Software and Services for Professional Surveys www snapsurveys

Software and Services for Professional Surveys www. snapsurveys. com

Over 28 years as Survey Specialists Offices worldwide • US • Europe • Benelux • Spain 4 areas of expertise • Survey Software • Training • Help Desk • Outsourcing www. snapsurveys. com

Well over 30, 000 Users Worldwide Market Sectors Education Market Research Government Healthcare Financial Services Manufacturing/Retail Media Travel & Tourism Non-profit New York University Cambridge University Case Western Reserve University of Texas Veterans Affairs Over 85 UK Health Trusts Blue Cross/Blue Shield American Medical Assoc. Netflix BBC World Service USA Today Disney ABC www. snapsurveys. com Research International Electoral Reform Gallup & Robinson Direct Marketing Assoc. CIBC HSBC Deloitte & Touche ING Direct Madison Square Garden The Ritz London Hilton Hotels Atlanta Spirit US Department of State Corporation of London US Department of Justice NASA Hasbro Ford Motor Company EMC Corp. Ricoh Electronics World Health Organization British Library Board of Certified Safety Prof. Keep America Beautiful

Why is Snap everyone’s first choice? • Fully integrated software • Surveys in any mode of data collection • Surveys in any language • Complete survey research services • Well supported • Research & Development top priority • Open System – links to other software packages www. snapsurveys. com

Publish your questionnaire in any combination of formats Web Email Phone Paper Scanning PDA Tablet PC Kiosk

Design Simplicity for web, paper, PDA, tablet or kiosk based surveys Standard Windows options on your PC Easy on-screen design Add drop-downs Multi-lingual Perhaps a different mode

Question Libraries Use one of Snap’s industry standard libraries or create your own Create your own multi-lingual library of questions Search for keywords Apply password protection Arrange your questions into sections, topics and languages Incorporate whole surveys – both the questionnaires and their associated analyses

Language Variations Publish your questionnaire in your choice of languages Snap will attempt to automatically translate questionnaires by accessing its Survey. Pak libraries

Customized controls Add custom designed sliders, buttons and keyboards Enhance your questionnaire with respondent-friendly options Use Snap’s library of images or create your own

Maps and Images Add clickable image-maps to your electronic surveys Take any image and mark off the areas. Then link these with answers to your question Use Snap’s standard maps or create your own

Web Questionnaires Easy to create and deploy yet very powerful You choose… • • • Images/video/sound Routing / skip patterns Text substitution Fonts & Colors Validation options Randomize questions & codes Save & Resume Send Email Invites & Reminders Host on your web server or Snap’s

The power of Snap Web. Host • Automate scheduling of surveys, email invites & reminders • Survey login for added security • Pre-populate from external database • Quota controls • Capture partially completed survey data • Save & Resume the survey from any PC • Automated Email alerts (Triggers) • Online Analysis with real-time updates • Monitor survey progress online

Snap Web. Host Manage the entire survey process online Create stakeholder accounts Manage multiple surveys Schedule surveys, email invites & reminders Uploads surveys from your PC Produce tables, charts, and reports with real-time update All in real time

Snap Web. Host Installation Use your web server or Snap’s The Stakeholder • Monitor progress The Researcher • Design & upload questionnaire • Identify survey panel • Establish database links • Manage email invites and reminders • Email alerts • Monitor progress • Analyze the results • Analyze results Snap Web. Host The Respondent Email Alerts • Instant notification • Customizable content • Sent to anyone / anywhere • Receive an email invite • Take the survey • Save and resume

Interviewing on the move Support for PDA, Kiosk, Tablet PC and laptop devices An easy add-on to Snap Professional

Kiosks, PDAs and Tablets A fully functional, portable survey solution Images Touch screen buttons Drop-down lists Add all the features: • Rotation & randomization • Answer masking • Routing/skip patterns • Specialist keyboards • Sliders • Maps, and more…… Buttons

Paper questionnaires Choose your layout… Images Landscape or portrait Borders Grids Columns Backgrounds

Scanning A cost effective alternative to manual data entry Image of the actual hand written questionnaire Dates Numbers Check boxes Automatically handles corrections Snap’s interpretation of the scanned questionnaire

Analysis • PC & Web-based Analysis – with real-time updates • Top. Line Analysis – easy to understand & unique to Snap • Tables – crosstabs, frequencies, grids • Filters, weights and scores • Charts – 2 & 3 Dimensional Charts • Analysis Maps • Literals – analysis of free text • Background images and layouts • Statistics – Mean, Mode, Quartile, Standard Deviation, Chi-Squared, T-test, Z-test and more… • Cluster & Factor Analysis

Crosstabulations Tables can be simple or complex – it’s your choice Add levels of sophistication including confidence intervals, significance and much more… Rows Gender as the column Percentage or absolute

Charts Over 50 chart styles to choose from or create your own Bar charts Donut charts Pie charts 2 or 3 dimensional Add backgrounds, watermarks and images

Maps Use maps to present your survey results Automated coding of high and low values Maps can be based on any 2 D image, not just topographical maps

Literals Analysis of free-format comments Select just one question …or select multiple questions Simple to define Suppress blank comments Print the results or export to any MS Office product

Statistics Choose which ones to show and how to present them Select the stats you require and the decimal places Mean, mode, median and quartiles

Link Snap to other software products Keep your options open! Links to Microsoft Office Database connectivity • Word • Excel • Power. Point • Access • MS Access • Excel • SQL • ODBC Data formats supported Electronic formats • ASCII • CSV • Tab separated Survey formats • SPSS. SAV • Triple-S XML • PDF • HTML • E-viewer

Integrate your results into your reports and presentations

FREE - Snap. Shot Polling Software Online design Single question polls Paste into any website ready for voting Real time analysis

A Simple Choice…. • Fully integrated software • Surveys in any mode of data collection • Surveys in any language • Complete survey research services • Widely used worldwide • Well supported • Very Affordable www. snapsurveys. com

Contact us North and South America: Europe, Asia, Africa and Australia: Phone: 603 -610 -8700 Phone: +44 (0)207 747 8900 Snap Surveys Pease International Tradeport One New Hampshire Ave Suite 230 Portsmouth, NH 03801 USA Snap Surveys Greener House 66 -68 Haymarket London SW 1 Y 4 RF UK info@snapsurveys. com sales@snapsurveys. com The Netherlands, Belgium and Luxembourg: Spain: Phone: +32 2 712 95 55 TNS Interactive Julian Camarillo, 42 (Ed. Treviso) 28037 Madrid SPAIN Leo Schreurs SOLUS 22 Avenue des Hirondelles B-1780 Wemmel Belgium www. snap-benelux. be info@snap-benelux. be Phone: +34 91 432 87 89 www. snapsurveys-spain. com snap@tns-global. com www. snapsurveys. com