Serving Jobseekers with Disabilities in the One-Stop Career Centers April 19, 2012; 2: 00 - 3: 15 PM ET
Welcome to Workforce 3 One! Serving Jobseekers with Disabilities in the One-Stop Career Centers 2
Submitting Questions: Open Chat Drop-Down Menu § To submit a question, type the question in the text field and press your Enter/Return key. § Please enter the name to whom the question is directed. § To send questions only to the presenters, select Presenters from the drop-down menu before pressing your Enter/Return key. § Change Text Size and Chat Color… Text Field Serving Jobseekers with Disabilities in the One-Stop Career Centers 3
Practice In the Chat Room, please type the name of your organization, your location, and how many people are attending with you today. Serving Jobseekers with Disabilities in the One-Stop Career Centers 4
How To Participate in a Poll Serving Jobseekers with Disabilities in the One-Stop Career Centers 5
WEBINAR RESOURCES: Resources Access to Webinar Recordings and transcripts are available within 2 business days after the event. Serving Jobseekers with Disabilities in the One-Stop Career Centers 6
Presenters: § John Allen, Special Assistant, NYS Office of Mental Health § Christopher Button, Supervisory Policy Advisor, Office of Disability Employment Policy, U. S. Department of Labor § Sinclair Hubard, Virginia, Project Lead, Disability Employment Initiative, Dept. of Rehabilitative Services § Bryan Stone, Executive Vice President, Work. Source of Florida Moderator: § Randee Chafkin, Workforce Development Specialist Employment and Training Administration, US Department of Labor Serving Jobseekers with Disabilities in the One-Stop Career Centers 7
Question #1 How long do you think it takes for a One. Stop/LWIB to become an Employment Network? § Three weeks § Two months § Six months Serving Jobseekers with Disabilities in the One-Stop Career Centers 8
Moderator Randee Chafkin Workforce Development Specialist Employment and Training Administration US Department of Labor chafkin. randee@dol. gov (202) 693 -2723 Serving Jobseekers with Disabilities in the One-Stop Career Centers 9
Webinar Objectives This webinar will: § Highlight how the public workforce system is expanding its capacity to serve more customers receiving Social Security disability benefits by participating in SSA’s Ticket to Work Program by becoming Employment Networks (ENs); § Focus on three different successful EN workforce models. Florida, New York State, and Virginia; and § Discuss various methods that the One-Stop Career Centers can implement to leverage resources and develop partnerships to serve jobseekers with disabilities, who are receiving Social Security disability benefits. Serving Jobseekers with Disabilities in the One-Stop Career Centers 10
Disability Employment Initiative (DEI) § The DEI is DOL’s disability and employment initiative, which was first implemented in September 2010. § The DEI is jointly funded by the DOL’s ETA and ODEP. § To-date, DOL/ETA awarded approximately $41 million to 16 states (Rounds 1 and 2) for 3 years to improve the education, training and employment opportunities and outcomes of youth and adults with disabilities who are unemployed, underemployed, and/or receiving Security disability benefits. § DOL has just released an SGA to fund a Round 3 of DEI projects. It is estimated that 6 -10 projects will be funded for a three year period. Serving Jobseekers with Disabilities in the One-Stop Career Centers 11
DEI (Cont. ) § DEI projects build upon the ETA-funded Disability Program Navigator (DPN) initiative by hiring full-time staff, hired at the local workforce investment area level, with expertise in disability and the workforce system to serve as Disability Resource Coordinators (DRCs). § The DEI projects build on effective practices of the DPN initiative and other successful models, e. g. , those funded by ODEP, to improve coordination among employment and training programs implemented at state and local levels, including SSA’s Ticket to Work (TTW) Program, and build partnerships that leverage resources to better serve persons with disabilities and improve their employment outcomes. § The DEI projects are required to become active ENs, i. e. , assigning Tickets and serving Ticket Holders. Serving Jobseekers with Disabilities in the One-Stop Career Centers 12
