Skills for Life at LBS Getting Active Support from Senior Managers and Stakeholders
Senior Buy-In • • Head of HR Opportunity to speak to CMT Business case made clear – project brief presented Requested CMT sign off on: – CMT Sf. L Champion (Ii. P Champion) – Public Commitment event – Funding • Bigger strategic issues e. g. community cohesion; Leitch Review
Public Image • GO Award – CE sign off Strategy & Action Plan – Public event – invite all Strategic Directors – Photographer etc – Met with Political Assistants from both parties – Personal invitations to Members – Draft speeches/briefs for CE and Leader
Public Image cont’d • GO Award Event – – IDe. A Display Unions and ULRs Sf. L Test • Publicity – internal and external – good for members. • External bodies e. g. London Councils • Funding!!
Internal Marketing • Cross-Council Steering Group • Include Operational Managers – selected by Service Managers • Individual meetings with Service Managers to explain project • Briefings to HR teams
Internal Marketing • Sf. L Launch event • Supervisors briefings from Provider (inc. Sf. L Assessment & breakfast!) • Staff briefings & breakfast
Personal contact • Use Steering Group members for personal contact with operational managers. • Use ULR’s for personal contact with staff. • Union-Officer meetings • Speak to managers and ascertain issues, sensitivities, concerns. • e. g. Training/briefing venues – Do NOT use Waste Depot!
Influence Policy • Senior staff on steering group – can access and influence corporate policy. • Sf. L in Sutton Plan, Corporate OD Business Plan etc. • Raise profile of Sf. L in Equality & Diversity/HR policies – keeps people talking! • Unions keep Sf. L on agenda
Communication • Keep Steering Group informed. • Use email, telephone, meetings. • Posters etc only go so far. • Feed info to CE via Sf. L Champion. • Invite Leader and PA’s to events – even if he can’t attend. • Brief PA’s on achievements. • Sneak in to see CE to discuss his specific role at events!
Sf. L Programme • Design any training to meet operational needs e. g. time of day (Waste) • Tailor training for operational issues e. g. employability (Care Homes) • Ensure that programme picks up added extra’s – e. g. ICT, Dyslexia etc. • Keeps managers on-side and supportive. • Be clear about what programme will not/cannot do.
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