4 (11 June 2013) 16

Business Process Analysis and Optimization SW Agencies selected for BPA and BPO • • • State Assay Supervision Service of the State Supervision of Pharmaceutical Activities Service of the State Sanitary and Epidemiological Supervision BPA and BPO reports submitted to EU Delegation for review Project Steering Committee Meeting No. 4 (11 June 2013) 17

General BPA Findings • • • Payment varies from in advance to multi-step Redundant procedures identified Use of multiple registers – duplication of same data No provision for e-submission in internal regulations Non-alignment of regulations with Permits Law and no clear clarification of procedures in internal regulations • Workflow paperwork is excessive • 100% testing of all shipments is the norm (no risk management) Project Steering Committee Meeting No. 4 (11 June 2013) 18

General BPO Recomendations • Simplification of procedures • Reduction in paper documents • Use of automation to minimise paperwork (e. g. Sim. Base) and integrate with SWIS • Allow electronic submission of all documents • Implement the principles of the Single Window • Implement one single new regulation to govern the certification/permit procedures • Adopt proposal on classificators to standardise, improve transparency and remove uncertainty • Eliminate all cash payments and move payment to the end of the process • Introduce sampling techniques for lab testing with clear and understandable rules Project Steering Committee Meeting No. 4 (11 June 2013) 19

SWIS Classifiers preparation • A set of classifiers for SW Agencies and related Permit Documents (Certificates) was prepared by the third working group. • 15 SWIS classifiers were already officially approved by Coordination Committee decision in May 2013 (including set of classifiers used internally by Custom Service and collected from UAIS Web site); • Some more classifiers will be added for Custom declaration support and will be based on UAIS classifiers and code lists (data was already requested from Custom Service as an UAIS database dump); • Agency’s classifier was agreed with all Agencies in June 2013 and will be presented for approval at the next Project Steering Coordination Committee; (11 Committee Meeting No. 4 20 June 2013)

Assistance in the legal definition for Agencies responsibility per TNVED subsets • Assistance to Government to create clear end-to-end regulation in relationship between TNVED – Permit Documents/Certificates – Agency/Agency Branch; • Proposal to harmonise government Regulation N-310 and internal Agencies regulations was raised and supported by Coordination Committee; • Related working material/proposal based on Custom Union approach was prepared and distributed between Agencies in February and June (regulation, government registers, TNVED tables per each Agency and so on); • Working group (WG) led by SUE SW was established by Coordination Committee decision in May 2013 and has already started to work. • First WG meeting took place, agreed main points about TNVED, WG agenda and the schedule Steering Committee Meeting No. 4 Project 21 (11 June 2013)

Working group tasks (Agency’s TNVED) • Define TNVED subset for each Agency based on existing regulation R-310 (Tajikstandard agreed for the draft preparation); • Each Agency has to prepare own TNVED based lists of goods not covered by R-310 for future discussion; • Prepare concrete proposals about TNVED for Coordination Committee approval; • Results can be used by SW and also by government in a future improvement to reduce number of obligatory goods for control. Open issues: • problems with “cultural value” definition based on TNVED codes for Ministry of Culture; • future clarification of relationship between TNVED codes and branded goods in government registers (pharmaceutics and others). Project Steering Committee Meeting No. 4 (11 June 2013) 22

The Transition Phase • Installation of Pilot Environment Infrastructure (Hardware, software and training preparation) • Pilot Implementation (Training, testing, rectification, site acceptance tests, final SLA with each SW agency) • Supervision of all equipment installation activities • Replication of the SWIS across all sites • Warranty period Project Steering Committee Meeting No. 4 (11 June 2013) 23

The Pilot Activities Preparations (users, logistics etc) VPN Communications arrangements. Installation of Pilot Environment Infrastructure. Supervision of all equipment installation activities. • Deployment of SWIS. • Testing at Pilot sites. • Running SWIS in parallel with existing manual procedures. • • Project Steering Committee Meeting No. 4 (11 June 2013) 24

Main Issues Regarding Pilot 1. Equipment 1. Server side equipment In Athens. 2. Communications infrastructure. 3. Hardware for Pilot SW agencies. 2. Digital signature not included in Pilot 3. Integration with Commercial Bank and Treasury not included Project Steering Committee Meeting No. 4 (11 June 2013) 25

The Supervision Activities • Supervised supply and installation of Central Servers Mon 09/09/13 Fri 04/10/13 • Supervised supply and installation of workstations and network equipment Mon 09/09/13 Fri 04/10/13 • Full load testing. Acceptance and commissioning Mon 07/10/13 Fri 11/10/13 • Infrastructure Installation Report Mon 14/10/13 Tue 15/10/13 Project Steering Committee Meeting No. 4 (11 March 2013) 26

Potential Extensions of the Project • Full integration of the SW system software with one or more agency’s processes. – Pharmaceutical Agency • Additional SW certification member (Cotton) • We are examining integration with Sim. Base or we may add an additional agency for the above integration Project Steering Committee Meeting No. 4 (11 June 2013) 27

Open Issues and Risks 1. SW – UAIS Integration. 2. BRIS Integration. 3. Integration with GIZ/Sim. Base system -------1. Single payment foreseen in SRS is not yet accepted by all agencies 2. Use of Electronic Digital Signatures. 3. Need for further elaboration of some functional specifications Project Steering Committee Meeting No. 4 (11 June 2013) 28

Open Issues and Risks(SC. 01) 1. SW – UAIS Integration. 2. Payments (SW Agencies , Customs). 3. BRIS Integration. ----------1. SW Agencies processing details. 2. User Registration. ------1. Electronic Documents. 2. Electronic Signatures. Project Steering Committee Meeting No. 4 (11 June 2013) 29

Summary • ICT tender evaluated – contract by start July • Service Level Agreement Resolution and SLA template being finalised • Construction Phase is well advanced • Basic ICT Training commenced and ongoing assessment of Training Needs at SW agencies in progress • Pilot Implementation preparation continues • SWIS training plan implementation in progress Project Steering Committee Meeting No. 4 (11 June 2013) 30

Demonstration of SWIS Project Steering Committee Meeting No. 4 (11 June 2013) 31

Thank you for you attention Project Steering Committee Meeting No. 4 (11 June 2013) 32