DEI-Related Resources § Workforce 3 One Community of Practice: – https: //disability. workforce 3 one. org/ § DEI TA Center: – http: //www. dei-ideas. org § Training and Employment Notice No. 6 -11 – http: //wdr. doleta. gov/directives/attach/TEN 6 -11. pdf Serving Jobseekers with Disabilities in the One-Stop Career Centers 13
DEI-Related Resources (Cont. ) § Use of One-Stops by Social Security Disability Beneficiaries in Four States Implementing the Disability Program Navigator Initiatives, MPR – https: //disability. workforce 3 one. org/view/20010181078735177795/info § Information on the Ticket to Work Program – www. ssa. gov/workaboutticket. html – www. socialsecurity. gov/work/formsandpubs. html 1#Materials § EN Payments: – http: //www. socialsecurity. gov/work/envr. html Serving Jobseekers with Disabilities in the One-Stop Career Centers 14
Presenter Christopher Button Supervisory Policy Advisor Office of Disability Employment Policy US Department of Labor button. christopher@dol. gov (202) 693 -4924 Serving Jobseekers with Disabilities in the One-Stop Career Centers 15
ODEP Resources § Integrated employment toolkit: – http: //www. dol. gov/odep/ietoolkit/ § Customized Employment: – http: //www. dol. gov/odep/topics/Customized. Employment. htm § Workforce Flexibility: – http: //www. dol. gov/odep/topics/Customized. Employment. htm § Employment First: – http: //www. dol. gov/odep/topics/Employment. First. htm § JAN – http: //www. dol. gov/odep/resources/JAN. htm Serving Jobseekers with Disabilities in the One-Stop Career Centers 16
Presenter Bryan Stone Executive Vice President Work. Source of Florida bstone@worksourcefl. com (904) 213 -3800 x 2004 Serving Jobseekers with Disabilities in the One-Stop Career Centers 17
Question #2 Do you serve persons with disabilities separately, or are services to them embedded in everything you offer? a) Yes b) No Serving Jobseekers with Disabilities in the One-Stop Career Centers 18
Serving Florida’s First Coast Since 1996 Serving Jobseekers with Disabilities in the One-Stop Career Centers 19
Mission Connecting Workers to Jobs Work. Source provides innovative services that exceed employers’ requirements for the jobs of today and the future Serving Jobseekers with Disabilities in the One-Stop Career Centers 20
Why Do We Exist? § To serve as the workforce development component of economic development § To link business with the workforce § To recruit and retain a qualified workforce § Job training, welfare transition & placement § To build workforce skills § To convene partners in education, training, transportation, etc. Serving Jobseekers with Disabilities in the One-Stop Career Centers 21
Objective 1. To ascertain the number of potential Ticket holders who applied and registered for employment services through the Work. Source Career Center System in the 2006 calendar year; 2. Of those Ticket holders, to identify how many obtained employment and had earnings in one or more of the 2006 calendar quarters; and, 3. To compute the potential financial impact on milestone payments Work. Source would have received if the proposed regulations were operative in calendar year 2006. Serving Jobseekers with Disabilities in the One-Stop Career Centers 22
Summary of the Results Of the 42, 637 Ticket holders in our region included on the MAXIMUS report, 3, 660 registered and received employment services through Work. Source. Furthermore, of the 3, 660 individuals, 1, 009 found employment and had wages in one or more quarters in the calendar year of 2006. Work. Source milestone payments would have been: $1, 679, 770 Serving Jobseekers with Disabilities in the One-Stop Career Centers 23
Design & Governance Vice President Policy & Program Train – Internal/External Represent Work. Source Convene Drive Change DPN Program Coordinator Career Coordinators Business Coordinators LVER Vet Serving Jobseekers with Disabilities in the One-Stop Career Centers DVOP Vet 24
Leadership Disability Program Coordinator § Develop program processes § Provide staff training § Model key processes § Intranet portal § Network with key service providers Serving Jobseekers with Disabilities in the One-Stop Career Centers 25
