Ship and Debit New Claims Report March

Ship and Debit – New Claims Report March 2013 Release March 1, 2013 date/time

Channel Communications on Ship and Debit Incorporating POS data in the automated S&D process Soft rejection claim notification

Users Those Users of the report will be the people that work with the claim information. ADDING USERS: Contact your DMM or KAM if anyone within the organization would like to be added to this report notifications list. SET-UP PROCESS: – Register on TE. com site to be able to log in and access the report – Notify local DMM or KAM on adding your contact to this notification list with specific accounts.

Claim Report now available in TE e. Commerce • Report produced for individual Distributors and individual Acct #’s. – Notification by email each week Please click here to download debit claims error/warning report for the period <Start date of past week (Wednesday)> to <End date of current week (Tuesday)>. This report contains debit claims sent to TE connectivity for processing during the specified period. The report displays those claims that have been accepted, those that had errors, and those that were accepted but have warning messages. Warnings included on this report represent claims that cannot be matched to Point of Sale (POS) submissions in the past 90 days. This report is available for download through TE Connectivity e. Commerce website by logging into your account for 30 days from the date of this notification. NOTE: THIS IS AN AUTOMATED EMAIL GENERATED FROM AN UNMONITORED EMAIL ACCOUNT. DO NOT REPLY TO THIS EMAIL RESPONSES WILL NOT BE READ. Available through “Manage My Downloads” on TE e. Commerce Claim report will be identified as ISD Claims_Acct #xxxxxx If multiple accounts are involved, multiple notices will be sent and multiple files can be retrieved.

Type of Information Available on the New Report • Runs weekly – every Wednesday • Claim information as originally • POS match status submitted • Multiple rejection reasons for parts • Agreement information • Descriptions for rejections and codes • Sales Information • Eliminating confusion by giving actual • Credit information descriptions for rejections • For all submitted fields a 1 to 1 • Rejection details • All cost field information provided comparison of data submitted vs data approved by TE Claims are only processed on Wednesday for prior 7 days. This includes weekends.

Examples of the Rejection Codes on Report This is the type of Help Document that will be available through e. Commerce Training Presentations at http: //www. te. com/training/ Also will be available on the Ship and Debit Site.

Important Information about the Report • The new consolidated Report will contain submission information from both EDI claims and manual claims. • Users will continue to receive the 849 EDI response which includes the same information that has been provided.

Rejection Codes Details on Report - Help Explain Codes Internal Code EDI Code Rejection Reason Details 01 01 Pricing agreement was not found 03 03 • TE Part Number is invalid • Submitted part has Quote Only order block thus no credit memo can be created on this part • Sales Intent of the submitted part is not setup as General / Restricted Sales 04 03 TE Part Number was not found OR not setup as ship & debit part on the pricing agreement 27 05 Calculated credit amount is zero. 08 06 Submitted agreement unitized price differs from the actual agreement unitized price by more than. 00009 allowed tolerance 13 06 Agreement price range code is invalid. Valid codes are E (each), C (hundred), or M (thousand) 20 06 Agreement price is invalid or less than zero 05 07 Distributor cost is invalid or less than zero 12 07 Distributor range is invalid. Valid codes are E(each), C(hundred), M(thousand) or T(ten thousand) 15 07 • Submitted distributor unitized cost is more than the maximum DBUY price over last 18 months • Submitted customer account is marked as POS Only customer thus no credit memo can be created on this account 21 07 Distributor UOM is invalid 22 07 Distributor UOM doesn't match TE part approved UOM 02 08 • Distributor Sold To Account Number is not authorized for the agreement • Submitted EDI partner id could not be mapped to distributor sold-to account authorized on the pricing agreement 17 09 The total credit amount for a single line item was over $25, 000 USD 24 09 The Company Code is invalid 25 09 The Currency Code is invalid or doesn't match TE part approved currency 99 09 Other error returned from SAP 26 10 POS data match was not found. 16 11 Debit Memo Number is invalid or already exists for this account 11 13 Shipped Date was not during term of agreement 07 15 Shipped quantity is invalid or less than zero

CY 2012 Claim Rejection Stats TOP 5 REJECTIONS Internal Code EDI Code Rejection Reason Details 08 06 Agreement price differs from actual agreement price by more than. 00009 allowed tolerance 26. 16% 11 13 Shipped Date was not during term of agreement 20. 98% 15 07 Submitted distributor cost is more than the maximum DBUY price over last 18 months 18. 65% 21 07 Distributor UOM is invalid 12. 60% 04 03 Part Number was not found on the pricing agreement 10. 57% % Rejects Tips for reducing rejections: • Agreement authorized price should match with 5 decimals • TE parts should be shipped to the end customers within the term of the agreement, with the exception of piggyback (P 00 XXXXXX) agreements • Average sale price (Dist Cost) should be less than the max price paid in past 18 months for the agreement authorized account • Unit of measure specified on the claim should either match UOM authorized on the agreement or at least convertible. Some valid values are PC (Each), FT (Feet) and MR (Meter) etc. • Valid values for Price Range allowed on a claim are E (1), C (100), M (1000) and T (10000) • Part number specified on the claim should be authorized on the Ship & Debit Agreement specified

To correct claims on TE e. Commerce After logging on, Click on My Account and Internet Ship & Debit. This is the area where you would correct any claim data.

2 Ways to Correct Claim Rejections 1. Through EDI Enter data into your system and send back through EDI 2. Through e. Commerce

TEMPLATE -Fields in the Ship and Debit Template Report This template is used to submit claim data through TE e. Commerce Mandatory FIELDS • Debit Memo Number • Agreement Cost/Range • Customer Acct Number • Resale Cost/Range • S&D Agreement Number • Shipped Date and Shipped Quantity • End Customer Name and Number • Invoice Number • Customer part number • Currency Code • Distributor Cost/Range • TE Part Number • Unit of Measure • Company Code

Correcting Claims Through TE e. Commerce Correcting in e. Commerce • The new report has several columns – Select the columns to match the columns in the template on the web site – Make the necessary corrections – Upload the spread sheet

Ship and Debit Report Help screens and New Report available March 27 th on TE e. Commerce http: //www. te. com/training/ And Ship and Debit Site