Size Matters CWLA CONFERENCE February 24, 2004 3/19/2018
Introduction l Karen L. K. Valentine l Staff Representative l Delaware Public Employees Union, AFSCME, Council 81 l 302 323 -2121 3/19/2018
MANAGEABLE CASELOADS l LEGISLATION Needed because it provides oversight, allows for additional hiring, holds people accountable l LOWER TURNOVER RATES Maintain experienced staff by lowering turnover rates l ACCOUNTABILITY All levels of employees need to be accountable not just the worker VIGILANCE l Need to constantly monitor caseloads as well as the workplace environment while looking for solutions which are ever evolving l l l EMPLOYEE INVOLVEMENT Employees involvement increases morale, gives employees a buy-in and often employees know best what works. 3/19/2018 COALITIONS All interested parties need to join together
LEGISLATION What it does and why it is necessary l CWLA recommended standards + 2 (average not individualized) l Annual adjustment of positions l Provides for oversight l Accountability which leads to seeking new and innovative ideas. 3/19/2018
REDUCE EMPLOYEE TURNOVER Low turnover of staff is a significant factor in maintaining smaller caseloads Ideas for reducing turnover: l Career ladders/promotional opportunities l Flexible/Alternative work schedules l Over-hires l Staffing for 24 hour service – no on call duty l Intensive Training 3/19/2018
REDUCE EMPLOYEE TURNOVER Low turnover of staff is a significant factor in maintaining smaller caseloads Ideas for reducing turnover: l Well equipped workers l Adequate support staff/Assistants l Labor/Management Meetings l Streamline/Reduce Paperwork 3/19/2018
VIGILANCE l Constant monitoring is necessary as regulations, budgets and other trends impact caseloads l Seek new ideas l Never say never 3/19/2018
EMPLOYEE INVOLVEMENT l Employee involvement increases morale and buy-in l Employees often have good solutions l Create forums for input such as LMC, quality circles, lunches etc. 3/19/2018
What This Means l Creating legislation, taking steps to reduce turnover, involving employees and being vigilant will lead to reduced caseloads. l Increases children. 3/19/2018 service to the families and
WISH LIST l CWLA standards Career growth for assistants and support staff. Reduction of duplicate tasks. Improving equipment Hazardous duty recognition l Excellent Resource: www. afscme. org l l 3/19/2018
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