New & Incumbent Employee Training § Disability Etiquette § Interpreter Services § Americans with Disabilities Act § Phone Interpretation for Other than English Speakers § Apparent and Hidden § Disability Disclosure and Disabilities Confidentiality § Accessibility to One Stop § Reasonable Accommodations Centers at work § Accessibility to all programs, § Alternate Formats resources, tools and services § Ticket to Work § Assistive Technology Serving Jobseekers with Disabilities in the One-Stop Career Centers 26
Serving Ticket Holders in the One-Stop Disability Resource Coordinators Located at the Career Center, provide: § Program overview § Orientation § Eligibility verification § Ticket assignment § Ongoing service coordination Serving Jobseekers with Disabilities in the One-Stop Career Centers 27
Disability Orientation § § § § Accessibility Assessment Employ Florida Marketplace Resume Class Vocational Rehabilitation Ticket to Work Incentive Planning & Assistance Workforce Investment Act Job Search ADA Reasonable Accommodations Transportation Key Websites Disclosure and Confidentiality Assistive Technology Serving Jobseekers with Disabilities in the One-Stop Career Centers 28
Service Design & Delivery § Triage § Advocate Employment for Disabled Community § Reasonable Accommodations Business Services § Coordinate Workplace Mentoring § ADA Compliance Serving Jobseekers with Disabilities in the One-Stop Career Centers 29
Promotion and Outreach § Work Incentive Seminars (WISE) § Maximus Webpage § Social Media § Ongoing presentations to Key Partners § Workforce Board webpage § Local brand promotional collateral § Career Events http: //www. chooseworkttw. net/index. htm Serving Jobseekers with Disabilities in the One-Stop Career Centers 30
Road to Success § Services and facilities designed to meet a broad range of needs § All staff have core knowledge to serve a diverse range of customers § Provide top notch customer service § Collaborate with other One-Stop staff and key partners (WIPA, VR, Service Providers, other ENs) § Co-locate WIPA and VR at the Career Center § Customers with disabilities: – Are best served by being fully included in the entire range of One-Stop services – Assistance should not be “specialized services” designed for people with disabilities Serving Jobseekers with Disabilities in the One-Stop Career Centers 31
Work Incentives Planning and Assistance § Beneficiaries are better equipped to make informed choices about work § Gain specific knowledge about how working may/will impact SSA benefits § Receive individual case-by-case planning § Co-located at Career Center Serving Jobseekers with Disabilities in the One-Stop Career Centers 32
Retention Strategies § Assessment § Prior Work History § Quality Placement § Skills & Abilities § Remediation or Training § Job Accommodation § Disclosure § Post Employment Supports Serving Jobseekers with Disabilities in the One-Stop Career Centers 33
Question #3 Have you studied the financial impact the TTW could have on your WIB? § Yes § No Serving Jobseekers with Disabilities in the One-Stop Career Centers 34
Presenter John Allen Special Assistant NYS Office of Mental Health John. Allen@omh. ny. gov (518)473 -6579 Serving Jobseekers with Disabilities in the One-Stop Career Centers 35
Question #4 Do you know the percentage of customers with disabilities you place, versus the percentage of the general population that are placed into jobs? a) Yes b) No Serving Jobseekers with Disabilities in the One-Stop Career Centers 36
What is NYESS? § Developed and Managed as Joint Effort of NYS Office of Mental Health (OMH) and New York State Department of Labor (DOL) § Leverages and Expands on the existing technologies and resources of DOL and OMH § Utilizing Medicaid Infrastructure Grant to create sustainable system infrastructure Serving Jobseekers with Disabilities in the One-Stop Career Centers 37
What is NYESS? New York Employment Services System § A single approach to linking and coordinating employment supports § Provide all New Yorkers with a single point to access to all employment-related services, regardless of their (dis)ability § Catalyst: Medicaid Infrastructure Grant, New York Makes Work Pay § Goal: Positively impact the ability of New Yorkers with disabilities to find and retain competitive and integrated employment opportunities. Serving Jobseekers with Disabilities in the One-Stop Career Centers 38
