Safety Driven Performance Conference 2013 Capstone RBMI spotlight

Safety Driven Performance Conference 2013 Capstone RBMI spotlight: software roadmap and user advisory council Oswaldo Rodriguez Deputy Product Manager Lloyd’s Register Technical Services 10/10/2013

Safety Driven Performance Conference 2013 Agenda • User Advisory Council • Feature Spotlight • Roadmap • Release 9. 6. 1 • Release 9. 7. 1 • Future Releases

Safety Driven Performance Conference 2013 What is the User Advisory Council? • Group of customers that collaborate as industry experts • Advice on the product’s direction • Industry trends and best practices • Provide ideas and suggestions to improve the current software

Safety Driven Performance Conference 2013 What are the group’s objectives? • Create a clear communication channel between RBMI customers and LRTS on current and future business problems and challenges. • Encourage customers’ participation in the product’s direction. • Align the product with the customer’s technology and business plan. • Find driving and restraining forces and collaborate to find solutions and replicate success.

Safety Driven Performance Conference 2013 User Advisory Council Mechanics • Aim is to have 2 -3 meetings a year • Usually Web. Ex • Agenda sent before the meeting • Meeting minutes sent to participants • Recommendations are considered by LR

Safety Driven Performance Conference 2013 User Advisory Council Recommendations Report Server 2008 Items • Recommendation: Ensure that the views capture all the information contained in the database so users do not have to utilize back-door queries. • Actions: • We are in the process of updating all the datasets to include all the information from the database • We are also fixing all the OSS bugs related to Report Server and Crystal Reports • We are aiming for a end-of-year release or early next year

Safety Driven Performance Conference 2013 User Advisory Council Recommendations (cont. ) Report Server 2008 Items • Recommendation: Review the training materials for Report Server, update them to the latest version, and design them with engineers and inspectors in mind. • Actions: • We are designing a light-weight training for Report Server • Management / Inspectors in mind • Include hands-on and assessments • For more advanced users, a Report Builder class focused on how to build reports with filters, parameters and combining datasets

Safety Driven Performance Conference 2013 User Advisory Council Recommendations (cont. ) Support Items • Recommendation: Update OSS more frequently indicating the status of the bug or enhancement request. • Actions: • We are building a more efficient process to communicate progress on bugs and enhancements • Currently, Support is annotating any updates on OSS to keep customers in the loop • Recommendation: Communicate to the customer if the same bug or request has been previously submitted by other customers. • Action: • This will be part of the new internal process

Safety Driven Performance Conference 2013 User Advisory Council Recommendations (cont. ) Other Items • Recommendation: Add the Inspection Confidence Calculator as part of RBMI. • Action: • This is being reviewed by our engineering team on the feasibility of adding these calculations as part of RBMI.

Safety Driven Performance Conference 2013 Feature Spotlight: Online Training • Training delivered on-demand! • 5 different modules • General Overview • Data entry • Visual Inspections • NDE • Non-conformances

Safety Driven Performance Conference 2013 Feature Spotlight: Online Training (cont. ) • Great for • • Users getting up-to-speed in the application • • Refreshing concepts / best practices Training at user’s pace / convenience Feature include • Voice-over script • Show me option: video instructs user on how to accomplish a task • Let Me Try It option: video interacts with the user to accomplish a task • Quizzes to test understanding of the module • Printed Certificate: to demonstrate completion of module

Safety Driven Performance Conference 2013 Roadmap Release 9. 6. 2 • Centered in Report Server 2008 R 2 • • 2008 R 2 Shared Datasets replace 2005 Models • 2008 R 2 Datasets and Standard Reports now have filters. This improves performance and creates the ability to filter data at the Plant and Unit levels. • • Uses windows authentication (Active Directory) Custom Reports built in Report Server 2005 will need to be rebuilt using the 2008 R 2 Shared Datasets. NDE Inspection Module: Calculation of Remaining Life • When the CML’s last reading is less than or equal to T-min, then remaining life will now be zero, regardless of the short term or long term corrosion rates.

Safety Driven Performance Conference 2013 Roadmap (cont. ) October 2013 : 9. 7. 1 Release • Repairs Module • Added ERP fields at the Plant / Unit / System level • Activate / deactivate assets at Plant / Unit / System level • Item criticality • Bug Fixes

Safety Driven Performance Conference 2013 Roadmap (cont. ) Future Releases • Report Server Datasets quality effort • • RBMI bug fixes • • Make every field of the Database available to build reports Quality is our #1 focus New Functionality (things we are considering) • Store documents in the database • Centralize the location where the default location for the documents is configured. • Allow the ability to localize the default setting per plant.

Safety Driven Performance Conference 2013 Roadmap (cont. ) Future Releases • New Functionality (things we are considering) • • Pipeline adds • • Anomaly Management Fitness for Service Suggestions? Shoot us an email • LRTS. Help@kbai. net

Safety Driven Performance Conference 2013 Any questions?

Safety Driven Performance Conference 2013