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SPVA The Veterans Welfare Service SPVA The Veterans Welfare Service

Structure – Since Restructuring (completed 15 March 2010) • 5 Veterans Welfare Centres (VWCs) Structure – Since Restructuring (completed 15 March 2010) • 5 Veterans Welfare Centres (VWCs) – – – Norcross (Blackpool) Kentigern House (Glasgow) TA Centre (Kidderminster) Imjin Barracks (Innsworth) Centurion (Gosport) • Each centre has – – VWC Manager Regional Manager Welfare Advisors providing back office support Manned telephone support/contact Welfare Managers, visiting officers based in the VWC satellite offices or home-workers.

Scope of the VWS Subject matter experts - in SPVA schemes & DWP benefits Scope of the VWS Subject matter experts - in SPVA schemes & DWP benefits Caseworker Approach - assigned at transition or first contact - holistic assessment and continuity Supports - Veterans, their Families and the bereaved Provides - support, advice, referral, signposting On - entitlements, housing, education, reablement, employment and financial management

Joint Development of Single and Tri. Service Initiatives • Death in Service • Medical Joint Development of Single and Tri. Service Initiatives • Death in Service • Medical / Admin Discharges • Seriously Injured Leavers • Resettlement – Career Transition Partnership (CTP) • Close working with In-Service Welfare providers to aid transition • Army Recovery Capability - PRAC Tedworth House Tidworth. One stop Shop: H 4 H, RBL, SPVA • Transition Pathway (Life Care Planning) • Ghurkha resettlement programme • Welfare Support to Queen Elizabeth Hospital Birmingham

VWS work collaboratively to achieve the best outcomes for individuals • The Veterans Welfare VWS work collaboratively to achieve the best outcomes for individuals • The Veterans Welfare Service works in close collaboration with: • • In-Service Welfare Social Services Local Authorities Ex-Service Organisations Voluntary Bodies Health Authorities Regional Veterans Advisory and Pensions Committees • OGD’s • Welfare Support Visitors • Anyone who will help!

Community Welfare Development • • Welfare gateway initiative Mental Health Pilots (central coordination role) Community Welfare Development • • Welfare gateway initiative Mental Health Pilots (central coordination role) Welfare surgeries Working with devolved administrations in the development of veterans services Prison in-reach Employment fairs Primary Care Trusts Veterans Policy Unit

Any Questions? www. veterans. help–info Free Veterans Helpline 0800 169 22 77 SPVA Any Questions? www. veterans. help–info Free Veterans Helpline 0800 169 22 77 SPVA