What is NYESS? § One-Stop Operating System (OSOS) § NYS Job Bank www. laborny. jobs § Skills Matching and Referral Technology (SMART) § Job Zone - on line career planning resources www. jobzone. org § Career Zone – career exploration tool www. nycareerzone. org OMH Technologies: § NYESS Web Portal www. nyess. ny. gov § NYESS Single Sign-On § NYESS On-Line Registration § NYESS Web-based Data Reporting System Serving Jobseekers with Disabilities in the One-Stop Career Centers 39
What is NYESS? New York Employment Services System NYESS Phased Roll-out: § Phase 1: Convert 4 State Agencies /Providers that use existing New York Interagency Supported Employment Report (NYISER): – OMH, OPWDD, CBVH, ACCES-VR – Provide Access to 2 additional State Agencies: OASAS and SOFA § Phase 2: Add OTDA, OCFS, DOH (HIV Aids Admin), ILC Serving Jobseekers with Disabilities in the One-Stop Career Centers 40
NYS DEI EN Services § Centralized intake process whereby Disability Resource Coordinators complete intake form and Ticket holders are evaluated via case conferencing with State Lead, and Regional DRC to assess those who best fit the one-stop EN model § Each DRC in NYS is certified as either a CWIC or WIN § DEI Pilot sites currently have 116 tickets assigned, with 2 sites established for 8 -10 years § Elaine Kost is the NYS DEI Project Lead, Elaine. Kost@labor. state. ny. us, (518) 485 -2151 Serving Jobseekers with Disabilities in the One-Stop Career Centers 41
How Will The NYESS System Benefit…. … EMPLOYERS? § Create a central source for accessing qualified applicants for jobs across NYS using a mechanism employers are familiar with and are currently using to list job opportunities § Pre-match job applicants with disabilities for skills employers seek for individual job functions § Reduce general/generic inquiries from job developers seeking employment opportunities for people with disabilities that have often already been filled Serving Jobseekers with Disabilities in the One-Stop Career Centers 42
…Employers (CONT. ) § Provide a mechanism to help individuals with disabilities enroll in the Medicaid Buy-In for Working People with Disabilities (MBI-WPD), providing coverage for services possibly not covered by employer’s health insurance § Automatically generate tax credit claiming documentation for employers that hire an individual with a disability through the redesigned system § Allow employers to actively seek out potential applicants with disabilities who choose to disclose their disability status § Document affirmative hiring policies and procedures that promote employment of individuals with disabilities Serving Jobseekers with Disabilities in the One-Stop Career Centers 43
Use Of “SMART” Technology § Skills Matching & Referral Technology (SMART): – “Reads” a customer’s resume; “understands” work history, unique experiences, and acquired knowledge, skills and abilities § SMART then matches skills sought by businesses/employers with skills possessed by job seeker § SMART technology being expanded to provide additional job seeker tools – resume writer § Future roll-out will apply SMART technology to database of volunteer opportunities Serving Jobseekers with Disabilities in the One-Stop Career Centers 44
How Will The NYESS System Benefit…. … JOB SEEKERS? § Create a single point of access for all individuals with disabilities that provides assistance in finding employment opportunities and providing access/coordinating necessary supports to succeed on the job § Assess the skills of individual job seekers and help develop a resume § Allow job seekers to search and immediately find jobs that match the individual job seekers’ skills and desires, and notify as new jobs become available § Coordinate eligibility for financial supports (i. e. MBI-WPD) and other (i. e. educational, vocational, rehabilitation) supports; assist with documentation requirements § Connect to Earned Income Tax Credit claiming resources (est. $800+M in NYS) Serving Jobseekers with Disabilities in the One-Stop Career Centers 45
Serving Jobseekers with Disabilities in the One-Stop Career Centers 46
