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Simplifying the Business IATA e-freight 1 Simplifying the Business IATA e-freight 1

IATA e-freight: is a priority for the industry Ö IATA’s Board of Governors have IATA e-freight: is a priority for the industry Ö IATA’s Board of Governors have mandated a project designed to remove all the paper for all stakeholders from air cargo transportation by 2010 Ö This project is now called IATA e-freight Ö E-freight has a “pilot” programme to accommodate those parties that are able to free their supply chain processes from paper by 2007 Ö The project has the full support from the industry: Simplifying the Business 2 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Air Cargo Industry: Needs to change A good news story… Ö Until recently air Air Cargo Industry: Needs to change A good news story… Ö Until recently air cargo carriers outperformed passenger carriers …but a traditionally complex business Ö Average consignment E 2 E transport time stuck at 6. 5 days Ö Average 38 paper docs accompany MAWB for each consignment Ö 35 million AWBs …. facing increasing challenges Ö Fuel cost: now accounts for 25% of airline costs Ö Reducing volumes: 13. 4% in 2004 to 3. 6% in first 8 months of 2005 Simplifying the Business 3 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Strong forces for e-freight Security Ö Ö Ö Customs demanding advanced electronic manifest information Strong forces for e-freight Security Ö Ö Ö Customs demanding advanced electronic manifest information Large penalties for non-compliance Need for globally coordinated drive for industry simplification Customers (world trade) Ö Shippers, manufacturers and importers—for their own efficiency Efficiency Ö Our industry is carrying paper-work costs it can no longer afford. Alignment and Mobilization Ö Simplifying the Business Many are joining forces: IATA, WCO, WTO, FFI, Cargo 2000, UN CEFACT, US agencies 4 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

The increasing pressure for e-freight C 2 K GHA’s Simplifying the Business 5 Ó The increasing pressure for e-freight C 2 K GHA’s Simplifying the Business 5 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: document issues Ö Today there are several problems with the manual creation IATA e-freight: document issues Ö Today there are several problems with the manual creation and handling of paper documents Ö Ö Missing / incomplete documentation Slows down the process Customs “holds and snagging” Security aspects from customs regarding time and quality Ö Documents accompany the freight Ö Handover points Ö Duplication Ö Manual Simplifying the Business 6 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

So, are we entering a paperless era? Paperless? An air cargo industry which prints So, are we entering a paperless era? Paperless? An air cargo industry which prints no paper Paper-Free? Air cargo industry processes which are not paper-dependent Paper-Work? Air cargo industry cost of processing paper, including data quality IATA e-freight: Delivers a paper-free industry reducing paper-work! Simplifying the Business 7 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: in a nutshell Ö What is it? Ö A joint air cargo IATA e-freight: in a nutshell Ö What is it? Ö A joint air cargo industry programme of carriers, forwarders and customs, led by IATA Ö Aimed at eliminating need to produce and transport all paper documents for air cargo shipments Ö What is it worth? Ö 1. 2 b US$ air cargo supply chain cost saving, driven by 80% reduction in cost of paper-work Ö When will full benefits be delivered? Ö Dec 2010 onwards with early adoption Dec 2007 onwards Ö What is our approach? Ö Business change supported by automation if necessary Ö E-freight complimentary but aligned to Cargo 2000 Ö E-freight will enable enhanced supply chain integrity to customers Simplifying the Business 8 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: business vision 2020 2010 Vision 2007 Scope / Objectives Ö Ö All IATA e-freight: business vision 2020 2010 Vision 2007 Scope / Objectives Ö Ö All cargo (general & special) Air freight Forwarder to consignee Eliminating the need to produce and transport typical paper documents Ö Ö Ö Early adopters (airlines & forwarders) on specific trade flows (general) Air freight Global implementation enabling world trade air cargo volume to operate IATA efreight (general & special) Ö Ö Eliminate the need to produce and transport all paper documents within the full multi-modal Shipper to consignee supply chain (buyer to seller) for all cargo at a piece level e-billing e-booking Quality Management System Simplifying the Business 9 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: engaging stakeholders Ö IATA has formed an Industry Action Group representing air IATA e-freight: engaging stakeholders Ö IATA has formed an Industry Action Group representing air cargo stakeholders made up of Airlines, the World Customs Organization and Freight Forward International Ö The process is complex with more than 16 000 stakeholders including: Ö 270 carriers Ö 200 customs authorities Ö Well over 15 000 freight forwarders Ö At least 20 industry bodies