SCOOP IT Opportunities Dave Peters Information Technology Manager

SCOOP IT Opportunities Dave Peters Information Technology Manager GE Insurance 20050291 -1 / World-Class HR at GE

Agenda • The Roles of Information Technology in 2005 • GE: A Corporate Example • Entry-Level Opportunities • Advice from Executives 20050291 -1 / 2 World-Class HR at GE

IT Evolution Technology Systems Process Change Analyst Technical Integrator Strategic P&L Process Systems Integrator Business Partner Functional Analyst Systems Specialist Service Technical Specialist Support Project Management Today: Integration of technologies Then: Mainframe Client Server • ERP Integrator; ODC • Buy vs. Make Multiple Systems Programmer • Six Sigma Flow, Process • E - Integration, Commerce Speed Manufacturing, Financials, Sales 20050291 -1 / 3 World-Class HR at GE

Our growth is similar to a hi-tech company with profits that surpass larger ones 9 th on the Fortune’s Global 500 List Ranked 2004 Revenues 2004 Net Income Growth* # 1 Walmart 287 Billion 9. 5 % # 5 General Motors 193 Billion 2. 8 Billion (0. 9) % # 9 General Electric 153 Billion 16. 6 Billion 13. 5 % # 19 IBM 96 Billion 8. 4 Billion 0. 8% #134 Lockheed Martin 36 Billion 1. 7 Billion 11. 6 % 34 Billion 7. 5 Billion 13. 5 % #141 Intel *Percent Change in Revenues from 2003. 20050291 -1 / 4 World-Class HR at GE

GE is recognized as one of the world’s best companies World’s most respected company Financial Times 1998, 1999, 2000, 2001, 2002, 2003, 2004 Global most admired company Fortune Magazine 1998, 1999, 2000, 2001, 2004 Catalyst Award … advancing professional women - 2004 Executive Leadership Council … African American leadership - 2004 Black Enterprise Magazine … 4 of 75 Top African American Leaders in GE 2004 Top 50 technology companies Scientific American 100 Best Companies for Working Mothers Working Mother Magazine Dow Jones Sustainability Index 2004 20050291 -1 / 5 World-Class HR at GE

~310, 000 employees in 100 countries Canada 7, 500 United States 165, 000 UK 16, 000 France 9, 000 Germany 7, 000 Hungary 15, 000 Italy 6, 000 Japan 8, 000 China 10, 000 India 8, 000 Mexico 7, 000 (30, 000 with JVs) South America 6, 000 Americas ~190, 000 Australia 4, 000 Europe/Middle East ~80, 000 Asia ~40, 000 20050291 -1 / 6 World-Class HR at GE

GE is a family of businesses acting as one. the best of both worlds…the benefits of a small-business You get environment with the resources and career opportunities of a large company. Commercial Finance Infrastructure Industrial Healthcare Consumer Finance NBC Universal 20050291 -1 / 7 World-Class HR at GE

Our growth strategy Five core strategies for growth Technical Leadership Services Customer Relationships Differentiating GE at every level Providing solutions for customers Creating enduring partnerships where all parties win Globalization Growth Platforms Following the customer to all corners of the world Positioning GE people and assets in new markets for growth 20050291 -1 / 8 World-Class HR at GE

“The ability to lead innovation will be the primary management focus for this decade. ” Jeff Immelt

Our innovation Global Research Center Headquarters Global Research— Europe Munich, Germany Niskayuna, New York John F. Welch Technology Centre China Technology Center Bangalore, India Shanghai, China 20050291 -1 / 10 World-Class HR at GE

“In order to be a great company, you need to be a good company. ” Jeff Immelt

Our actions and values What we do How we work Passionat e Curious Resourceful Teamwork Accountable Committe d Open Energize d 20050291 -1 / 12 World-Class HR at GE

Integrity The Spirit and the Letter A personal commitment by every GE employee to follow our Code of Conduct 20050291 -1 / 13 World-Class HR at GE

Our contributions The GE family contributes more than $140 million annually. The GE Foundation supports community and educational programs to improve the access, equity and quality of education for disadvantaged youth globally. Africa Donation Project $20 million initiative to bring improved healthcare and infrastructure to hospitals and clinics in Africa. Tsunami Relief Effort The GE family has pledged more than $19 million in cash, products and services to the tsunami relief efforts in South Asia. NBC Universal broadcast two benefit telethons that raised over $27 million from its viewers 20050291 -1 / 14 World-Class HR at GE

Volunteerism GE volunteers gave more than one million hours of community service in 2004. Our employees and retirees make a positive impact on education, human services and the environment in over 50 countries. In 2004, GE was awarded with the Points of Light Award for Excellence in Workplace Volunteering. 20050291 -1 / 15 World-Class HR at GE

We are committed to being an employer of choice.