…Service Providers (CONT. ) § Automatically generate Employment Network claiming documentation to support Ticket To Work claims (initial estimate $24. 9 M annually) § Provides “real-time” tool, replacing quarterly reporting tools (NYISER), thereby eliminating need for manual quarterly data entry through ability to upload/download information from existing provider data systems § Fulfill certain duplicative reporting requirements through a single system that meets reporting requirements for multiple state agencies § Allow providers to run reports on their agency’s/employees performance, outcomes, etc. Serving Jobseekers with Disabilities in the One-Stop Career Centers 47
How Will The New Employment System Benefit…. … SERVICE PROVIDERS? § Centralize all employment service information for individuals, allowing for coordination of multiple supports § Access to entitlements screening and eligibility criteria, including documentation requirements § Automatically notify providers of job openings suitably matched to individuals they are serving § Ease burden on job developer by identifying job matches for job seekers, allowing job developers to focus on interview preparation, coordinating job supports, etc. Serving Jobseekers with Disabilities in the One-Stop Career Centers 48
Benefits for One-Stop Centers § Integration of services – Facilitating referrals – Coordination of supports – Disability expertise consultation § Upgraded hardware / system responsiveness § Data Warehouse functions including ad/hoc report generation to meet reporting needs § Single sign on process with automated user account creation § Ongoing commitment for Disability Employment Initiative § Expansion of Benefit Advisement assistance Serving Jobseekers with Disabilities in the One-Stop Career Centers 49
How Will The New Employment System Benefit…. … STATE AGENCIES, ADVOCATES, TAX PAYERS? § Built on an existing, integrated system that has already been implemented, tried and tested § Obtain precise baseline employment data across all disabilities § Maximize state/public assets and provider resources through coordination of services and promotion of economic growth, inclusive of individuals with disabilities § Track individual, provider and agency outcomes and progress using reliable sources, including wage record information § Accountability for outcomes across all government systems related to employment § Measure the success of individual employment initiatives and identify “promising practices” Serving Jobseekers with Disabilities in the One-Stop Career Centers 50
Serving Jobseekers with Disabilities in the One-Stop Career Centers 51
Presenter Sinclair Hubard Virginia, Project Lead Disability Employment Initiative Dept. of Rehabilitative Services Sinclair. Hubard@drs. virginia. gov (540) 434 -5981 Serving Jobseekers with Disabilities in the One-Stop Career Centers 52
Question #5 Employment Network services will require One-Stops to significantly change or add services for Ticket Holder customers they serve? a) True b) False Serving Jobseekers with Disabilities in the One-Stop Career Centers 53
Virginia’s Disability Employment Initiative DEI Unique Features § Ticket to Work Approach § Integrated Resource Teams Workforce Partner meetings, flyers to promote Ticket to Work/Center Services, Information Booths at Fairs & local events, Work Incentive Seminars for VR, CILs, Community partners, beneficiaries and general public, Power point that reviews work incentives for SSI/SSDI customers, Promoting ENs and Partnership Plus Program, Unique revenue fund First Dollar Down Flexible Fund for job specific, skills training and other job preparation activities § Accessibility Enhancements § Asset Building strategies Center surveys, ergonomic Business/Universal Computer Workstations, Assistive Technology Video to promote the use of AT/job accommodations to employers Employment Summits/Financial/IDA Education sessions, ACCESSIBLE TIMES newsletter statewide promoting free tax assistance site locations, IRS tips, etc. § Business Outreach Continuous outreach to various community and employer groups such as: Commonwealth Workforce Networks and Chamber Events, Universal Design education for employers Serving Jobseekers with Disabilities in the One-Stop Career Centers 54
