Student Engagement Retention Persistence Success Lone Star

Student Engagement: Retention, Persistence & Success Lone Star College-North Harris www. lonestar. edu/departments/president/NASPA 0311. ppt Steve Head President March, 2011

Lone Star College-North Harris Spring 2011 - 16, 700 students 38% 32% 20% 5% 5% Hispanic Black Anglo Asian International 80% Low income 80% First generation in college

How We Think of Retention, Persistence & Success • Connection • Entry • Progress • Completion

Retention Starts at the Connection • Destination College • Outreach and Marketing • SOAR (Student Outreach and Recruiting) • Developing College Going Culture • ABE, GED, ESL transitions • Community involvement • Parental engagement

Connection Black Male Summit Dia de la Familia Latina Conference Pre-K Day Destination College Hispanic Male Summit Open House Women’s Conference

The First Year Experience COMPREHENSIVE STUDENT SUCCESS MODEL P-K to High School Outreach Marketing High School Outreach Bridge Programs Dual Credit Early College, etc. Destination College Enrollment Process Individual/Group Orientation Advising Session Apps, Assessment, Financial Aid Registration Link to Task Force Marketing, Community Outreach Link to Task Force Eng. , Math, Biology Policy Review After First Day Of Class ADVISORS Academic Support Link to Task Force Early/ Student Success Initiatives Repeaters Intervention Teaching and Learning Center Student Activities Link to Task Force At. D Fo. E Visioning EDUC 1300 Career Counseling Task Force Special Initiatives Gates State Initiatives Advising – Next Term Registration Link to Teaching and Learning Center SEA CENTER After First Term Transition to Dvision Counselors or Advising Center First Day Of Class

Academic Support Student Success Learning Framework Early Intervention System Early Alert Referral SEA Center - Success Encourages Achievement Success Coaches Open Computer Lab Tutoring Services Content Area - Targets high enrollment/high attrition courses Writing Center Math Lab Biology Learning Center Tutoring Lab assistance Anatomy & Physiology Majors & Non-Majors No Late Registration Mandatory Orientation EDUC 1300 Division Specific Initiatives Teaching and Learning Center Instructional Assessment Summer Bridge with Mentoring Supplemental Instruction • English • History • Government • Philosophy • Sociology • Psychology • Economics • Geology • Chemistry • College Algebra • Nursing Transition Remediation Plan MENS (Math, Engineering, and Natural Science) • Repeaters • Advising • Career and Technology Division (CTD) Advisor and Tracking Database • Medical & Health Sciences Pre-Professional Program • Honors Program • Division counselors Workshop Series Advising/ Counseling Center • Academic Advisor • Undecided Majors • Crisis-Personal Counseling • Career Counseling and Exploration • Workshop Series • Community Resources and Referrals • Disability Services Assistive Technology Lab • Access services for students with disabilities and faculty to utilize specialized ADA approved software and hardware • Alternative formatting • Magnification • Scribes • Tutoring Student Support Services • Focus on student success • Friendly, college environment • Intrusive advising • Student activities • Child care • Financial assistance • Listening/talking Goal: Graduation and/or College Transfer

Advising System Academic Advisor §Activity matrix § Selection of FTIC cohort § One-on-one advising § Weekly contact § Training sessions § Veterans, Disabilities § Increases retention and persistence!

LSC–North Harris Measurable Minimum Performances for Advisors • Establish list of FTIC students Ongoing throughout semester • One-on-one personal contact with each cohort student at least twice per semester Ongoing • Resource material given to each cohort member During initial meeting/orientation • Provide information on financial aid, LSC scholarships, and other scholarships at fastweb. com During initial meeting • Place FTIC holds on cohort After Official Day of Record • Retain FTIC hold at end of semester if GPA less than 2. 0 After Official Day of Record • E-mail cohort twice monthly Ongoing • Phone calls to all cohort students twice per semester Ongoing • Written correspondence (postcards, letters) to students’ home addresses By Official Day of Record • Student-initiated meetings to discuss academic progress after receiving communications about “W” dates and student success By eighth week of semester • Degree plan (EVAL) for each student at 2 nd or subsequent meeting Prior to next registration • Schedule 2 college-wide FTIC orientations and daily ongoing orientation sessions Prior to start of registration • Aid in off-campus advising and recruitment of FTIC students at local high schools As needed • Attend professional development meetings/conferences As needed • Gather, calculate, and document information for final FTIC report After Official Day next semester

Advisors and Persistence Rates 100% 93% 90% 84% 81% 77% 80% 69% 68% 72% 74% 73% 72% 71% 70% 60% FTIC LSC-NH 50% LSC-NH Students LSCS 40% 30% 20% 10% 0% FA/08 to SP/09 FA/09 to SP/10 FA/10 to SP/11 Average

Advisors and Completion Rates

Student Success Course Learning Frameworks § EDUC 1300 –Student Success course § Mandatory for students needing developmental work in two areas-Reading, Writing or Math. § Fall, 2012, will be mandatory for students needing developmental work in one area §

Teaching and Learning Center • Referral to SEA Center (Success Encourages Achievement) • Developmental Math – 56% Success (A, B, C) ALL students – 85% Completion • Referral for tutoring but No Show – 28% Success (A, B, C) – 52% Completion • Referral for tutoring and participate – 42% Success (A, B, C) – 88% Completion

Teaching and Learning Center • Developmental English – 78% Success (A, B, C) ALL students – 83% Completion • Referral for tutoring but No Show – 40% Success (A, B, C) – 80% Completion • Referral for tutoring and participate – 61% Success (A, B, C) – 84% Completion • 12 visits=100% success!!

Student Activities and Success Students involved in activities averaged: • 5% higher completion • 9% higher success • 13% higher persistence • Developmental students persisted by 12% more over the three terms.

Student Activities and Success

Evaluation/Assessment • • • At. D, CCSSE, SENSE Foundations of Excellence Visioning Process (North Harris) Staff, faculty and community involvement Perception vs reality Adjunct Center for Excellence

Key Elements at Lone Star College-North Harris • • Advisors for FTIC Mandatory Orientation for all FTIC Student Success Course Teaching and Learning Center – Faculty centered – Funded – Supported – Data/results driven

Key Elements for Retention, Persistence and Success • Establishing core values at institution • Involvement of students, staff, faculty and community in framing the vision • Right people who share the mission, passion and commitment • Use of data to have “courageous discussions” about strengths and weaknesses • Action