Selection education and development of project managers PMI

‘Selection, education and development of project managers’ PMI – Rome Italy Chapter 10 April 2009 Prof. Dr. Hans L. M. Bakker Department Process & Energy TU Delft Regional Operations Manager Projects Shell 10 April 2009 1

Background 1985 Research physicist Shell Research 1991 Head of international standardisation 1993 Facility manager Shell Amsterdam laboratory 1996 Maintenance manager Shell Singapore refinery 1999 Consultant Maintenance and Inspection 2000 Production unit manager Shell Pernis refinery 2002 Manager Global Project Services 2006 Regional Operations Manager Projects EMEA 2007 10 April 2009 Ph. D in solid state physics (VU Amsterdam) Professor Project Engineering and Management 2

Public opinion of project management 10 April 2009 3

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What is a project ? 10 April 2009 5

Definition of a project A project is an endeavour in which human, financial and material resources are organised in a novel way to undertake a unique scope of work, of given specification, within constraints of cost and time, so as to achieve beneficial change defined by quantitative and qualitative objectives. (Turner, 1999) 10 April 2009 6

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Project life cycle Appraise 10 April 2009 Select Define Build Operate 8

Think before you act Rapidly Decreasing Influence Major Influence Low Influence FID I N F L U E N C E Define Appraise Select Define Mechanical Completion Front End Development Operate Build (EPC) Project Planning 10 April 2009 E X P E N D I T U R E Project Definition Construction Handover & Start-Up 9

Evolution of Project Management Y 2 K 1957 10 April 2009 1980 1994 10

Track record 10 April 2009 11

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Project life cycle Project management Stage gate review point Appraise Stage gate review point Select Stage gate review point Define Stage gate review point Build Project review Operate Management of projects 10 April 2009 13

Developments in the process industry Basic Design Client / Eng. Cy Basic Design Engineering Procurement Construction. Maintenance Past Engineering company Client Contractor / Supplier Client Engineering Procurement Construction. Maintenance Present Contractor / Eng. Cy / Supplier Contractor / Client Engineering Procurement Construction Maintenance Future Client / Contractor / Eng. Cy / Supplier 10 April 2009 14

The project manager 10 April 2009 15

Striking a balance Planning and Delivering Cost and Time Technology and People Entrepreneur and Liquidator Structure and Agility Customer and Team 10 April 2009 16

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Selection • • • PM: now a career Graduates Discipline engineers Experienced hires Exposure in all phases Broadening assignments 10 April 2009 18

Developing project managers 10 April 2009 19

MEP Education Cover the most important aspects of project engineering and management in order to prepare university graduates to meet the challenges of the process industry 10 April 2009 20

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Project Academy Mission To provide a world- class, accredited, competence programme to develop project professionals capable of delivering sustained, top quintile performance in company’s capital investment programme. 10 April 2009 22

Business Case for a Competence Development programme • Project delivery directly impacts production, reserves, value and reputation • Recognition of Project Management as a core skill • Talent shortage through demography, industry boom, contractor markets 10 April 2009 23

Project Engineering Competence Ladder Project Director > 1 billion $ level 4 Project Manager < SG 13 billion $ to 1 level 3 Senior Project Engineer < 0. 5 billion $ Project Engineer > 10 million $ 10 April 2009 level 2 Broadening Deepening level 1 24

PM Competence Development principles Objective: • to develop staff • to ensure consistency of approach • to create a continuous learning culture Competence growth is predominantly achieved by working ‘on-the-job’ Competence growth is staff AND line responsibility 10 April 2009 25

Project Management Competences Leadership and Personal HSSE and SD Contracting & Procurement Project Management 10 April 2009 26

Project Competence Assessment Process Step 1: Step 3: What Competence Level? 10 April 2009 Step 2: What are the competence gaps? (assess against requirements – Job Competence Profiles) What development actions shall be taken? 27

Assessment & Accreditation process Competence Level 1 Competence Level 2 Competence Level 3 Competence Level 4 New entries Annual Performance Cycle CER CER Assurance by discipline head Internal Assessment Project Engineer Senior Project Engineer Project Manager Accreditation Internal Assessment ld Accreditation ho IPMA D or PMI – PMP 10 April 2009 IPMA C Project Director on 28

Integrated Competence Development Scheme Create exposure: • in current role • next job options Effective community network with a performing & sharing culture Critical Success Factor: Integration - within pentagon chapters - with business organisations/Line 10 April 2009 Delivering a Course portfolio focussing on Project Delivery competences Assurance and reputation Mentoring: helping people develop their careers. Coaching: helping people to perform better in their jobs 29

Project Experience Navigator 10 April 2009 30

Learning Portfolio - 2009 Level 1 Foundation Level 2 Level 3 Level 4 Essentials of Project Management Toolbox ORP e-module Contributing to Shell Projects Core Front End Development I Project Execution and Start-up I ORP Week Front End Development II Project Execution and Start-up II Applying Project Controls Mastering Complex Projects* Managing Project Controls CAPCO$T Introductory HSSE in Projects Working with External Stakeholders Focus Effective Project Contracting Managing Project Risk Project Management in the Front-End* Leadership & People Working in Project Teams Managing Project Teams Project Leaders in Role CAPCO$T Intermediate EP Conceptual Estimating Cost Engineering Blanchard TMS Leveraging Influencing Skills 10 April 2009 31

Can project success be predicted ? 10 April 2009 32

Teamwork 10 April 2009 33

Management of Change 1. Create a sense of urgency 2. Put together a guiding team 3. Create visions and strategy 4. Communicate for buy in 5. Empower people 6. Produce short-term wins 7. Build momentum 8. Nurture a new culture 10 April 2009 34

Three main messages 10 April 2009 35

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Managerial Learning: Time to reflect 10 April 2009 37

Building relationships “ We all have to go in the same direction, haven’t we? “ 10 April 2009 38

Building relationship: seamless teams 10 April 2009 39

Developments in process industry Basic Design Client / Eng. Cy Basic Design Engineering Procurement Construction. Maintenance Past Engineering company Client Contractor / Supplier Client Engineering Procurement Construction. Maintenance Present Contractor / Eng. Cy / Supplier Contractor / Client Engineering Procurement Construction Maintenance Future Client / Contractor / Eng. Cy / Supplier 10 April 2009 40

Project Management: ……… at best an emerging profession 10 April 2009 41

Project Management Research 10 April 2009 42

Main themes • Complexity of projects - Predictability • Managerial learning • Integration throughout the chain • Modular design and construction 10 April 2009 43

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