Virginia’s Partnership Plus Model Virginia’s Key features § Benchmark Retention Payments / Shared Ticket Payments § VR Education Presentations / Outreach Activities § Strategy to grow the number of WISAs statewide § VR Ticket to Work Coordinator provides on-going support and technical assistance to make a complex system more manageable Virginia promotes Collaboration, Teamwork and Communication Partnership Plus Service Providers include Virginia based: Workforce (One Stop) Employment Networks, Centers for Independent Living, Employment Services Organizations VR & State Disability Services partnership / Transition Project Serving Jobseekers with Disabilities in the One-Stop Career Centers 55
Virginia’s Partnership Plus Model VR Process § VR provides for intensive up-front employment services needs § Beneficiary chooses to assign their Ticket to an EN after case closure § Ticket is ‘handed off’ to EN by VR (VR closed Rehabilitated Partnership Plus letter) EN/Ticket to Work Best Practices § Customer Choice and Service Needs § Intensive Interviewing to determine supports, retention and/or career development services § Assess needs to determine which ENs can best serve the customer § ‘Getting to Know you Process’ with VR before case closure Serving Jobseekers with Disabilities in the One-Stop Career Centers 56
Question #6 How much TTW revenue do you think could be generated by one staff person/ DRC dedicated to this activity in a year? § $2, 820 § $10, 427 § $24, 100 Serving Jobseekers with Disabilities in the One-Stop Career Centers 57
Virginia’s VR Benchmark Payments Model Ticket to Work – Estimated Example Self-sufficiency is an incremental, multi-step process SSA Ticket Payments (SSI/SSDI) VR Payment Ticket Holder applies for VR services. They negotiate an Individual Plan for Employment. VR notifies MAXIMUS to place the Ticket in-use SVR (State Vocational Rehabilitation). February VR provides services and supports and closes the case successfully after a minimum of 90 days of employment. Customer is earning over SGA. VR notifies MAXIMUS to take the Ticket out of the in-use SVR status. March Ticket Holder chooses a WIB/EN for ongoing or retention services. They negotiate an Individualized Work Plan (IWP). Upon request MAXIMUS assigns the Ticket to the WIB/EN. The Ticket is ‘handed off’ to the WIB/EN by VR. March/April/May/June/July WIB/EN is eligible for Phase 2 milestone payments monthly (see total below). August Customer has maintained employment above SGA for 8 months – VR pays WIB/EN $1000 Benchmark retention payment for assisting the customer with ongoing supports/job retention services. $1, 000 Phase 2 milestone payments for each month the customer earns above SGA. (2012 rates) SSI = $222 per month for up to 18 months (beginning in March) SSDI = $387 per month for up to 11 months (beginning in March) Outcome payments for each month the customer earns above SGA and is no longer receiving case disability benefits. (2012 rates) SSI = $222 for up to 60 months SSDI = $387 for up to 36 months Total potential payments to the WIB/EN for ongoing services (per customer’s need for services) over the life of the Ticket from Phase 2 milestone, Outcome and VR Benchmark payments. Serving Jobseekers with Disabilities in the One-Stop Career Centers SSI = $3, 996 SSDI = $4, 257 SSI = $13, 320 SSDI = $13, 932 SSI = $18, 316 SSDI = $19, 189 58
Question and Answer Period Please enter your questions into the Chat Room! Serving Jobseekers with Disabilities in the One-Stop Career Centers 59
Share Your Ideas with Your Peers! You have the option to submit content for review by uploading the resource or providing a link to the resource. Share your demand-driven strategic plans, models, innovations, resources, and ideas! Serving Jobseekers with Disabilities in the One-Stop Career Centers 60
WEBINAR RESOURCES: Access to Webinar Resources Recordings and transcripts are available within 2 business days after the event. Serving Jobseekers with Disabilities in the One-Stop Career Centers 61
Stay Informed, Get Connected! Serving Jobseekers with Disabilities in the One-Stop Career Centers 62
For more information about the Workforce Investment System: § Visit www. careeronestop. org § Call 1 -877 -US 2 -JOBS www. workforce 3 one. org Serving Jobseekers with Disabilities in the One-Stop Career Centers 63
Скачать презентацию Serving Jobseekers with Disabilities in the One-Stop Career
4b945f1805c7d3892e41d4126b9c2a65.ppt