Show Me the Money Getting Results From the

Show Me the Money Getting Results From the Whole Organization Means It’s Not Just About the Environment

Panel Presentation & Discussion v Getting Results from the Whole Organization: ANAB Moves Toward Integration of Standardsbased Management Systems. Should You? Ø Chris Spire, QEP President, Spire Environmental Consulting v Be Careful Who You Listen To Ø Douglas B. Johnson, Ph. D. President, Environmental Intelligence Inc. v Getting Results: Show Management the Money Ø Sandra B. Austin and Michael G. Coleman, Ph. D. Principals, The Coleman Austin Group, Inc.

Lack of Management System Results

Proliferation of Management Systems

Proliferation of Management Systems v Quality Management System - ISO 9001: 1987 Ø Aerospace Quality Management System - AS 9100: 1997 Ø Medical Devices Quality Management System - ISO 13485: 2000 Ø Telecommunications Quality Management System - TL 9000: 2001 Ø US Automotive Management System - ISO 16949: 2002 v Environmental Management System - ISO 14001: 1996 Ø Responsible Care Management System - RC 14001: 2002 Ø Sustainable Forestry Initiative - SFI: 2005 E QMS S

Proliferation of Management Systems v Occupational Health and Safety Management System - ANSI Z 10: 2005 OHSMS v Recycling Industry Operating Standard RIOS FSMS RIOS: 2005 E v Food Safety Management System QMS - ISO 22000: 2006 v Information Security Management S System - ISO 27001: 2005 ISMS v Security Management System RCMS - ISO 28000 v Responsible Care Management System - RCMS

Conformity Assessment v International Accreditation Foundation (IAF) Ø ANSI-ASQ National Accreditation Board (ANAB) § Spin-off the Registrar Accreditation Board and the certification business to RAB-QSA § Consolidate EMS and QMS Councils into an Accreditation Council § Form Committees of Experts within the Accreditation Council § Provide Accreditation Auditors with the competency to assess multiple management systems

Industry Integration v Environmental, health and safety merged and often one management system developed v Responsible Care (RC 14001) was created to integrate environmental, health safety and security with an expanded scope to carriers, suppliers, distributors, customers, contractors and third party providers v A few integrate EMS and QMS v Many integrate QMS and the spin-off systems v Integration often includes procedures /records, processes, information technology and audits E O N P V N

Lack of Management System Results v. Goals of the management system Ø Risk Reduction Ø Cost Avoidance Ø Cycle Time Reduction Ø Rework/Defect/Problem Reduction Ø Cost Reduction/Profit Enhancement

EMS Study v. Value of ISO 14001 EMS? Ø Some organizations have not improved at all Ø Many organizations have demonstrated continual improvement but not substantial Ø A few organizations have obtained significant improvements

Output Matters v ANAB Heads Up – Focus on results v Audit process – auditors look for results primarily from objectives and targets v If results are not positive, look for management system elements that may be broken v Communicate “output matters” message to organizations

Industry Response

Be Careful Who You Listen To Douglas B. Johnson, Ph. D. President Environmental Intelligence Inc.