Ö Ground Handlers Simplifying the Business 10 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: challenges Ö Customs commitment to e-customs & IATA e-freight Ö Customs present IATA e-freight: challenges Ö Customs commitment to e-customs & IATA e-freight Ö Customs present both a challenge and opportunity as a force for change Ö Industry engagement across the supply chain; Ö It is critical that all stakeholders in the air cargo industry are engaged Simplifying the Business 11 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: project structure Ö The Project is divided into three Streams; Ö Business IATA e-freight: project structure Ö The Project is divided into three Streams; Ö Business Stream; Ö Facilitates local implementation plans, process and messaging standards, IATA e -freight business requirements and other IATA e-freight business process related matters Ö Legal Stream; Ö Facilitates the identification of legal, governmental, regulatory, and treaty issues and the generation of solutions for the same. Supports the IATA e-freight programme with legal analysis & advice Ö Technical Stream; Ö Facilitates technical direction, technical requirements, systems solutions and delivery, and other IATA e-freight systems related matters Simplifying the Business 12 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Business Stream Scope Process Pilots Delivery June 05 Sep 05 Apr 06 Jun 07 Business Stream Scope Process Pilots Delivery June 05 Sep 05 Apr 06 Jun 07 Vision, Scope & Objectives Ö Ö Ö Business workshops Document analysis Multi modal / end-to-end 2007 early adopters 2010 market penetration Beyond 2010 full multi-modal Simplifying the Business Process alignment Ö Ö Customs (WCO) Industry (C 2 K) Standards (UN CEFACT) Policy Preparation Ö Ö Ö 13 Smart pilot selection Standard delivery plans Cargo Committee Commitment Airline fast track Country and cluster workshops Implementation Ö Ö Major trade lanes Cluster delivery Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Process & Data : primary docs identified Key Simplifying the Business 14 Ó INTERNATIONAL Process & Data : primary docs identified Key Simplifying the Business 14 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Process & Data: “to-be” data flows mapped Simplifying the Business 15 Ó INTERNATIONAL AIR Process & Data: “to-be” data flows mapped Simplifying the Business 15 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: identifying pilot countries Ö Smart pilots survey conducted Q 4 2005 Ö IATA e-freight: identifying pilot countries Ö Smart pilots survey conducted Q 4 2005 Ö Covered all airlines globally Ö Targeted specific Customs authorities and freight forwarders Ö Determined high level messaging capability and interest to participate in e-freight trials Ö Pilots filtered on volume and messaging capability for customs, carrier, forwarder Simplifying the Business 16 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: customs surveyed Ö Ö Ö Ö Ö Canada United States of America IATA e-freight: customs surveyed Ö Ö Ö Ö Ö Canada United States of America Chile Sweden United Kingdom Germany Netherlands Spain South Africa Ö Ö Ö Ö Dubai (UAE) China Hong Kong Singapore Malaysia Korea (south) Japan Australia Chosen on the basis of: - • WCO recommendations • Global cargo volume • Geographical split Simplifying the Business 17 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: forwarders surveyed ÖTotal number of Freight Forwarder locations (16 countries): 96 ÖTotal IATA e-freight: forwarders surveyed ÖTotal number of Freight Forwarder locations (16 countries): 96 ÖTotal number of Freight Forwarder companies: 58 ÖFFI members 8 ÖOthers forwarders 50 Involving the wider community of freight forwarders will be key Simplifying the Business 18 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: plan for pilot country selection Systems/ Business Legal - MOUs Early Adopters IATA e-freight: plan for pilot country selection Systems/ Business Legal - MOUs Early Adopters Jan 06 Feb 06 Analyzing Horizontal and Vertical Surveys Ö Ö Ö Analyze airline Ö response. Analyze Vertical response. Initial Selection Ö Smart Pilot Countries. Simplifying the Business Legal – Assess Government Audit Treaties Mar 06 – May 06 Obtain Commitment From Early Adopter Airlines During Cargo Week, Obtain commitment from Cargo Committee Airlines. Obtain commitment from other participating non. Cargo Committee Airlines (Air Canada, Iberia). Ö Ö Ö May 06 Government and Customs Audit Conduct country governmental and customs audit. Refine selection of Pilot Countries based upon results. Assess need to add countries to and/or amend list of Pilot Countries. 19 Ö Ö Ö Assess Impact of Treaties Government treaties Ö audit. Use MP 4/MC 99 treaty matrix to assess status of treaty ratification and compatibility of Pilot Countries. Use results as filter for further screening of pilot countries to refine selection and create Local Clusters. Legal - MOUs Local Clusters May 06 Obtain Commitment Local Clusters Obtain MOUs from all other stakeholders involved in Local Clusters: Airlines, Freight Forwarders, and Customs Authorities. Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Governmental, Customs, and Regulatory Issues Ö Customs Authorities Must Adopt, Develop, and Implement a Governmental, Customs, and Regulatory Issues Ö Customs Authorities Must Adopt, Develop, and Implement a WCO Compliant Single Window Concept Ö Determine whether each customs authority intends to develop and implement a single window concept Ö Determine whether and extent to which the custom authority’s single window concept is compliant with the WCO Data Model Ö Determine manner in which it differs from the WCO Data Model Ö Determine manner in which the custom authority’s single window concept allows for the identification and recognition of Authorized Economic Operators Ö Determine realistic timeline within which the customs authority will be able to implement the single window concept Ö Determine the legislative and regulatory environment that must exist within the government in which the customs authority operates for the single window to implemented Ö Determine whether the government’s customs code or similar construct need to be expanded and/or amended Ö Identify branches of government involved in these processes Ö Identify what the processes entail and determine timelines within which the governmental and regulatory environment of the government will be ready for implementation of the single window Simplifying the Business 20 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Governmental, Customs, and Regulatory Issues Ö Ownership of Customs Data - Responsibility for inaccurate Governmental, Customs, and Regulatory Issues Ö Ownership of Customs Data - Responsibility for inaccurate and incomplete data Ö Determine laws and regulations that exist within each government regarding liability for inaccurate and incomplete data Ö Develop industry position (for airlines, forwarders, customs authorities) and push governments to adopt the same Ö Authentication of Data and Electronic Signature Requirements Ö Determine status of each government with respect to the regulations and requirements for authentication of data and electronic signatures Ö Ownership of Documents Ö Determine which, if any, documents within each government’s e-freight air cargo supply chain have ownership issues attached at the international, local, or private level Simplifying the Business 21 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Treaties: assessing the globe Ö Warsaw Convention (for the Unification of Certain Rules for Treaties: assessing the globe Ö Warsaw Convention (for the Unification of Certain Rules for International Transportation by Air) and Warsaw as Amended by the Hague Protocol. Ö Paper air waybill required for carrier to assert liability limits stated in Warsaw, Warsaw-Hague. Ö Montreal Protocol No 4 (MP 4) (Amends Warsaw Convention) Ö Allows electronic air waybill. Carrier may assert liability limits stated in Warsaw. Hague. Ö Montreal Convention 1999 (MC 99) (for the Unification of Certain Rules for International Carriage by Air) Ö Allows electronic air waybill. Carrier may assert liability limits stated in the Montreal Convention. Ö New Treaty. Prevails over Warsaw and MP 4. Ö Government of Origin and Destination must be party to the same treaty (MP 4 or MC 99) for the treaty to apply Simplifying the Business 22 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Treaties: status of “smart pilot” governments Simplifying the Business 23 Ó INTERNATIONAL AIR TRANSPORT Treaties: status of “smart pilot” governments Simplifying the Business 23 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Pilot clusters: selection criteria Ö Matching treaties for MC 99 & MP 4 countries Pilot clusters: selection criteria Ö Matching treaties for MC 99 & MP 4 countries Ö Minimum 1 EU country in each cluster Ö Easy to expand to other EU countries Ö Easy to transfer to another EU country if one drops out Ö Risk assessment of likely compliance Ö Put countries more likely to drop out in separate clusters Ö Trade volumes Ö Ensure at least 1 large trader in each cluster Ö IAG Champion in each cluster to drive implementation Simplifying the Business 24 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

e-freight implementation: capability roadmap Forwarder 1 Shipper e Custom s 1 Forwarder 2 Shipper e-freight implementation: capability roadmap Forwarder 1 Shipper e Custom s 1 Forwarder 2 Shipper Custom s 2 Forwarder 3 Custom s 3 Shipper e Forwarder 4 Shipper e Forwarder 5 Shipper infrastructure in place Simplifying the Business Custom s 5 Custom s 6 Forwarder infrastructure in place Custom s 4 Carrier infrastructure in place 25 Customs SW roll-out Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: pilot clusters CA SE GB NL ES US DE CN UAE SG IATA e-freight: pilot clusters CA SE GB NL ES US DE CN UAE SG MC 99? Both CL ZA JP KR MP 4 MC 99 HK MY AU Neither Simplifying the Business 26 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Pilot clusters: why 4 - 5 countries per cluster? Ö Simplifies pilot implementation Ö Pilot clusters: why 4 - 5 countries per cluster? Ö Simplifies pilot implementation Ö If all 17 pilot countries set up e-freight pilots with each other, 136 pairs of O&D pilot e-freight lanes would have to