September 2004 Relais Web Delivery Elena Guadagno 1 (613) 226 -5571 x 30 1 (888) 294 -5244 x 30 (N. America) elenag@relais-intl. com www. relais-intl. com Intelligent Document Delivery
Overview • • Company Background Products Available Benefits Relais Web Delivery • • Basics Management Technical Package/Pricing Customers Demonstration Questions Intelligent Document Delivery
Background • • Focus on ILL & Document Delivery Since 1995 Ottawa based Customers • • • USA Canada UK Intelligent Document Delivery
Products • Relais Enterprise • • • Relais Access • • • Networked version of Express Allows sharing patron/library database across multiple scanning stations Relais Scanning Station • • • Standalone scanning and delivery system Express PLUS • • Patrons may enter requests directly Check on their status Keep in touch with ILL staff Relais Express • • Fully automated request processing system Integrates scanning & delivery Easy to learn scanning software Automated delivery options Relais ILL • • Geared toward smaller libraries Scaled down & repackaged version of Enterprise Intelligent Document Delivery
Benefits • Document Delivery • Integration of functions Request management • Scanning • Delivery Automation of routine tasks Time efficiency • • Improves turnaround time Frees staff time for complex tasks High level of flexibility Standards based Intelligent Document Delivery
Basics Relais Web Delivery • Library’s perspective • • Highly automated - generating & sending documents Post to Web automated steps & options • • • Adds cover page Converts to PDF Posts document (s) Generates & sends e-mails E-mail includes link, number of days & number of views Multiple documents in one e-mail Notifies library Rotates to portrait orientation Fully integrated with scanning & request management functions Same interface for other delivery options (ex. fax & Ariel) User’s perspective • • Simple Receive multiple documents in one e-mail Intelligent Document Delivery
Management Relais Web Delivery • Management pieces facilitate Web delivery • • • User control is handled via e-mail delivery to user's own personal inbox Automatic deletion of pdfs after specified number of days, available using utilities User automatically notified via e-mail Documents automatically converted to pdf prior to delivery Value Added features • • Can send multiple documents in one e-mail Automation of process Intelligent Document Delivery
Technical Relais Web Delivery • Technical requirements • • HTTP or FTP compatible web server SMTP compatible mail server Additional PDF security requires Java/Tomcat on web server (supplied by Relais) Level of IT expertise • • HTTP/FTP is very easy - configuration requires basic, entry level IT knowledge Java/Tomcat package - configuration requires higher level knowledge, detailed instructions are provided Intelligent Document Delivery
Pricing/Package Relais Web Delivery • • • Part of overall package Pricing based on flat fee Product Pricing available on our website http: //www. relais-intl. com/relais/home/pricing. htm Intelligent Document Delivery
Customers Relais Web Delivery Customer URL (Information related to Relais) National Library of Medicine http: //nnlm. gov/ner/nesl/9703/relais. html British Library http: //www. bl. uk/services/document/pdf_files/serv (integrated with Adobe Content Server) icessed. pdf UCLA Biomedical Library http: //nnlm. gov/psr/lat/v 11 n 1/ucla_webdelivery. html National Institutes of Health http: //nihlibrary. nih. gov/Library. Services/ (Basic information only, otherwise only for internal use) … Intelligent Document Delivery
Demonstration Intelligent Document Delivery
Questions Elena Guadagno 1 (613) 226 -5571 x 30 1 (888) 294 -5244 x 30 (North America) elenag@relais-intl. com www. relais-intl. com Intelligent Document Delivery
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