We are an inclusive culture GE’s affinity groups provide mentoring and networking opportunities African American Forum 2004 Asian Pacific American Forum Catalyst Award for efforts to advance women leaders within GE Hispanic Forum 2004 Women's Network Executive Leadership Council Corporate Award for leadership in advancing diversity in corporate America. 2004 Working Mother Magazine "100 Best Companies for Working Mothers" List 20050291 -1 / 17 World-Class HR at GE

Learning culture GE invests $1 billion annually on training and education programs In 1956, GE opened the world's first major corporate business school. Today, it is the John F. Welch Leadership Center at Crotonville 20050291 -1 / 18 World-Class HR at GE

GE builds world-class leaders We offer seven company-wide leadership training programs in the following functional areas: Engineering Finance Human Resources Information Technology Operations Management Sales & Marketing Rotational in nature, these programs offer hands-on experience, while offering either classroom or additional learning experience while on program. 20050291 -1 / 19 World-Class HR at GE

Information Management Leadership Program Domestic Class Size: 120 • A 2 -year program consisting of four 6 -month assignments, typically within one GE business. • Assignments focus on vital business processes such as: new product introduction, sales force effectiveness and the delivery of world-class innovative IT solutions. • All assignments expose program participants to Six Sigma methodologies for solving complex business problems. • Training includes a series of comprehensive courses which provide opportunities to share knowledge and skills, explore different GE businesses and network with high caliber peers. • On-the-job training and/or formal coursework in advanced information technology and systems, e. Business, project management, finance, presentation skills, business and problem solving. 20050291 -1 / 20 World-Class HR at GE

Internship and Co-op opportunities Internships and co-ops are one of the best ways to experience GE: • Meaningful assignments • Training and coaching • Learn from some of the smartest people in industry • Earn while you learn 20050291 -1 / 21 World-Class HR at GE

Today, you must always be growing. Always focusing on the customer and seeking out the next great growth opportunity.

Advice from Successful Executives 1. Performance • Focus on current job performance. • Do everything with a sense of urgency and drive to win. • Make a difference on every job. • Develop a reputation for delivering results above and beyond. • It’s OK to think and talk about your career, but secondary to job performance and better when you are hitting the ball out of the park in your current job. 20050291 -1 / 23 World-Class HR at GE

Advice from Successful Executives 1. Performance 2. Expertise • Become proficient in one business/technical area. • Build a strong functional competence. • Look for opportunities to apply your expertise in a broader business context; multi-functional teams; process initiatives, etc. • Learn Finance. . . it’s the language of business. • Manage your career so that you can evolve (rather than leap) into a cross-functional assignment. 20050291 -1 / 24 World-Class HR at GE

Advice from Successful Executives 1. Performance 2. Expertise 3. Ownership • Don’t whine about your career. Others can provide advice but — in the end, you are responsible. • Get in the habit of constantly developing yourself. . . like a professional athlete. • Commit to continuous learning (deeper/broader). • Develop skills as opposed to accumulating titles. 20050291 -1 / 25 World-Class HR at GE

Advice from Successful Executives 1. Performance 2. Expertise 3. Ownership 4. Challenge and Visibility • Take the hard job. Err on the side of the bigger challenge. • Take on work that the business considers important. • Seek out assignments with visibility, recognizing the upside and downside potential, then perform. • Play offense with your career. 20050291 -1 / 26 World-Class HR at GE

Advice from Successful Executives 1. Performance 2. Expertise 3. Ownership 4. Challenge and Visibility 5. Mentors/Supporters/Role Models • Broaden your base of support. Take jobs with different managers/clients. Work for people who will challenge you. • Seek out constructive input on a regular basis and don’t be defensive when you get it. • Surround yourself with great people and learn from them. Be persistent. • When you encounter the imperfect boss, hang in. . . Learn. . . make a difference. 20050291 -1 / 27 World-Class HR at GE

Advice from Successful Executives 1. Performance 2. Expertise 3. Ownership 4. Challenge and Visibility 5. Mentors/Supporters/Role Models 6. Global Experience/Cultural Breadth • Expose yourself and family to different regions and cultures early. • Seek out positions which require interaction across countries and cultures. • Consider assignments outside your home country (short or longer term), but prepare by becoming expert at something, by developing teaching, as well as functional skills, and by committing to get a specific job done. 20050291 -1 / 28 World-Class HR at GE

Take Charge of your Career • You are responsible for your career development • You are responsible for your own happiness • Your attitude is everything: Take Risks - Go outside comfort zone Focus on continuous learning Follow your passion - Have fun! Do Everything with Excellence 20050291 -1 / 29 World-Class HR at GE

gecareers. com 20050291 -1 / 30 World-Class HR at GE