be set up Ö Enables more penetration opportunity than simply grouping countries in pairs Ö Protects against the risk of individual countries dropping out Ö Remaining countries in the cluster will still have e-freight partners to work with Simplifying the Business 27 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: business implementation plans Plan Agenda Feb 06 Handshakes Organize Feb 06 Develop IATA e-freight: business implementation plans Plan Agenda Feb 06 Handshakes Organize Feb 06 Develop Global Implementation Plan Complete Global Agenda Mar 06 Organize Local Workshops Ö Develop global standard implementation plan Ö Clear idea of efreight deliverables for 2006 Ö Develop strategy for Ö organizing meetings, where, when and who Ö Output; Provide a “standard” implementation plan for country managers Ö Output; Standard Agenda do be distributed to St. B Reps Ö Output; Draft workshop plan per cluster: Simplifying the Business 28 Ö Workshops May 06 >> Meet with St. B Reps Workshops Implementation Ö Managers meeting Initiate workshops Output; Agree on plan, deliverables, targets, roles and responsibilities Output; Workshop deliverables Ö Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: global implementation plan Ö The IATA Business Process Stream will develop a IATA e-freight: global implementation plan Ö The IATA Business Process Stream will develop a global “standard” implementation plan which will be used as the basis for each individual pilot country’s implementation plan Ö The global plan will be tailored to fit each local situation – at country and cluster level – by the local St. B representative with support from the central e-freight team Ö The overall management of each local plan will be coordinated by IATA Regional Programme Managers (RPMs), with support from the central IATA e-freight project team Simplifying the Business 29 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: local implementation plans The e-freight implementation plan for 2006 includes three workshops IATA e-freight: local implementation plans The e-freight implementation plan for 2006 includes three workshops per country Ö For economic areas with several potential participating countries and a single Customs Code, country workshops will be combined to ensure a common approach. This applies to EU and ASEAN and will reduce the total workshop requirement Ö Some of these workshops will be for “clusters”, enabling O & D country pairs to prepare for implementation Simplifying the Business 30 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Technical Stream Industry Audit Technical Solutions Supplier Coordination Delivery Jul 05 Nov 05 June Technical Stream Industry Audit Technical Solutions Supplier Coordination Delivery Jul 05 Nov 05 June 06 Jul 07 Current Technical capabilities Ö Ö Ö Ö Air freight industry Airlines Freight Forwarders Related industries Technical workshops CCS E-commerce Simplifying the Business Technical direction Ö Ö Ö RFI Supplier workshops Technical workshops WCO data model v 2/3 UN CEFACT C 2 K / WCO Process Alignment Ö Ö 31 Detailed requirements E-freight timelines Preferred supplier(s) Contracts / Mo. U’s Implementation Ö Ö Develop Test Technical accreditation Pilot Implementation Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Technology: options to support delivery Ö Fully commercial environment Ö Three potential options in Technology: options to support delivery Ö Fully commercial environment Ö Three potential options in a fully commercial environment Ö Those Who Can, Do Ö Independent, industry neutral body Ö Commercial Solutions Ö Directions not exclusive Ö Multiple providers Ö Combinations inevitable in a commercial environment Simplifying the Business 32 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Milestones 2005 Scope Vision, Scope & Objectives Business Carriage Treaties / limitations Legal Industry Milestones 2005 Scope Vision, Scope & Objectives Business Carriage Treaties / limitations Legal Industry Audit Technical Current Technical capabilities Simplifying the Business 2006 Process alignment Legal Country 2007 Pilots Pilot preparation Pilot Implementation Legal Framework Development Government & Customs Technical Solutions Technical direction 33 Cluster commitment Legal solutions Supplier Coordination Alignment Implementation Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

Gathering Momentum 16 x Customs World Customs Organization (WCO) Hong. Kong Trade. Vision C Gathering Momentum 16 x Customs World Customs Organization (WCO) Hong. Kong Trade. Vision C 2 K Singapore Trade. Xchange 6 x Airlines IATA e-freight 9 x Forwarders 50+ Freight Forwarders 14 x Airlines ASW ASEAN Simplifying the Business 34 United CEFACT Nations UN e-docs E-customs Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005

IATA e-freight: How to stay connected! http: //www. iata. org/whatwedo/simplibiz 1 Click on the IATA e-freight: How to stay connected! http: //www. iata. org/whatwedo/simplibiz 1 Click on the St. B Support Portal button Updates • FAQs • Materials • Log request for follow up • St. B e. Newsletter Simplifying the Business 35 Ó INTERNATIONAL AIR TRANSPORT ASSOCIATION 2005