Service Provider Roundtable: State of the Industry Teddy Chu Director, Business Development AT&T Proprietary Use pursuant to Company instructions
Agenda Where we are today Where we will be tomorrow Our Experience AT&T Proprietary (Restricted) 2
Where We Are Today Wholesale Voice Market Vo. IP Service Providers Vo. IP Technology Vendors Vo. IP Technology AT&T Proprietary (Restricted) 3
Wholesale Voice Market In 2001, cross-border voice traffic was 116 billion MOUs. International PSTN traffic rose just 10% in 2001, the slowest growth rate in 20 years. IP telephony accounted for 5. 6 billions MOUs in 2001, about 4. 8% of the total traffic. Source: Worldwide Circuit-Switched and IP Telephony Cross-Border Traffic Forecast, 2001– 2006, IDC 2002 AT&T Proprietary Use pursuant to Company instructions 4
Vo. IP Service Providers revenues by region in 2002 International Vo. IP Traffic Growth by Region, 2000 -2001 Growth Rate (%) 160 140 120 100 80 60 40 20 0 Europe Source: Voice over IP Market Trends 2002 – 2006 by The Radicati Group, Inc. 2002 Latin Asia/ America Pacific Africa Middle East Source: Telegeography, Inc. 2002 AT&T Proprietary Use pursuant to Company instructions 5
Vo. IP Technology Vendors The lion share of this market belongs to large, established corporations that offer their products on a global basis. It is expected to see some acquisitions of smaller players. From a geographical standpoint, revenues for Vo. IP technology solution derive primarily from North America (70%), followed by Europe (42%), Asia/ Pacific (4%) and ROW (2%). Source: Voice over IP Market Trends 2002 – 2006 by The Radicati Group, Inc. 2002 AT&T Proprietary Use pursuant to Company instructions 6
Vo. IP Technology H. 323 has been the mostly widely deployed standard for handling Vo. IP traffic. Session Initiation Protocol (SIP) has become widely accepted as the next generation protocol for Vo. IP call delivery. Look for a open settlement solution which supports traffic exchange and call settlement between different Vo. IP platforms. AT&T Labs developed a solution based on open industry standard that achieves network interoperability and OSP-based solution. AT&T Proprietary Use pursuant to Company instructions 7
Open Settlement Protocol (OSP) is an open standard client-server protocol for performing inter-network authentication, call routing, and usage recording. OSP is crucial to the scalability and standardization of VOIP clearing and settlements. Interoperability: § Independent of Call Setup Protocol - can work with H. 323, SIP and future Vo. IP protocols Unite fragmented market and allow the industry to focus on serving customer needs. AT&T fully supports OSP development. AT&T Proprietary Use pursuant to Company instructions 8
Where We Will Be Tomorrow AT&T Proprietary (Restricted) 9
Vo. IP Market Vo. IP will account for approximately 75% of world voice services by 2007. (Frost & Sullivan, 3/2002) More broadband providers will get into offering flat-fee residential and small business services. Due to a currently low ROI, the market will fail to attract a great deal of competition in the nearest future. AT&T Proprietary Use pursuant to Company instructions 10
Vo. IP Technology Development of next-generation services and products over the next 4 years is expected to become one of the major driving factors. IP Telephony applications such as voice portal interfaces, web-enhanced conferencing, and IPenabled call centers generated about 5 million minutes in 2001. It is projected that they will reach 55. 1 billion minutes in 2007. AT&T Proprietary Use pursuant to Company instructions 11
Long Term Market Drivers Cost Containment Service Quality Unique Applications Globalization Government Vo. IP Regulation Technological Advancement for Qo. S H. 323 and SIP Standardization AT&T Proprietary (Restricted) 12
Long-Term Market Drivers Cost Containment: Clients focus on reducing costs, especially with international destinations that have typically been more expensive. Service Quality: Critical factors for Vo. IP communications include latency and bandwidth. Unique Applications: Applications that offer unique or differentiated service from standard voice or competitor products. AT&T Proprietary Use pursuant to Company instructions 13
Long-Term Market Drivers Government Vo. IP Regulations: In many developing countries, governments are actively trying to thwart the deployment and use of Vo. IP technologies. H. 323/SIP Standardization: Companies are looking to the future with SIP to deliver a better and faster voice call setup than H. 323. Globalization: As companies become global, the need for communications becomes crucial. AT&T Proprietary Use pursuant to Company instructions 14
Experience We Share Credit Risk/ Collection Problem AT&T Proprietary (Restricted) 15
How to Handle Credit Risk Credit guarantee/ bank guarantee Return traffic Shorter billing cycle Stringent credit control AT&T Proprietary Use pursuant to Company instructions 16
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Thank you! Please visit our website: www. att. com/globalclearinghouse AT&T Proprietary Use pursuant to Company instructions
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